My experience was fantastic. Far more than my expectations. All the people I interacted with were very professional and knowledgeable. I picked up the vehicle yesterday and the drive home was smooth.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a truck in Penske, which introduced me to Ruby,I purchased a truck in Penske, which introduced me to Rubi who works in Fontana. who worked in Fontana.Miss Rubi was warm and attentive, very at... See more
Erik Santillano really showed his best when dealing with 3 different people in the office picking up asking questions and taking care of me all at the same time. If it was me I would have been overwhe... See more
Company replied
Mathew and Erik killed the experience for me. The truck ran well and the service was great. Having the shop there to service the truck prior to the purchase was an enormous relief. They went above and... See more
Company replied
Company details
Written by the company
Penske Used Trucks, a business unit of Penske Truck Leasing, is a leading seller of high-quality late-model used commercial trucks to retail, used truck dealers and corporate truck fleet buyers. Penske sells used sleeper and day cab semi-tractors, straight trucks, box trucks, flatbeds, refrigerated vans, trailers and more. Visit www.PenskeUsedTrucks.com. Daily used truck specials are also listed on Twitter by following @PenskeUsedTruck. Call 1-833-889-0020 for assistance with used truck sales.
Contact info
Morgantown Road 2675, 19607, Reading, United States
- penskeusedtrucks.com
4.8
Excellent
893 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Great service!
Great service! Will be buying from Penske again very soon! They made this whole process easy for us to purchase the trucks we needed.
23 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your kind words, David!
Came in to Phoenix to pick up a hino…
Came in to Phoenix to pick up a hino going to El Paso Erik was in the front helped me out grabbed the vehicle had some issues with a vehicle in front and couldn’t get it out ran back and forth kept me updated made me feel like he wasn’t just hanging out and making me wait great people great customer service Erik Santillano
23 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Erik went above and beyond to keep you informed and make your pickup smooth despite the delays. We’ll be sure to pass along your kind words to him. Safe travels to El Paso, and we look forward to assisting you again in the future!
High recommended
Sent my fiancé to look at trucks at Penske and he actually got ONE! They were all so nice to help with financing and making sure everything was properly filed when it came to getting us out the door. Eric was the nicest out of them all he went above to help us. Bre and Matthew were also big help that we appreciate. I would recommend coming here if your looking to finance or even just buy there prices are affordable and they have INVENTORY so just stop by cus there’s lots. We will be back
22 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for sharing your experience! We’re thrilled to hear your fiancé found the perfect truck and that our team—especially Eric, Bre, and Matthew—was able to make the process smooth and easy. We truly appreciate your kind words and recommendation. We can’t wait to see you both back at Penske for your next visit!
Picking up a truck for a customer the…
Picking up a truck for a customer the guys showed a lot of love thank you everyone for th support and helping me getting this load ready and on the road shout out to Erik Santillano Damion Eric and matt
22 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for the kind words! We’re thrilled to hear that our team could support you in getting your truck and load ready. Thank you for the shout out! Safe travels and we look forward to helping you again in the future.
Like to know service records and the…
Like to know service records and the truck was well maintained, not the first Penske purchase and not the last.
20 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your continued trust in Penske, Stephen! We’re glad to hear the truck met your expectations and appreciate your loyalty. If you ever need service records or any additional information, please don’t hesitate to reach out—we’re always happy to help.
Came in with my buddy looking for a 26…
Came in with my buddy looking for a 26 box truck Erik Santillano asked if we can leave a review really showed us great customer service and amazing facility go check him out
20 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Erik provided you with great customer service and that you had a positive experience at our facility. We really appreciate your support and hope to assist you again whenever you need a box truck.
Came in to Penske office working with…
Came in to Penske office working with Erik Santillano showed me a few vehicles for sale and even offer test drives didn’t have time but will be back need to talk with business partners see if this is a route we will continue thank you for your services and best customer service
20 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for sharing your experience! We’re glad to hear that Erik provided great service and helped you explore our available vehicles. We completely understand needing time to discuss your options with your business partners — we’ll be here when you’re ready. We look forward to welcoming you back soon!
Penske the place to get a quality truck at a fair pricethe salesperson was very helpful in…
the salesperson was very helpful in helping me select the right truck and locating one with low miles the price was fair
20 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for your kind words! We’re glad to hear our team was able to help you find the right truck at a fair price. We appreciate your trust in us and hope you enjoy your new vehicle. Safe travels and thanks again for choosing Penske!
Penske Used Truck Purchase
Sarah and Caitlyn are a pleasure to deal with. The are all willing to go above and beyond to get things done.
26 September 2025
Unprompted review
Reply from Penske Used Trucks
Darnell, thank you so much for the kind words! We’re thrilled to hear that Sarah and Caitlyn made your experience such a positive one. They truly go above and beyond for our customers, and your feedback means a lot to the team. We appreciate you taking the time to share your experience!
Erik Santillano was great very helpful…
Erik Santillano was great very helpful great customer services great being around go check them out
14 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for the kind words! We're thrilled to hear that Erik provided such great service and made your experience a positive one. We’ll be sure to share your feedback with him and the team. We appreciate your support and hope to see you again soon!
Erick and Mathew were really helpful…
Erick and Mathew were really helpful today, answered all questions I had and were very patient!
14 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for your kind words Hector! We’re thrilled to hear that Erik and Matt provided such helpful and patient service. We’ll be sure to share your feedback with them—they’ll really appreciate it. We’re glad we could make your experience a great one!
Erick and Matthew are great at there…
Erick and Matthew are great at there job. And customer services top notch
10 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for sharing your experience Joel.
I came in to Penske spoke with Erik…
I came in to Penske spoke with Erik Santillano he has been amazing we are shopping around for a box truck really shows he cares and took the time in helping me thenk you both go check out erik and matt
13 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for sharing your experience, Diaz! We’re thrilled to hear that Erik and Matt provided such great service and took the time to assist you while shopping for a box truck. We truly appreciate your kind words and recommendation — our team is always here to help whenever you’re ready to move forward!
Jenensia is the best
7 October 2025
Unprompted review
Reply from Penske Used Trucks
We second this message! thank you for your feedback, Mahdi. Jessenia is indeed a gem!
Went over to the 43rd location in…
Went over to the 43rd location in phoenix sent me iver to Matthew and Erik they showed me unit 718200 test drove submited my offer and hoping for the best thank you guys for the great customer service.
10 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for sharing your experience! We're glad to hear that Matthew and Erik provided you with great customer service and helped make the process smooth. We appreciate you choosing us and wish you the best with your offer on unit 718200!
Love the truck I bought from Dominic
Love the truck I bought from Dominic. I will be back for another!!
9 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your review Harvey!
Purchased my first truck with Penske at…
Purchased my first truck with Penske at there auction worked with Erik Santillano and Bryanna And Matthew all 3 have been great very helpful and have been on top of everything thank you guys for the help.
9 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you so much for sharing your experience! We're thrilled to hear that Erik, Bryanna, and Matthew provided excellent support throughout your purchase. Congratulations on your first truck! We appreciate your trust in Penske and look forward to working with you again in the future.
Helpful people through out the process.
9 October 2025
Unprompted review
Reply from Penske Used Trucks
Brian, thank you for your review
Quick and easy transaction
Quick and easy transaction. Great customer service.
5 September 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for your feedback Jerry!
Great people
Great people at phoenix location. Pleasure to do business with
Thank You
Erik, Matthew, Jovany.
1 October 2025
Unprompted review
Reply from Penske Used Trucks
Thank you for the wonderful feedback! We’re thrilled to hear that Erik, Matthew, and Jovany made your experience at our Phoenix location a great one. We truly appreciate your business and look forward to serving you again in the future!
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