Pestforce UK Reviews 

180
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and professional staff, who are often described as knowledgeable and efficient in resolving pest problems. Many people appreciate the quick response times to initial inquiries and the promptness of visits, which helps to alleviate concerns quickly. Reviewers frequently highlight the excellent service, noting that technicians leave properties clean and tidy, provide helpful advice, and offer clear communication throughout the process. However, some people were dissatisfied with the service, citing poor communication, unresolved problems despite significant payments, and a lack of follow-up after visits. These customers expressed frustration and felt let down, advising others to exercise caution before paying for services.

What people talk about most

Service

People report positive experiences with service, often highlighting quick response times and efficient... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Malcolm, turned up on time on the days he was due to attend our property. With a minimum of fuss he did the work required to resolve our issue with a drain that required modification. left our pro... See more

Company replied

Rated 5 out of 5 stars

Darren came out today and gave very helpful and informative advice about vermin. He very kindly didn’t charge me as he felt I would be wasting my money unnecessarily. Had I used another company I wou... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Andy in Chelmsford. Rat spotted in back garden over weekend. Called Andy on Sunday afternoon and he was round the following morning. Great advise to prevent future problems... See more

Company replied

Rated 5 out of 5 stars

Louise J did a fab job at our property with our pest problem. She was polite, friendly and informative. She loved our dog 🐕 😂. All in all an excellent service by Louise and the whole team. They were... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(180)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul was very friendly and efficient

Paul was very friendly and efficient. Same day callout and done an excellent job. Would definitely recommend.

28 March 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re thrilled to hear you’re satisfied. Thanks for choosing Pestforce!

Rated 5 out of 5 stars

Prompt & efficient

Nathan is prompt, efficient and always explains the process carefully. He is willing to return if the problem reoccurs but his work is so effective that it has not been necessary. We would wholeheartedly recommend him.

16 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It’s always rewarding to hear we’ve done a good job. Thanks so much!

Rated 5 out of 5 stars

Very good service

Very good service. Answered the phone quickly. Turned up when they said they would and did a good job, had no problems since.

13 June 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your review means a lot to us—thank you for your kind words!

Rated 5 out of 5 stars

Cannot praise Ashley and Donald enough

Cannot praise Ashley and Donald enough. We have used them twice and on both occasions, the programme of treatment worked effectively and efficiently. They know exactly they are doing and are lovely with it!
We wouldn't hesitate to recommend.

20 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so happy to hear this. Thanks for letting us know!

Rated 5 out of 5 stars

Excellent service from Pestforce

Excellent service from Shane at Pestforce, arrived on time, very knowledgeable and did the job - no fuss, very reasonable price and a nice guy to boot. I highly recommended his services. 5*

5 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

It was great working with you—thanks for such a wonderful review!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I can 100% recommend Chuck and Jack. Their support and expert guidance in helping to resolve a problem with a pigeon infestation on my roof and solar panels excellent. The work was completed to the agreed price and schedule without fuss. A quality job.

27 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your support is so appreciated. Thanks for trusting us to help!

Rated 5 out of 5 stars

Brilliant

Issue with rats, Craig was great and found the actual cause rather than just laying bait. Issue cleared up.Highly recommended.

14 June 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We’re so glad we could help. Thanks for sharing your thoughts!

Rated 5 out of 5 stars

Fab team

Fab team. Very knowledgable.

27 January 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Your feedback made our day. Thank you for being a great customer!

Rated 5 out of 5 stars

mouse

brillant service

22 February 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

This means a lot to us—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Craig Gough was amazing

Craig Gough was amazing. Found the problem. Very knowlegable and helpful.

10 December 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We loved helping you out. Thanks for the kind words—it means a lot!

Rated 5 out of 5 stars

Supporting a charity with a pest problem

We are a small sight loss charity in Wirral that borders onto Birkenhead Park, so pests are a big concern for us in our building. Ryan has been wonderful! He is responsive, organised with his time and very polite and reassuring. You can tell that he cares about clients and getting the jobs done right, and there is no judgement in his approach. He is informative throughout the process, ensuring we understand and agree with his analysis and approach, and we receive detailed write ups and risk assessments following the work completed. We are very happy with the work completed and we will be going to Pestforce for any of our pest control needs going forwards.

20 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Really appreciate the feedback

Rated 5 out of 5 stars

Couldn't Recommend Pest Force enough!!!! Especially Marucs.

I called Pest Force as my previous company had provided a less than satisfactory service. Marcus was very informative and reassuring on the telephone; we booked an appointment which was maintained and he did a thorough survey and provide lots of advise and support to address the problem. He took the time to survey neighbouring bordering properties - an excellent service. We identified some areas to work on and now I'm just pending his report. I would definitely recommend Pest Force and Marcus. Thank you

19 November 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thanks so much

Rated 5 out of 5 stars

Happy tenants! Happy landlady!

Tenants reported mice. Rob(Lewisham) went around on the same day and laid bait. He put mesh on the entry holes and did a thorough investigation of the whole flat. Two return visits to check and the mice seem to have gone. If they return- I will be happy to use Rob again. He liased with the tenants and kept me informed. Happy tenants! Happy landlady!

23 September 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

We are so glad you got the service you wanted! Thanks Marie!

Rated 5 out of 5 stars

We had an issue with honey bees.

We had an issue with honey bees.
Nathan was super, came and took a good look, made a plan to safely remove and re home the bees.
Very friendly personable guy, so easy to talk to and good communication by phone and email.
Very respectful of both us and the property.
We would highly recommend Nathan for any problems with any pests. An absolute diamond.

24 September 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Such a kind and heart-warming review - thank you Jetta!

Rated 5 out of 5 stars

Pestforce can be trusted

Chris came to my house to get rid of a wasps nest which was located in my porch and dangerous to anyone that called. Within ten minutes he had dealt with them and after two hours we checked and they were gone - Prior to contacting Pestforce we spoke to a number of firms who were all more expensive than Pestforce. Give them a call and you won't be disappointed.

19 September 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Such a brilliant review for us! Thanks Richard

Rated 5 out of 5 stars

Great service

Pest Force provided a great service.

Our initial request was dealt with swiftly and the issue resolved the following day !

10/10 would recommend

12 September 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Wow...what a review - thanks so much Ruby!

Rated 5 out of 5 stars

Professional, friendly, expert pest advice

I was worried about a possible wasps nest somewhere as I kept finding dead/dying wasps in my sons bedroom. I was going mad trying to locate the nest.
Callum came from the WA postcode area with Ryan who was learning the trade. Both absolutely lovely lads, really polite & smart. They knew exactly what was going on almost immediately. He had a really good look around my property, and quickly realised it was my neighbour's house that was the problem, which he said was a really occurrence recently. They knocked on and spoke to my neighbours on my behalf who luckily agreed to have the nest treated.
Anyone going absolutely out of their mind about wasp infestation like I was, give these guys a ring. 10/10 would recommend.

5 September 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Such a kind review - thanks so much Carys!

Rated 1 out of 5 stars

Very poor service

Very poor service. Was offered a guaranteed service to remove fleas for a fixed fee of £200, numbers didn't reduce, they came back to treat a week later, still the remained. It's now been 4 weeks and I'm being told to use a company thermakill if I want a guaranteed service. I filed a complaint 10 days ago however I've still not heard back.

9 August 2024
Unprompted review
Pestforce UK logo

Reply from Pestforce UK

Thank you for allowing us to resolve this complaint. As per our conversation we were pleased we could come to an agreement following this situation. We always strive to deliver the best service and ensure every customer gets the resolution they want to their pest problem

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