Peluka Salon Reviews 

118
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Cannot thank you enough Phillip, you certainly made my journey through chemotherapy so much easier, lovely easy going environment, beautiful relaxed surroundings, just perfect . I absolutely love m... See more

Rated 5 out of 5 stars

This is my first time using this company but it definitely won’t be the last!! Everybody, without exception, was helpful, kind & efficient and provided the best customer service I’ve ever received fro... See more

Rated 5 out of 5 stars

I love this company. Have used them for years and are my go to for everything wig related. Fran is knowledgeable and approachable and all her conversations are empathetic. She intuitively understands... See more

Rated 5 out of 5 stars

Love my purchase,ordering another one.(terry turban)so nicely wrapped and a chocolate, yummy.felt like I was dealing with family.Highly recommend.

Company details

  1. Wig Shop

Written by the company

So who are Peluka Salon? We are a team of hairstylists and one wig wearer. The brainchild of Francesca (said wig wearer) who is determined to make alternative hair less 'hush hush'. Working with clients in a salon environment, to provide hair loss solutions they can feel confident in. Alopecia, cancer treatment, thinning hair; none of these should prevent the luxury of 'having your hair done'. Peluka Salon is dedicated to providing expert solutions for those dealing with hair loss. Founded by Francesca, a wig wearer, and Matthew, a hair stylist. Together they pride themselves in understanding your individual needs. Francesca and Matthew strive to create a salon experience where clients feel pampered, cared for and supported. Peluka Salon is based in Leigh-on-Sea, Essex, UK. Providing alternative hair solutions both online and in salon. Offering consultation, fitting, cutting, colour and maintenance services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

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4.8

All reviews

(118)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service throughout …

Fantastic customer service throughout - from my first email enquiry, the online consultation and work of the incredibly talented stylist.
I would absolutely recommend Peluka and will definitely be using their services again. Xx

25 September 2025
Rated 5 out of 5 stars

Good customer service

Good customer service - good communication on when the order would be ready. Friendly and efficient - it arrived in good time, exactly as shown in picture. Thanks!

9 July 2025
Rated 5 out of 5 stars

I’ve had the pleasure of having several…

I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Couture Collection are my personal favourite! Recommend them to everyone, you’ll be in the best hands no matter what you require!

19 June 2025
Rated 5 out of 5 stars

I am so fortunate to have found the…

I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world!
I lost my hair through chemotherapy & Francesca really understands what it feels like to lose your hair & is very knowledgeable about all aspects of wigs. I have brought a few HF synthetic wigs & have just picked up a real human hair wig that was custom made for me & it’s absolutely beautiful.
Francesca, Mathew & Zoe really have been so helpful & compassionate. I really recommend this salon very highly.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend..Amazing!!

I can’t recommend peluka salon highly enough. They have coloured a few of my pieces over the years and they have always been excellent and exactly how I wanted. Francesca is great and goes over and beyond to help. I needed a new topper for an up and coming special occasion and she had it custom coloured and posted to me within the week!! It arrived in beautiful packaging (best I’ve seen) with shampoo/conditioner/hair mask and brush. 1000% recommend!!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Such an amazing service

Such an amazing service. My wigs are an important part of my armoury and help me face the world with confidence. Tearing the lace on my favourite wig was devastating. I was so pleased that Peluka were able to repair my wig so that I can continue wearing it with pride. Thankyou x

14 March 2025
Rated 5 out of 5 stars

Highly recommend

I have had a wonderful experience at Peluka. I went to see Francesca for some advice on toppers and wigs. She was very kind and informative and I ordered me a topper. Yesterday I went back and Matthew cut and shaped it into a bob to fit in with my hair and Francesca taught me how to put it on. I came away with a box of goodies to look after it and a smile on my face. They are both lovely caring people and I would absolutely recommend a visit there. Iv gone from feeling quite depressed with my hair loss to feeling much more confident. In fact I’m going out tonight to show it off and can’t wait. Thank you both very much

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to use web site makers ordering a pleasure. My details are saved so VAT removed as I order.
Order dispatched immediately tracked.
Order received Oct 3rd 24

28 September 2024
Rated 5 out of 5 stars

The besttttt

What can I tell? Words aren't enough to express how great the service and everything is at Peluka Salon 🙏🏻 Thank you for everything!

25 September 2024
Rated 5 out of 5 stars

Outstanding service

I can't recommend Peluka and Francesca highly enough. Great range of products, advice and attention to detail, but it's the understanding and sensitivity that are second to none at an emotional and stressful time.
Sue

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience, Francesca a delight to deal with

I am undergoing chemotherapy and was told from the outset that I would lose my hair. I hadn't really thought about a wig, but after speaking to the hair lady at the chemo unit in Southend Hospital she suggested having a chat with Peluka. I'm so glad I did. Francesca was just so engaging, helpful and put me (and my husband) at our ease immediately. She was full of practical advice and tips and had the patience of a saint. I got to try on a number of wigs, some of which came straight off, but others that got me thinking. There was absolutely no hard sell and I eventually settled on one that I don't think I would have picked without Francesca's encouragement and eye for what would suit me. If I do decide on another wig or topper at a later date, Peluka will definitely be my first port of call. Highly recommended.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to deal with. They understand the problem and it shows. They have a new loyal customer.

13 September 2024
Unprompted review

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