PDU Online Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was ordering a product that was slightly outside my comfort zone. The pre-sales support was excellent. Product was delivered on time to spec. In addition, their after-sale service if anything, e... See more

Rated 5 out of 5 stars

This was an easy purchase as the website was easy to navigate and clear. It is clean and not cluttered and well informative. The unit in question is well made and top quality coming from a briti... See more

Rated 5 out of 5 stars

Chris was helpful because I was having trouble finding the right item on your website. It's a customizable item and I have the part number/price I need, but I wasn't able to search for that on your si... See more

Company replied

Rated 5 out of 5 stars

Customer service was great. I was quick to get a quote back and have any questions answered. PDU arrived a lot faster than expected, especially as it was a custom order. The PDU looks great and seems... See more

Company details

  1. Battery Store

Information provided by various external sources

PDU Online is a British manufacturer of over 40 years experience in the design and supply of quality electrical installation products. When buying with us you are dealing direct with the manufacturer so we can provide solutions to meet particular needs, make changes if necessary and in the event that the delivered item does not meet expectations totally, to be able to discuss and rectify the situation quickly helps ensure a returning customer which surely all businesses seek.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

4 gang pdu for 10inch server rack

This was an easy purchase as the website was easy to navigate and clear.
It is clean and not cluttered and well informative.
The unit in question is well made and top quality coming from a british company.
I will be purchasing another unit from them in due course.
I highly recommend this company.

18 September 2024
Rated 5 out of 5 stars

Great pre and post sales service

I was ordering a product that was slightly outside my comfort zone. The pre-sales support was excellent.
Product was delivered on time to spec.
In addition, their after-sale service if anything, exceeded my expectations.
I had some administrative issues at my end and needed to ask for additional info - I was a border line pain - perfect response every time.
Big thanks to Nick & yes I would purchase again.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Order 13394....

Bought a 6 way UK Plug PDU with Surge protection and neon switch. + a 4 way C13 PDU with 2 way UK Plug. The items arrived quick (ordered friday 10 June) arrived 14/6/2022. The items are of high build quality and are built to UK safety standards. My only gripe is the 6 Way 10 Inch Combination Unit 2x UK#s power lead comes off the back instead of the side. Which may be problematic if you're NOT mounting it to a rack. Its not quite designed for wall mounting. Although if you flip the mounting brackets backwards it can be done. ;-) You're welcome.

From start to finish it's been a joy.

I was quite dubious about the company at first, as i was unable to find anything on companies house, their registered address is virtual and the telephone just rings out and the email address sales[at]pduonline.co.uk partially fails... seems Clive Merrill is Cc'd into the email but no longer exists. In my opinion they're good but might be a problem if there's an issue with a product. so order at your own risk. They also don't display their VAT numbers on the website, but they charge me for VAT. which is illegal. Either way. those are all minor negatives.

The products work and that's what matters.

This is their first review in almost 2 years.. they are legit tho. honest.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Product looks to be very well made and…

Product looks to be very well made and although I have not started using them yet, I am very confident. I have found their communication excellent and very easy to make a decision on the correct option to purchase.
If I was to find fault, that would be there is area for improvement with their ship time although it is not excessive and does not warrant a star reduction. I have plans to do a significant amount of additional business with this company.

14 October 2020
PDU Online logo

Reply from PDU Online

Thank you for the 5 Star review, we're glad you like the product and service.
We hope to assist you again soon.

Rated 5 out of 5 stars

Very happy customer

Customer service was great. I was quick to get a quote back and have any questions answered. PDU arrived a lot faster than expected, especially as it was a custom order. The PDU looks great and seems solid, exactly what I was after. Will certainly be a returning customer for any PDU's in the future.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I made an enquiry on wed about delivery for Fri, the sales team confirm this was doable. Placed the order and the goods arrive Friday morning. Couldn't ask for a better service

8 June 2020
Unprompted review
PDU Online logo

Reply from PDU Online

Thanks for the 5 stars and great feedback!

Rated 5 out of 5 stars

Great Products

Great products, great price, fast delivery

21 October 2019
Unprompted review
PDU Online logo

Reply from PDU Online

Dear Helen,

Thank you for the review, we're thrilled that you're happy with our products and services. We'll be happy to assist you on any further requirements you have in the future.

Rated 5 out of 5 stars

Friendly

Friendly, prompt service. Delivered a custom PDU within 3 hours.
Highly recommended!

14 June 2019
Unprompted review
PDU Online logo

Reply from PDU Online

Thank you for the kind review Mike. 3 Hours is definitely a new record of ours. Look forward to doing more business with you in the future.

Rated 5 out of 5 stars

Professional and quick turnround

Professional and quick turnround
1st time I have used PDU online as it's an addition to our range, we needed to match a unit on an existing site and they managed it in 2 days. Very impressed

13 June 2019
Unprompted review
Rated 5 out of 5 stars

Custom Connector order.

Custom Connector order.
There was some minor confusion with a custom on-line order.
It was quickly resolved and product dispatched quickly and efficiently
Very happy with the service received

4 March 2019
Unprompted review
PDU Online logo

Reply from PDU Online

Thank you for the 5-star review. Very glad we could get the order sorted and your units out to you in record time.

Rated 5 out of 5 stars

Chris was helpful because I was having…

Chris was helpful because I was having trouble finding the right item on your website. It's a customizable item and I have the part number/price I need, but I wasn't able to search for that on your site, or build out the item after searching based on description.

19 December 2018
Unprompted review
PDU Online logo

Reply from PDU Online

Thank you for the 5-Star review, we really appreciate it! Hopefully we can work together again in the future.

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