I appreciate Peerspace for the ease of access and booking process. However, the additional fees can be a bit outrageous. My overall experience has been great every time I have booked though.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Peerspace is wonderful for smaller shoots under 20 people. That is the sweet spot. The app works great and the service is great too for us seasoned power hosts (400+ shoots and counting) , especially... See more
Company replied
Difficult to navigate the website they actually charge people scout which would discourage somebody using the service
Company replied
Helpful site to find local Studios and location locations for shoots
Company replied
Company details
Written by the company
Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.
Contact info
548 Market St PMB 96966, 94104-5401, San Francisco, United States
- +1 (415) 403-2421
- help@peerspace.com
- peerspace.com
4.1
Great
574 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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10/10 app
Peerspace is very easy to use, it made finding a studio for my photoshoot straight forward and actually fun as they have such exciting listings and you can share boards with friends for a second opinion. You’re also able to easily communicate with the person renting out the location so I could ask any questions ahead of time. Overall super fun experience and I’ll always check Peerspace when hosting or shooting
14 November 2024
Reply from Peerspace
Hi Steph- Thank you so much for your wonderful review! We're thrilled to hear that Peerspace made finding the perfect studio for your photoshoot a fun and straightforward experience. It's great to know that the ability to share boards with friends and communicate easily with hosts made your planning process smooth. We truly appreciate you taking the time to share your feedback, and we're excited to be your go-to platform for future shoots and events!
A waste of time and energy
A waste of time and energy. This organisation is not supportive at all. It’s HUGE TASK to get your profile into a page and then you basically jump through fire hoops to get anywhere!!!! Not happy at all.
7 November 2024
Unprompted review
Reply from Peerspace
Hi Irene- We're really sorry to hear about your experience and would love the opportunity to assist you. Please reach out to us through this link, and one of our agents will follow up with you as soon as possible: https://support.peerspace.com/hc/en-us/requests/new.
We truly appreciate your patience and look forward to resolving this for you.
Website was very thorough with valid…
Website was very thorough with valid info about each space advertised, easy to use and provided great options to choose from!
4 October 2024
Reply from Peerspace
Hi Maureen - Thank you so much for your 5-star review! We’re thrilled to hear that navigating our platform was both easy and informative. Your feedback means a lot to us!
Reply from Peerspace
Hi Natalie - So glad to hear that you've had a great experience, thank you for this 5 star review!
It was easy to book and affordable for…
It was easy to book and affordable for a last minute booking.
2 May 2024
Reply from Peerspace
Hello Djamila - We're so happy to hear that you were able to find a space within your budget! Thank you for this 5 star review.
My Superb Experience at Peerspace
Everything about my experience was excellent. The company's representation was professional and friendly. The space was clean, organized, and welcoming. The lighting was great and the environment was pleasant and welcoming.
30 October 2024
Reply from Peerspace
Hi Jacqueline - We're so pleased to hear about your superb experience, thank you so much for this 5 star review!
Reply from Peerspace
Hi Marianne - We're so happy to hear that your host and space were amazing! Thank you for this 5 star review.
As pictured
Great host, great area, great price and it's just as described. As a first timer, I will definitely rent again.
26 October 2024
Reply from Peerspace
Hi Dannie,
We’re thrilled to hear that you had a great experience with your host and the space! Thank you for the 5-star review. We look forward to working with you again in the future!
Amazing space and zero hassle
Amazing space and zero hassle! Would definitely book again.
27 October 2024
Reply from Peerspace
Hi Nicole - Thank you so much for this 5 star review! We're so pleased to hear that you had such a smooth experience booking an amazing space.
Great studio bad communication
Great studio, would def rent it again but the host was not very good at getting back to me. Would def rent again tho because the studio was so good!
27 October 2024
Reply from Peerspace
Hi Rafaelly - Thank you for leaving this review and bringing this to our attention. We’re glad to hear that you enjoyed the space, and we’ll be sure to pass your feedback along to the host. We look forward to assisting you again in the future!
Reply from Peerspace
Hi Andrew - We're so excited to hear that you found the perfect venue for your needs. Thank you for this 5 star review!
Booking an office space has never been easier!
Peerspace made it so easy for me to book an office space within a short time frame. The space was professional and gorgeous. The host was easy to work with as well. 10/10 recommend. I will definitely be a returning customer.
23 October 2024
Reply from Peerspace
Hi George! We are excited to hear that you were able to locate a great space so quickly for your needs. Thank you so much for this 5 star review.
Beautiful Place
What a beautiful venue inside and out.
The host was helpful and responded quickly.
23 October 2024
Reply from Peerspace
Hi Monique - We're so thrilled to hear that you had a wonderful experience with this host and their space. Thank you for leaving this 5 star review!
Reply from Peerspace
Hello Marelene - We're happy to hear that you had a wonderful experience with the venue and staff for your booking. Thank you for this 5-star review!
Lovely lovely lovely
House was quite lovely and well appointed. Owner was very communicative and the home was the perfect backdrop for my professional photos. I might even have to use this house for other events!!
18 October 2024
Reply from Peerspace
Hello Collaborative Assets LLC- we're so glad to hear that your experience was a great one. Thank you for this 5 star review!
Resonate
Resonate, Melissa Chin, was very accommodating and involved as needed or with availability to meet the needs of our group and beyond.
19 October 2024
Reply from Peerspace
Hi Vendetta, we’re so elated to hear about your great experience with our host. Thank you so much for this review!
we had great experience, all professional!
We had great experience, all professional!
21 October 2024
Reply from Peerspace
Hi Mavinga - We're so glad to hear that you had a great experience, thank you for the 5 star review!
Reply from Peerspace
Hi Letiya - We're so pleased to hear about your experience and thank you so much for this 5 star review!
⚠ Peerspace Fees Are No Joke! ⚠ For me…
⚠ Peerspace Fees Are No Joke! ⚠ For me as a host it feels more like a scam than a real business. As soon as you pay for an event, Peerspace starts scamming you by pushing their overpriced insurance. They’ll pressure you, saying if you don’t buy their insurance immediately, they’ll cancel your event. For events they take 20% from the host and 20% from the client, and then charge $260 for insurance (100 people) from the client and another $260 from the host, totaling $520🤯. I politely explained that after all expenses from a $2000 event, I was only making $40, and I preferred to use a big insurance company I’ve used before, which costs $120 and covers both me and the client. Peerspace ignored my request and deleted my venue instead. Hosts, be careful—this platform is more focused on taking your money than providing real value. Skip the middleman, use Google Maps, and you’ll find great spots that aren’t even on Peerspace. You’ll save a ton of money!
16 October 2024
Unprompted review
Reply from Peerspace
Hi Danil - Thank you for giving us this feedback. We understand your concerns and appreciate the opportunity to clarify.
The Host fee helps us maintain our platform, which relies on our dedicated engineering, product, sales, and operations teams. This service fee is disclosed during the booking process and is agreed to when accepting our Terms of Service.
Additionally, Peerspace is not an insurance provider. As stated in Section 3.3 of our Terms of Service, users are responsible for acquiring and maintaining all necessary insurance as required by law, including coverage for damage, loss, injury, and legal liability. If you fail to maintain the required insurance, you understand that any Supplemental Insurance (see Section 3.5) that may be available to you may be voided.
While our Trust & Safety team offers guidance, guests have the flexibility to choose an insurance provider that best suits their needs.
Since the requested evidence of your insurance was not provided, we were unable to continue to support your listings.
We appreciate your understanding of our Terms of Service and wish you well.
Building was nice wall was big and…
Building was nice wall was big and white clean and it was a good time definitely coming back
30 April 2024
Reply from Peerspace
Hi Xavier - We're delighted to hear that the space you found was everything that you needed. Thank you for this 5 star review!
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