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Persona Reviews 10,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the personalized product, noting its effectiveness in improving energy levels, sleep, and overall well-being. Many appreciate the convenience of tailored daily packs and the high quality of the supplements, often highlighting the clean ingredients and noticeable positive changes. The customer service is consistently described as excellent, with staff members being helpful, responsive, and genuinely caring. However, some people were dissatisfied with packaging issues, such as vitamins leaking or packs being difficult to separate. A few other people also felt that the mobile website navigation could be annoying, and some experienced issues with incorrect orders or delayed shipments.

What people talk about most

Product

Reviewers mention positive feedback about product quality and personalization. Many customers appreciate the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being incredibly... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of the vitamins and... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more

Company replied

Rated 5 out of 5 stars

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more

Company replied

Rated 5 out of 5 stars

I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Herbal Medicine Store
  3. Nutritionist
  4. Pharmacy
  5. Sports Nutrition Store
  6. Vitamin and Supplements Store

About Persona

Written by the company

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.

Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.

Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.

With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.

Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 3 out of 5 stars

My vitamins have leaked out into the…

My vitamins have leaked out into the package causing a messy residue on the other vitamins as well. I've addressed this with the company & they are going to send a new brain support vitamin & supposed to refund me for that as well. If they weren't so expensive, I'd continue the regimen, but at $100 month, just too expensive

17 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Melissa,
Thank you for taking the time to leave us a review. I do see Lori G is handling your concern with the leaking pill. We are so sorry that happened and we are addressing it, as she mentioned. We will always make things right for our customers if something goes wrong. I see you have concerns regarding the pricing of your pack. Our nutritionists do offer complimentary consultations and will be happy to work with you to get your pack to fit your budget. Please reach out and select a day/time which works for your schedule.
https://www.personanutrition.com/book-appointment/

Warm Regards,
Karina C.

Rated 5 out of 5 stars
Persona logo

Reply from Persona

Hi Courtney,
Thank you for your kind words! We are happy to hear you love your supplements! Our team is here to support you along your health journey, so please do not hesitate to reach out if you have any questions or concerns about your pack.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Issue was resolved quickly and…

Issue was resolved quickly and efficiently.

1 July 2025
Unprompted review
Persona logo

Reply from Persona

Hi Meiissa,
Thank you for letting us know your concern was solved easily! Our team is here to support you, so please reach out if we can help with anything else.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Lori was great and super helpful!

30 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi there!
Thanks for letting us know about the excellent care you received from Lori. We appreciate you taking the time to leave a review. Please reach out by phone, chat or email if we can help with any other questions or concerns.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Prompt response and action

Lori's response to my query was prompt and so was her action to correct what seems to have been the processing department's dropping the ball.

27 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Carolyn,
Thank you so much for leaving a review and for your nice words about how Lori handled your concern. I will be sure to let her know about your comment. Our team is here to help whenever you have a question or concern. Please do not hesitate to reach out.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Karina C. YOU rock!

Karina C. was the BEST nutritionist I have ever interacted with. Thank you for going above & beyond with your knowledge & sharing with me. Thank you for recommending the correct supplements for my Dad to have in his monthly packets.

27 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Lori!
Thank you for your kind words about your experience with Karina! We are happy to hear she handled your concerns "above and beyond" and that your dad is all set with his pack! Please don't ever hesitate to reach out to us if we can assist in any way.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Customer Service

This may sound odd, but I just wanted to take a break, and was little concerned about quitting and dealing with pressure to keep with the program. No pressure, just hope you come back type of thing. I like that so much that I probably will come back for that reason as well as it is good way to do vitamins and or supplements.

27 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Doug!
We truly appreciate you taking the time to let us know of your positive experience with Persona! We are always here for you if you want to come back!

Warm Regards,
Karina C.

Rated 5 out of 5 stars

supplements are great/packaging good use work

First off their supplements are great. Third party tested, which guarantees that what their advertising is what I'm getting. And I can tell that the supplements are good quality because I can truly tell a difference, especially in the gym. The packaging could be better. It's a bit difficult to pull apart the separate packs without ripping into the pack behind it. Customer service is great and they really take care of you. They help me change my plan. And change my order date.

27 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Matthew!
Thank you for your very kind review of your experience with Persona! We do try to provide exceptional customer care and we are here for you by phone, chat or email. I will report your concern regarding the perforations and have them double check that.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Lori was fantastic!!!

Lori was fantastic! very communicative and happy to help me with my issue. My capsules were popping and my package had leaked all over my mailbox, attracting ANTS. Full on ants nest in my mailbox and all in my box of vitamins. Lori helped me get a replacement order and fix the popping capsules! I love this company and the supplements make me feel amazing! Best customer service I've had in I can't even remember how long, no one treats their customers this well anymore.

25 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Caitie!
WOW, what a wonderful review of your experience with Lori! We are very happy to hear you received the kind of customer care you should expect from all companies, not just ours. We are here to support you along your health journey and I will be sure to let Lori know how pleased you were with the way she handled your concern. Sounds like it was truly awful to experience! Please let us know whenever we can help with questions or concerns.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Convenience helps with consistency

I love the convenience of having all my vitamins/supplements in one easy package. I feel better because I am actually taking them daily.

2 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi there!
Thanks for your review! We are happy to hear you are enjoying the convenience of having your supplements prepackaged. Most importantly, we are very happy to hear you are feeling better on your customized supplements!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

They went above and beyond

They went above and beyond! I had an issue with shipping and then with an actual supplement. The issues were handled quickly and easily.

26 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Jessica,
Thank you for taking the time to let us know that our agent was helpful in taking care of your concerns. We are here to support you!

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Excellent!

23 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Susan,

Thanks for your review. I'm happy to hear you are enjoying your Persona subscription!

Warm Regards,
Thao H.

Rated 5 out of 5 stars

They were very helpful

They were very helpful

23 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Maggie-

Thank you for your review. We are here to help by phone, chat or email, so please do not hesitate to reach out if we can help with anything.

Warm Regards,
Lori C.

Rated 2 out of 5 stars

Shipment timing

I like the supplements themselves, they are of good quality and the separation off night and morning is great but Persona seems to have a problem with their shipping schedule, I seem to get my next months supplements a week or more after I've run out of the previous months.

1 June 2025
Persona logo

Reply from Persona

Hi Joseph,

I have looked at your two order deliveries and I see your second order arrived 4 days after you would have finished your first order. That is not the experience we want for our customers and I do apologize for the short delay. It looks as if your order invoiced on a Friday and was sent on the next business day, Monday, causing a few day delay. We are also at the mercy of the carriers.
I will adjust your next order date forward by a few days to try to help avoid a gap in your supplements. Please reach out and ask for me if I can help with anything further.

Warm Regards,
Lori G.

Rated 1 out of 5 stars

Against doctor recommendations

Persona will not allow me to by the multi vitamin w/ iron, which is what my doctor has told me to start taking.

17 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Charley,

I see one of our nutritionists replied directly to you regarding this issue last Friday. With Doctor's recommendations, we are happy to customize your pack. Please reach out to us or reply to the email you received, and we will get your pack the way you want it.

Warm Regards,
Thao H.

Rated 4 out of 5 stars

High quality vitamins

High quality vitamins, convenient service, easy to cancel via chat, a bit pricey, you end up taking a lot of pills everyday. Worth it if you don’t get your nutrients from your diet.

16 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Clara!

Thank you for your review! We are happy to hear you are enjoying your Persona program and see the benefit of personalized supplements. We are always happy to work with you if you need to adjust the price point of your pack. Our nutritionists offer complimentary consultations.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Thao was great to work with!!!

Thao was great to work with. Thao helped me and explained everything I needed to know about the subscribe and save program!

16 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Samantha!

Thanks for taking the time to leave a review! I am happy to hear Thao was able to assist you with the Subscribe and Save program. We are here to support you along your health journey!

Warm Regards,
Karina C.

Rated 5 out of 5 stars
Persona logo

Reply from Persona

Hi Julie,

We are thrilled to hear you love the recommendations you received for your personalized supplements! Our team is here to help if you have any questions or concerns along your health journey, so please do not hesitate to reach out by phone, email or chat. Welcome to Persona!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Best thing i have ever found .

15 May 2025
Unprompted review
Persona logo

Reply from Persona

Hi Lisandra,

Thank you for your wonderful review! We are so happy to hear you love your personalized supplements. Please do not hesitate to reach out if we can support you in any way.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Absolutely ❤️ have used Persona for over…

Absolutely ❤️ have used Persona for over a year and I have felt fantastic. And I love that they are curated around my medications. I know I’m always going to feel my best.

10 June 2025
Unprompted review
Persona logo

Reply from Persona

Hi Kristen!

Thank you for your wonderful review! We are thrilled to hear you feel fantastic since starting your personalized supplements. You are absolutely spot on that our recommendations are centered around your prescriptions so we ensure all are safe for you.

Please let us know if we can help in any way!
Warm Regards,
Lori C.

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