PERSONAL84 Reviews 

592
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Do not order from this company!!! They are thieves!! You never receive your item and they tell Paypal its shipping so paypal closes your claim and you cant open it again!!! And you never receive anyth... See more

Rated 4 out of 5 stars

Ordered a leather puffer jacket and I expected it to be of a higher quality. Would have been nice if it had canvas and stitching on the back. I thought that the jacket would have been heavier...it wa... See more

Rated 1 out of 5 stars

I will never do business with them again. I ordered a wallet on November 18th. To date, I have not received it. After many emails inquiring about my purchase and not getting a response, I sent anot... See more

Rated 5 out of 5 stars

I have been happy with ALL of the many items that I have purchased from this site. All of the personalized requests were all correct, in lettering, icons, & images. I received all of the correct sizes... See more

Company details

  1. Clothing Store

Written by the company

PERSONAL84 is an online store with full of personalized gifts at amazing price. Customize your gifts in just few clicks. Live preview is available


Contact info

2.6

Poor

TrustScore 2.5 out of 5

592 reviews

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No recent history of asking for reviews

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2.6

All reviews

(592)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The first item I ordered was printed…personalized shirt

The first item I ordered was printed wrong but I put wrong information in but they responded quickly to me and was willing to return item I hate that I’m stuck with personalized item with wrong information but I reordered another one and it was perfect and delivered on time will definitely shop here again

2 July 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Bennita,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 1 out of 5 stars

I ordered a mug 😞

I ordered a mug, they are cool, but one of the dates was wrong on preview, I reported this immediately, was told too bad, it was in production, I then said I didn't want it if it was incorrect, requested a refund, I was ignored, you sent it to me anyway, I then told you I would contact my VA Rep about your service to Vets, you offered to make it right, requested pics of mug & mistake on it, then blamed me for the bad date refusing to correct it, worse service I've ever received as a veteran, you should be ashamed....

2 July 2022
Rated 5 out of 5 stars

very very nice meditation plague but…

very very nice meditation plague but took just way too long to arrive

29 June 2022
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Reply from PERSONAL84

Hi Kim,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 5 out of 5 stars

The cup came out amazing!

The cup came out amazing!! I bought it as a birthday gift for my friend and she absolutely loved it!!

28 June 2022
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Reply from PERSONAL84

Hi there,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the futureHi Sarge,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 3 out of 5 stars

I did not recieve my full order

My order was not delivered in the time frame it said it would be, when i did get the delivery i only received one of the two items that i purchased. Even though they were ordered at the same time, there were two separate packages and should have had two separate tracking numbers. So because one was delivered it says all was delivered and I have yet to hear back from customer service. However the one I did finally receive was exactly what I ordered.

23 June 2022
Unprompted review
PERSONAL84 logo

Reply from PERSONAL84

Hi Nene,
Thank you so much for using our service. We will try to perfect our shipping service and thanks for pointing it out
Best regards

Rated 1 out of 5 stars

Inaccurate description and very slow shipping

I posted this review in their website but seems they filter them and only post the good ones. It took too long (a month) to receive my doormat. I didn't like it bc it has stains and looks dirty. I emailed this company and the answer was: ​"We've checked and that is the design of the item you've ordered."... Well, I didn't see that description on the website, I even washed the item thinking it got dirty in the way here.

22 June 2022
Unprompted review
PERSONAL84 logo

Reply from PERSONAL84

Hi there,
On behalf of Personal84, I am so sorry for this inconvenience.
Our Customer service had contact you via email so please help us check your inbox as well as spam box so that we can find the best solution for this issue.
Looking forward to hearing from you

Rated 5 out of 5 stars

Love my shirts

Love my shirts! Get comments on them all the time. Tell everyone where they can get them.

18 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Sarge,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 1 out of 5 stars

My order was lost and nobody noticed

My order was lost and nobody noticed. I had to reach out after about a month for the company to tell me they don't know where it went. They said they shipped another, but I haven't received it yet, so we'll see.

Update: still have not received item 6/20/22.

Newest update: order received and turned out perfect. This gift was loved by my mom for whom I purchased as a Mother’s Day present. So aside from it being super late, the product is great.

17 June 2022
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Reply from PERSONAL84

Dear Heather,
Firstly, thank you so much for placing order with us. And we are also sorry for this issue. The replacement was send and did you got it?
Looking forward to hearing from you

Rated 5 out of 5 stars

Great Quality and So Cute

This is a good quality (not thin) cotton T-shirt, and the design showing my cats with their names is delightful. Nothing fades/changes after machine washing. Everybody loves this shirt!

12 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Irene,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 1 out of 5 stars

another try for my original orderbacause that info on that shirt has a great memory for me.

I have never been so disappointed on a Facebook order as I was with this one. I will say that the customer service was good. After 4, yes four, t shirts arrived with incorrect images and none the same error as on the original order, I asked for a refund. Which I did receive.. I even deleted the first order and made a second one and they even messed that one up. My order showed exactly what I wanted, even their copy. Yet I neve received what I ordered. I believe their problem is with internal communications. They did not ask for return of the shirts so I did not return them !

10 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Samuel
On behalf of Personal84, I am so sorry for this inconvenience.
Our Customer service had contact you via email so please help us check your inbox as well as spam box so that we can find the best solution for this issue.
Looking forward to hearing from you

Rated 5 out of 5 stars

Very nice hat I love it

Very nice hat I love it. Thank you.

10 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi GHISLAIN,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 4 out of 5 stars

I ordered 2 shirts but was sent the…

I ordered 2 shirts but was sent the wrong size and the lettering was wrong. I contacted customer service and was sent the corrected order to me. I was impressed with the speed of the issue being corrected i will be a return customer

10 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Heziiah,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 5 out of 5 stars

Received on time

Received on time! Excellent cotton quality! I washed it once the stamp is there! Am very happy I received what I ordered and what I saw at commercial

9 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Maria,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 5 out of 5 stars

excellent service prompt and accurate

excellent service prompt and accurate
great experience easy to use website

8 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 3 out of 5 stars

I like what's on the shirt's but the…

I like what's on the shirt's but the product doesn't look like the picture and I don't understand why the product is coming from China when your address is in Birmingham Alabama

7 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Creston,
Thank you so much for placing order with us. Our headquater is in Alabama but we have factories in some other countries so it will be shipped from different country according to the product you ordered.

Rated 5 out of 5 stars

Loved the mug!

3 June 2022
PERSONAL84 logo

Reply from PERSONAL84

Hi Larry,
Firstly, thank you so much for using our service. We are so glad that can satisfy you and your trust means all for us.
We will continue put more effort to bring you and our beloved customers more products with perfect quality.
Looking forward to serving you in the future

Rated 1 out of 5 stars

Worst company yet!!!!

I ordered my cup over almost two months ago and still haven’t received it. I emailed you guys over and over and never received a response or an option for a refund. WORST EVER

3 June 2022
Rated 1 out of 5 stars

Quality was sub standard not happy for money paid

Quality was sub standard, didn’t like the material used, I’m referring to the baseball hat, I also like how Personal84 will only respond to their positive reviews, not the negative ones where they could be making things right!!

3 June 2022

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