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Petprobuys Reviews 

193
•
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Deduction from my card without my knowledge. I was busy with buying sausages on another site and I was automatically subscribed to petprobuys. They did cancel my subscription and pay the money ba... See more

Rated 4 out of 5 stars

I appreciate how they handled my case, i didn’t have hard time asking for refund request. I gave 4 for now since the refund hasn’t yet reflected in my account. Thank you for the service, Emerald!

Rated 4 out of 5 stars

Their was a mistake concerning my order through a online shop. After couple of days no confirmation about my order..... Scam ????? I send a copy of the amount Petprobuys charged me, i had a chat wi... See more

Rated 5 out of 5 stars

Compassionate and helpful employees, employees with a heart. I made a request in their office since the items I supposed to purchase was mistakenly a promo. Being a poor child who works in the morning... See more

Contact info

4.0

Great

TrustScore 4 out of 5

193 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(193)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

FRAUDSTERS !

FRAUDSTERS !
I responded to an offer from a reputable online music retailer and, part way through submitting my order I got the feeling that something wasn't right and didn't pursue it any further. I then find myself enrolled as a 'member' of Petprobuys and am advised they have taken a fee of £12.90. I tried to contact them via their website, telling them I had not applied for membership or authorised any transaction in their favour, but the 'contact us' email address didn't work ! Three days later they took £12.90 from my bank, and then another £8.90 the following day. This time I tried to use their online 'chat' service to resolve the issue, but without any success. In the end reported this to my bank as fraud. Complete nightmare !

30 September 2024
Unprompted review
Rated 1 out of 5 stars

Click Bait Scam

Click Bait Scam! I clicked an ad 80% discounted suitcases, it redirected me to another site, entered personal information to become a member, it immediately charged me of 1 months subscription more or less $50.

I remembered and cancelled about 2 weeks later but the next month i saw another billing from them. I talk with them via chat and the support team said that they do not allow refunds.

I ended up paying 2 months of subscription even though I haven't bought anything from them.

A few days ago an email arrived from them saying that they will refund 1 month of my subscription fee if I leave a positive review here on trustpilot. This is an honest review.

Petrobuys is a shady company, do not fall for their shady practices. In my experience this is a 100% SCAM!

15 July 2024
Unprompted review

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