Penworld Reviews 

19,775
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Exceptional service. Good quality products, but since this is a reseller, you can find those elsewhere too. The quality of the service and client-oriented approach is exceptional and this for more o... See more

Company replied

Rated 5 out of 5 stars

Happy with the speedy delivery. Order received in good condition within one day. Will use Penworld again.

Company replied

Rated 5 out of 5 stars

This was my third or fourth order from them — perfect every time, they never let me down, especially when you need a gift quickly. Arrives next day using bpost (so no need to stress about delivery and... See more

Rated 5 out of 5 stars

Amazing customer experience for e-commerce. I bought a simple, inexpensive bottle of ink as a first time client. I received the package the next day before 16hs, well wrapped in a high quality little... See more

Company details

  1. Fashion Accessories Store
  2. also in
  3. Bag Shop
  4. Bags and Luggage Store
  5. Pen Store

Written by the company

Penworld is de specialist in luxe schrijfwaren. Officieel verdeler Montblanc, S.T. Dupont, Cross, Waterman, Caran d'Ache... Bestellingen voor 16 uur worden de volgende dag geleverd. Met verschillende Bezoek ook onze winkel in Antwerpen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(19,775)

3,196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely pleasant experience

This was my third or fourth order from them — perfect every time, they never let me down, especially when you need a gift quickly. Arrives next day using bpost (so no need to stress about delivery and stand around waiting at the door). Frankly much nicer than ordering from big e-commerce websites, and you get a nice handwritten note with candy as a bonus :)

18 September 2025
Rated 5 out of 5 stars

First order!

Fast and reliable. Cherry on the cake are the nice handwritten message and 3 Napoleon sweets.

12 September 2025
Rated 5 out of 5 stars

Super

Super! I received my filofax pocket agenda refill in great condition. Very fast next day delivery.

28 August 2025
Rated 5 out of 5 stars

This is very nice. I really enjoyed the order.

Good day. This is one of the best services. Speed - I ordered in the evening, the goods were sent the next day (and I ordered with engraving). Care - it was so nice to receive the order wrapped in gift paper and a cute note written in pen 😃. Bonus - a small sweet gift. Also, when ordering, I wrote an additional request (I did not even expect that it would be fulfilled) - but imagine my surprise when I received the goods with the fulfilled request. Quality - the engraving is magnificent. Thank you very much!!!! This is very nice. I really enjoyed the order.

10 July 2025
Rated 5 out of 5 stars

Very customer oriented

Extremely fast delivery. Super friendly packaging with handwritten note and even a couple of bonbons, which absolutely made my day! Thank you Penworld for making the world a better place

14 June 2025
Rated 5 out of 5 stars

lovely!!

i love them :(( i ordered my very first twsbi and the package came gift-wrapped with candies and a thank-you note! passionate people who really love the act of writing! would always recommend :")

4 June 2025
Unprompted review
Rated 5 out of 5 stars

I just ordered the Orbit Key Desk Tech…

I just ordered the Orbit Key Desk Tech from the store in Antwerpen and I am super impressed! I ordered it as a gift but I didn't mention this on the order, they wraped it, put a personal note and even put a couple of candies. I am super impressed, this is how you keep customers. Good job!

13 May 2025
Unprompted review

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