Life Alert Reviews 1,302

All employees were patient and soft spoken. They were helpful.

Victor was clear, concise and tailored the plan to our needs. He answered all
My questions an was very reassuring.

Marissa was helpful in our set up of the device and walked us through the process.

I have never had a customer service experience where EVERYONE was nice and informative - and all were from America!

Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as committed to customer satisfaction as Billie is.

Wonderful experience with Alicia Borges! Kind informative patiencewas excellent.

Susie was so thorough in explaining the plans, charges, etc. Very pleasant person.

Josh was excellent. Very knowledgeable and helpful!

Kathleen Sanger was kind considerate and very helpful!

Lina was kind knowledgeable and very efficient.

everything about your program was well defined, and I understood everything you guys said

Austin was very pleasant to speak with, information and professional but also friendly and seems to really care about people and clearly enjoys his job.

Arlene the representative was highly knowledgeable about the service and its options.

Very professional.. courteous and patient

Excellent. Bob answered all my questions, was very helpful and professional.

Setup was an easy process and Amanda was very helpful, always explaining what to expect with the steps.

Kathleen was helpful, patient, thorough, and very warm and friendly. She exceeded me expectations.

Fantastic customer service. I called another competitor before life alert that was actually cheaper per month, and yet chose to go with life alert because of the outstanding customer service and clear directions.