peachybbies.com Reviews 515

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product, highlighting its high quality, creative designs, and satisfying textures and scents. The customer service is frequently described as exceptional, with people appreciating the prompt, helpful, and understanding responses from the staff. Reviewers are particularly impressed with how the company handles issues, often replacing damaged or lost orders quickly and efficiently. However, some customers occasionally reported issues such as products arriving damaged or with an unpleasant smell, or slimes becoming tough over time. A few people also mentioned concerns with customer service response times or unexpected charges for orders they did not place.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, creativity, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising its amazing quality and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the slimes as amazing, high-quality,... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and a desire to... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slime is amazing and delivered fast but the cookie dough has a terrible smell to it, smells like off milk. And I ordered dino dreams but it was suddenly out of stock which is very upsetting for me as... See more

Rated 5 out of 5 stars

Fabulous customer service! They sent out a replacement as soon as they were aware that my original order hadn’t arrived. I have ordered from PeachyBbies before and my daughter loves their slime. Will... See more

Rated 5 out of 5 stars

Placed an order on a Sunday, but realized shortly after that another family member had already ordered the same items. Wasn’t able to cancel on the order confirmation page, so I submitted a contact fo... See more

Rated 5 out of 5 stars

Super impressed with their customer service. I ordered two slimes and one arrived damaged and incorrect. I emailed the customer support and they reached out promptly to remedy the error. Mistakes happ... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

515 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

From slime Hater to Slime Lover

I’m a mom who HATES slime! Every room of my house has slime on the roof. Ugh. My daughter is obsessed with peachybbies YT videos, especially Michael! I decided to give another chance with slime. I decided to see if peachybbies was as great as their hype, I ordered the sheep one (forgot the name) for me. They got here two days earlier. And now we are waiting for our second order of 6 more slimes. I fell in love with my cloud slime! Like the guy from the UK says, “TAKE MY MONEY”

29 April 2025
Unprompted review
Rated 1 out of 5 stars

So we ordered eight slimes because…

So we ordered eight slimes because there was a deal going on and it was SUPPOSED to come with three activator pens but we got none. About four months later ALL eight of the slimes were completely deactivated. And another one molded after only one month.Not impressed. I saw amazing reviews and it was terrible do not recommend buying.

19 September 2024
Unprompted review
Rated 4 out of 5 stars

Delivery fee but great slime

I think peachybbies slime is great! It is super stents and amazing! I am a huge slime fan and I am someone who watches almost every restock and I love the company! One thing I don’t like and want to be changed is the shipping fees. The slime is expensive in general which I get because it is great quality but it takes a while to get here. It is not their fault for that at all but I think it is kinda crazy that it takes a while to get here and the shipping fee is 10.00 which is expensive. I bought 2 slimes and the original price be for shipping fees and where added on was 32.00 but then after the shipping fees were added on it was 42.00 which is super expensive. If you are a worker there reading this please consider changing this. I appreciate this company so much but please take this into consideration! Thanks for reading this!

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing slimes

This is my favourite slime company they make extremely out there slimes and the cost is very reasonable with the amount of slime you get they are scented and come in lodes of different textures they sometimes mix them together I have 9 different unique slimes I highly recommend this company I love it xx

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great customer service

My girls LOVE this slime and swear that it's the best slime on the planet. It's indeed pretty awesome.

Do, however, know that in the 'extras' which are based on the size of your order, large squishies are limited and not a guaranteed included item.

Customer service said they are working on establishing a larger stock to fulfill orders and provided me with a 15% discount code when I inquired about having gotten a mochi rather than the 'big' squishy.

Great product, courteous and quick response from customer service.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Total scam. Wont see your order or get your money back!

Total scam! Uk buyer here,bought for daughters birthday a month in advance.
After 3
Weeks no tracking update. Then customer service said it was 'lost'. They wanted to send a replacement, i refused and requested a refund. They then said i paid with 'two different' payment methods so they cant refund . I Told them i did NOT. I sent them a screenshot of the bank receipt off my barclays account online banking. And now im ignored! Total and utter waste of time and money. DO NOT BUY FROM THIS SCAM COMPANY. YOU WONT SEE A DELIVERY OR YOUR MONEY BACK!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

My 9 year old son purchased slime…

My 9 year old son purchased slime without my knowledge and I reached out to cancel the order the following day. Unlike other reviews that say otherwise, they cancelled the order, refunded me almost immediately and followed up. I love this company and their support team. We will order more before the summer holidays like we normally do. Thank you!!!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Love Peachybbies

I am a repeat customer. My kids are hooked on their slime. In the latest order, they accidentally switched up one of the slimes with another. I wrote to them to see what we could do to fix. And they are already sending me the slime I actually ordered and allowing me to keep the mistaken slime.

For a small business to respond so quickly on a Saturday and already taken action, I’m amazed and thankful.

12 April 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company, be WARNED

About a month ago my little granddaughter ordered a bunch of peachybabies without telling her mom and dad, when they came my daughter put the boxes away unopened and notified the company right away and they said you’re out of luck lady- so we want everyone to know to beware of this company, they reel your kid in with their YouTube videos and if something happens like this they don’t care. We have contacted the Better Business Bureau and also are in contact with our local news channel here in Marengo Illinois to do a report on this.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Donald really helped and assisted with…

Donald really helped and assisted with a order issue we had, their response time was very quick and issue was sorted straight away. I am really pleased with this. Also, my daughter is a huge fan of the slime, it's the best out there, so much so we are from the UK and order it in.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

This company is so responsive

This company is so responsive! Always very helpful and willing to fix the very rare mistakes that happen. I order slime pretty often and have for the last couple of years. They have only made an error twice and they have sent me replacements quickly. They are great and the SLIME IS AMAZING.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

We Love PeachyBbies

Discovered PeachyBbies from my granddaughter, who has taught me all about slime! Have made several purchases and we look forward to the weekly fresh drops of new slime. We have been extremely happy with each purchase, loving the texture, scents and fun add-ins! Shipping is fast, and packaging great. So I was surprised on last order, my email tracking didn’t update for a couple days. I contacted PeachBbies and Dee responded immediately, with an update on shipping. The slimes were delivered the next day, and Dee even followed up with me to insure receipt. I really appreciated the thoughtfulness and quick assistance. We love PeachyBbies!

5 April 2025
Unprompted review
Rated 5 out of 5 stars

My daughter loves Peachybbies slime!

My daughter loves Peachybbies slime! The only brand she asks for over and over. I had a question for customer service and their response was so quick and friendly. I am a repeat customer and will continue to be!:)

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! They are fast to respond and solve any issue. Very friendly and personable. Peachybbies slime is like no other. Top quality slime that doesn’t make a mess and is super satisfying to play with!

4 April 2025
Unprompted review
Rated 4 out of 5 stars

Container was cracked and was missing a few charms

I know this is a little late but I hope this helps. I ordered two slimes Pearl diver and a jelly cube slime Pearl diver came without a few charms but still was really amazing but....the jelly cube slime The container was slightly cracked and the top of the jelly cube so I'm had sort of started to dry up. I loved these slime so much I just had to do a little fixing on a jelly cube slime. I would say I'm a slime expert. I really don't see anything wrong with the shop I understand things happen and it truly isn't their fault it is the shipping companies fault. But these slimes lasted quite a while I just had to take very well care of them I just recently had to throw them away.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company. Great product.

I've ordered lots of times from this company and never had an issue. Shipping is fast and the product is always great. When I had a question about a product they got back to me quickly with an answer.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Took 4 packages to get my order right

they had to send me 4 packages because they kept messing it up.
First order was lost and if I hadn't reached out after 10 days of it being "sent to shipping partner" they wouldn't have noticed. I reached out and they resent them after informing me it had been lost from their warehouse to the shipper.
Second package sent came with everything except the charms of one slime. I did reach out and they sent the charms.
Third package came with the charms but not all of them. They only sent the big charms not the minis included.
fourth package is set to arrive today.

They did give me extra activators, although I had originally gotten activators in my initial order. So that was nice of them.

This order was for my daughter's bday. I legit ordered a month in advance to make sure everything was perfect and it took almost the whole month for everything to be resolved. Super stressful.

For the price, I would expect my experience to be better. I for sure will not recommend or shop here again. It shouldnt take me reaching out and you guys sending me multiple packages for my order to be correct. I understand the first one but the last three I can't.

I will give a shout out to Ted and Michael. they were amazing at replying back when I emailed in my concerns. thanks guys!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none. This company has good morals, and actually cares about customer retention and the experience there customers have. They understand that without customer theres no peachybbies. This is a rare thing to see in the world now. 10 star company with the absolute best customer service out there. Were talking ritz carlton of customer service. I had a minor issue, in less than 24 hours on a sunday they got in touch and made my situation 100% right no questions asked. Gooo Peachybbies!!!!

29 March 2025
Unprompted review

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