The service works perfectly, you can buy for every single purchase. The only issue is the annoying semi-hidden subscription that they try to sell you in payment process. However, the support team wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is a fantastic service that does what it says it's going to, and does it well. Sometimes it can be tricky to find the exact thing you are trying to do so a better menu system would get five stars.... See more
I received excellent service from Lisa this morning. It is not so much that the refund request was approved, it was the customer service that really makes this company stand out above the rest. What... See more
PDF Paw provided an excellent and very easy to use simple process for changing files required for a Visa application. There was then a minor issue with an invoice which was resolved very quickly and e... See more
4.1
Great
731 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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quick response
21 September 2026
Unprompted review
Great Customer Service!
Lisa was super helpful so quick to respond to my email. She helped get me a refund and cancel my subscription when I was having difficulty. Overall great customer service!
21 September 2026
Unprompted review
good service
21 September 2026
Unprompted review
Quick refund support
Asked for a refund and the support was immediate. Lisa was particularly kind with her responses and always quick to respond. Getting the refund was a pretty smooth process because of how great the communication was.
7 September 2026
Unprompted review
Best experience with transcription
16 September 2026
Unprompted review
Easy to use.
I used PDFpaw to reduce the size of a passport photo for a visa application. The website was easy to use and I would recommend it.
16 September 2026
Unprompted review
seems to work well so far
18 September 2026
Unprompted review
Lisa handled my request quickly
Lisa handled my request quickly, in a solution-oriented manner, and brought it to a successful conclusion. Absolutely exemplary. A great e-commerce experience—keep up the good work.
15 September 2026
Unprompted review
PERCECT
PERCECT: after Pay getting excel of a sealed montly bank statement to work on !
18 September 2026
Unprompted review
I’m still expecting the refund they…
I’m still expecting the refund they offered but the response was quick and they helped
17 September 2026
Unprompted review
This was an emergency in terms of work.
This was an emergency in terms of work.
I would normally have to rely on our editor who was unavailable so using Paw was a life saver- plus being super easy to use and incredibly reasonable
16 September 2026
Unprompted review
Do not use these people they are frauds
I used the company to change a document type, and paid at the time for this single activity, a few weeks later I checked my credit card statement and they had taken a signficant subscription which I had not authorised. I contacted them and was told they would refund it but they didtn despite repeated requested to Lisa the customer service person. They are frauds do not use them
16 July 2026
Unprompted review
Lisa was great and very prompt with the…
Lisa was great and very prompt with the problem about the subscription refund
14 September 2026
Unprompted review
Quick refund
My problem was solved very quickly and I am surprised positively regarding the attitude of how pdfpaw treat clients and solve their problems.
14 September 2026
Unprompted review
Excellent customer service
Excellent customer service! ⭐️⭐️⭐️⭐️⭐️
The support team was incredibly kind, helpful, and quick to respond. Communication was great, and my request was handled and resolved very quickly. I’m very happy with the experience and really appreciate their professionalism and support. Highly recommended!
14 September 2026
Unprompted review
Misleading
Misleading! One time purchase turned into subscription. Be careful!
14 September 2026
Unprompted review
Subscription charged by mistake
PdfPaw has deducted a subscription by mistake, I have sent one E-Mail, got a reply within 30minutes and will get the refund withing 3 to 5 business days.
14 September 2026
Unprompted review
Simple to use and results met…
Simple to use and results met expectations
Just one file was too large - 1,136,376 and still unable to compress
Otherwise all was great
13 September 2026
Unprompted review
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