Maverick has kindly listened to my situation and issue. His explanations were clear and his assistance excellent. I hope the online support assistance will be as good as he was !
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The Supervisor Kevin did a great job answering my request to refund the payment of a suscription that was made by error on my behalf. His answer came in a very respectful manner. I appreciate it very... See more
Carmen helped me out and resolved an issue I had she went beyond what I taught would happen
The products and offers are nice but not suitable for me as I'm dealing with other perfume retail . customer service was smooth and reliable appreciate the fast reply and good service
4.5
Excellent
93 reviews
Hasn’t replied to negative reviews
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the assistance was good
the assistance was good, the assistant was kind, and my experience with their team from the start has been good. however, i did not receive the full amount i expected, so i am still waiting for the remaining balance. it was supposed to be $21.70 usd, but only $2.04 usd was credited to my account.
25 July 2025
I had an issue with an unexpected…
I had an issue with an unexpected membership charge, but the PerfumeBeau support team handled it quickly and professionally. Their escalation team went above and beyond by approving a full refund, even though it was outside their standard policy. I really appreciate their understanding and fast response. Great customer service!
2 July 2025
Unprompted review
Great customer service and excellent offers
I had a good experience with PerfumeBeau. The offers were very attractive, with great discounts on well-known fragrances.
When I needed assistance with a refund, the customer service team was responsive and helpful. They handled my case personally and made the process smooth. I really appreciated the attention and follow-up.
Overall, I'm satisfied with the service and would consider buying again in the future.
24 June 2025
Unprompted review
Emily give good support for me.
24 June 2025
Unprompted review
Assistance quick and efficient
Maverick has kindly listened to my situation and issue. His explanations were clear and his assistance excellent. I hope the online support assistance will be as good as he was !
10 June 2025
Unprompted review
The products and offers are nice but…
The products and offers are nice but not suitable for me as I'm dealing with other perfume retail . customer service was smooth and reliable appreciate the fast reply and good service
2 June 2025
Unprompted review
The Supervisor Kevin did a great job…
The Supervisor Kevin did a great job answering my request to refund the payment of a suscription that was made by error on my behalf. His answer came in a very respectful manner. I appreciate it very much.
3 June 2025
Unprompted review
I dont have email you want to take my…
I dont have email you want to take my money
24 May 2025
Unprompted review
Had a great experience with you thank…
Had a great experience with you thank you
21 May 2025
Unprompted review
Ahlby solved the problem.
Ahlby was very kind and gave a solution to my problem.
21 May 2025
Unprompted review
Maya was very helpful and I recommend…
Maya was very helpful and I recommend them.
16 May 2025
Unprompted review
Mr.Jose helped me a lot to sort out my…
Mr.Jose helped me a lot to sort out my issue with 100% confidence.I admire his quick and speedy service for my inquiry.Keep it up Jose.
6 May 2025
Unprompted review
Edith was very helpful and handled my…
Edith was very helpful and handled my case with care. I really appreciate the quick response and support. Thank you for resolving my issue smoothly!
24 April 2025
Unprompted review
good service
22 April 2025
Unprompted review
Well after having some problems…
Well after having some problems cancelling my service, emerald helped me and had the best actitud i cannot complain about it.
17 April 2025
Unprompted review
Emily reached out and fixed the problem
Emily reached out and fixed the problem
9 April 2025
Unprompted review
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