Peluka Salon Reviews 109

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Peluka are just amazing! Francesca understands exactly how it feels to experience hair loss and has lots of solutions at varying budgets. I personally have different solutions for day to day, the... See more

Rated 5 out of 5 stars

I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world! I lost my hair through chemotherapy & Francesca really unde... See more

Rated 5 out of 5 stars

I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Cou... See more

Rated 5 out of 5 stars

I've been to quite a few hair specialists but I've never encountered someone like Francesca and her husband in the Peluka Salon in Essex. I had an appointment with Peluka on 21st August 2021. She was... See more

Company replied

Company details

  1. Wig Shop

Written by the company

So who are Peluka Salon? We are a team of hairstylists and one wig wearer. The brainchild of Francesca (said wig wearer) who is determined to make alternative hair less 'hush hush'. Working with clients in a salon environment, to provide hair loss solutions they can feel confident in. Alopecia, cancer treatment, thinning hair; none of these should prevent the luxury of 'having your hair done'. Peluka Salon is dedicated to providing expert solutions for those dealing with hair loss. Founded by Francesca, a wig wearer, and Matthew, a hair stylist. Together they pride themselves in understanding your individual needs. Francesca and Matthew strive to create a salon experience where clients feel pampered, cared for and supported. Peluka Salon is based in Leigh-on-Sea, Essex, UK. Providing alternative hair solutions both online and in salon. Offering consultation, fitting, cutting, colour and maintenance services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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Rated 5 out of 5 stars

Amazing team

Amazing team. Can't ever fault them, they have some seriously amazing wigs and well worth the money, I love both of my Gaia wigs so much. Always happy to help and provide advise.

11 February 2026
Rated 2 out of 5 stars

The product was not human hair as…

The product was not human hair as advertised on the website. It is clearly fake and of very poor quality. Considering the high price, this was a very disappointing and bad experience.

8 May 2025
Peluka Salon logo

Reply from Peluka Salon

Hello - thank you for your feedback. I am so sorry you are unhappy with the item you ordered. I have looked into this order for you, it is from May 2025 for a Synthetic item, this model comes in both synthetic and human hair, the order you placed was for the synthetic fibre. Please feel free to email us directly so we can discuss this further as I imagine it was a simple mistake in ordering the synthetic rather than the human hair. You can contact me directly on info@pelukasalon.com
Best wishes
Francesca

Rated 5 out of 5 stars

My order arrived in great time and had…

My order arrived in great time and had communication from the salon when it was dispatched with tracking codes.
The order was beautifully wrapped, all packaged securely and with documents/little note.
Thank you!

7 January 2026
Rated 5 out of 5 stars

Fantastic customer service throughout …

Fantastic customer service throughout - from my first email enquiry, the online consultation and work of the incredibly talented stylist.
I would absolutely recommend Peluka and will definitely be using their services again. Xx

25 September 2025
Rated 5 out of 5 stars

Good customer service

Good customer service - good communication on when the order would be ready. Friendly and efficient - it arrived in good time, exactly as shown in picture. Thanks!

9 July 2025
Rated 5 out of 5 stars

I’ve had the pleasure of having several…

I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Couture Collection are my personal favourite! Recommend them to everyone, you’ll be in the best hands no matter what you require!

19 June 2025
Rated 5 out of 5 stars

I am so fortunate to have found the…

I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world!
I lost my hair through chemotherapy & Francesca really understands what it feels like to lose your hair & is very knowledgeable about all aspects of wigs. I have brought a few HF synthetic wigs & have just picked up a real human hair wig that was custom made for me & it’s absolutely beautiful.
Francesca, Mathew & Zoe really have been so helpful & compassionate. I really recommend this salon very highly.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend..Amazing!!

I can’t recommend peluka salon highly enough. They have coloured a few of my pieces over the years and they have always been excellent and exactly how I wanted. Francesca is great and goes over and beyond to help. I needed a new topper for an up and coming special occasion and she had it custom coloured and posted to me within the week!! It arrived in beautiful packaging (best I’ve seen) with shampoo/conditioner/hair mask and brush. 1000% recommend!!

3 June 2025
Unprompted review

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