Travel Counsellors - Becoming a Franchisee Reviews 

As someone who has entered with no knowledge of the travel industry, the support and training is excellent. Having a mentor to help you through the early stages, 6 months of building your business, would be worth the franchise fee alone. Having access to marketing advice and documents is invaluable, as well as all other requirements of building and managing a business, it is second to none.

The onboarding training at Travel Counsellors is second to none. The training programme was an intensive two weeks covering key elements of the TC support, suppliers, booking system, duty of care, marketing and the TC way! We were fully supported all the way by our wonderful trainer Kerry and also Dawn and the full ‘onboarding’ team. I also had a wonderful group of fellow new trainees that I will have as a support network throughout my TC journey as I move on developing my business. Travel Counsellors training is the finest in the business.

Wanted to write about my experience joining TC's. I've been in the industry a while and met in the past fellow TC's who have raved about the franchise and how much they love it.
So after an initial informal chat a few months ago, to finishing my induction today, I feel like I have joined a great big family. The support is phenomenal and I never felt apprehensive with the reassurance given, they've made made me feel at ease all the way through the process. From day one you are assigned a mentor who is there for you when you need them, daily, weekly or what ever you need. Kim has been brilliant for me, assuring me and supporting consistently. I'm so excited to start my new journey and confident that the support is every step of the way. Thank you to the learning and develop team, you know who you are.

Life changing!
The support provided from the very start has been incredible. Ashley from recruitment is fantastic, she's made me feel so welcome into the TC community. I'm blown away by the high standard of training through the academy. I've finished the course feeling confident on the booking platforms and ready to undertake a further six months of on-board training. Head office, the training team (Kerry Williams), my mentor (Elliott Rouse) and local TC's do the upmost to make you feel welcome - there is always someone to reach out to. I've never felt so happy in my career!

Since my initial conversation with Ashley at Travel Counsellors, I have felt consistently welcomed and supported throughout my two week training program led by Dawn. The professionalism and care demonstrated by the entire team has been encouraging and affirming. The comprehensive onboarding process, including the mentorship program that supports new travel counsellors, reflects Travel Counsellors' commitment to setting their people up for success. The atmosphere is warm and collaborative - it truly feels like being part of a family. I am confident that joining Travel Counsellors was the right career move for me, and I look forward to growing in this role and contributing to the future success of the company.

Ashley did an amazing job at welcoming me to TC, from our first first call, right to onboarding 10 months later. I can't fault her. The wider team is so friendly, welcoming, efficient, a strong process and to be recommended.

From the first moment I had contact with Travel Counsellors for an initial chat, I felt welcomed and this has continued throughout my two week training. Professional, caring, encouraging, supportive - the list goes on. I know that I have made a brilliant career decision and I am looking forward to what the future holds.

From my first call with Travel Counsellors right through to now, every interaction has been everything I had hoped for and more. Easy, helpful, informative, knowledgeable, friendly, and absolutely delivering on the brand values and culture that I was told they lived by. Julia, my franchise partner, was just incredible. In addition to being friendly, approachable and a lovely person, she answered all my questions, made sure I was completely comfortable with my decision, and made sure I had all the information required so I was 110% onboard.

They don't just leave you to it either. Julia has been in touch a few times since I joined to check in, and I love that. They care. The training was second to none. Learning about travel is a lot for someone who is new to travel, but the training team, for us led by Kerry, alongside Josie, Dawn and Matt, all delivered the programme in a way that was digestible, at your own pace, lots of time to have 121 as well as the group sessions, and support by the best training platform I have used. It doesn’t end there either, for an academy newbie, we continue to train for the next 6 months, have a personal mentor and business development team too. Absolutely world class.

I just cannot say enough great things about my experience and think that if anyone is considering it, I would say do it. You won’t look back. You will have every bit of support you need, and never be on your own.

Travel Counsellors’ aim is 'to be the world’s most caring homeworking travel company' and they have absolutely lived up to this for me.

I can honestly say that the process so far has been seamless.
The trainer’s are lovely and we have met lots of people from all over the community.
I’m really looking forward to getting started.
Any nerves I had, have completely disappeared.

Seamless transition to Travel Counsellors, fantastic systems and amazing head office staff and fellow Travel Counsellors, all seem really happy to help

Ben and Josie made the induction process fun and interesting. There was a lot to take in but everything was explained well and they were very patient if we didn't understand. They have since answered a lot of questions and helped with any teething issues too!
The Phenix system is a complete marvel that saves so much time and is easy to navigate once you get the hang of it.
Everyone has been very welcoming and supportive and I'm really looking forward to further developing my business with Travel Counsellors.

An excellent process from start to finish. The training was very engaging and easy to follow. The trainers were on hand through out the process to help with any extra queries.

I have worked at quite a few different travel companies over the years and I have to say that TC have made the starting process so seamless. The training has been great and I feel fully supported. Looking forward to the future opportunities!

Lots of support and structure with the training team

The whole company have made it a really smooth transition. The training & franchise team have given me all the resources and training I need to make a successful business. Knowing that there are people there to offer advice and assistance is invaluable when starting up. Everyone has been so friendly and welcoming.

Really great training and support from the whole company

I have experience of working in travel and I decided to start a franchise with Travel Counsellors as I’ve heard amazing things about them and I have wanted to join for quite a few years but it wasn’t the right time. Anyway, I started on the 2nd October for my 2 week induction and I have been completely blown away by how amazing they are. The training is outstanding and the whole company has a community feel and you feel like are part of the community as soon as you start. Everything is just so well organised and runs smoothly. I’m so excited to grow my business as a Travel Counsellor

The entire onboarding experience has been fantastic. From my initial contact with Julia, my two week induction and my business launch, everything was brilliant.
I have felt very supported from all areas of the business and especially the induction team. They are extremely knowledgeable, supportive and patient.
My mentor has been fantastic and is always available to answer any questions I might have and my fellow TC's who began this journey with me have been a great support. Thank you to all!!!

Brilliant company, recruiting stage on buying franchise very informative and welcoming. Training amazing, staff friendly and always there for you if struggling with something. My mentor after first 2 weeks training been amazing too.

Everybody has been so welcoming and helpful. The head office is modern and professional. I particularly enjoyed the refreshments area. I was always kept updated at each stage of the process and I already feel like part of the family after only 5 days!