Candy PDF offers such a wide range of features that I’m genuinely impressed. You can merge PDFs beautifully and convert files with ease — and it all works much faster than with most online services.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was initially apprehensive about its use but after a little use I could use it steadily for both converting to pdf and vice versa, from my Microsoft applications which I generally use. After using... See more
Company replied
I purchased a desktop version of the program about a month ago. It's a great alternative to Adobe and the price was low. The customer service is amazing with same day and sometimes next day fast respo... See more
Company replied
PDF Candy is a versatile and user-friendly PDF editor that offers an impressive suite of tools for both casual and professional users. The Tech support team are great thanks for all your help installi... See more
Company replied
Company details
Written by the company
Edit PDF files with PDF Candy - a free online PDF editor. Convert PDF to Word, PDF to JPG, merge PDF, split PDF, compress PDF, etc.
Contact info
Cyprus
- pdfcandy.com
3.8
Great
184 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing program AND customer service!
Amazing program AND customer service!
Purchased the Pro version back in 2019 and I've loved it since. Their customer service is 5 Stars, very quick responses and fixes.
3 December 2021
Unprompted review
Excellent But there is a little…
Excellent But there is a little problem, when converting files from Word files. in Thai language to PDF file, the picture is missing some But overall I like it very much. Please continue to develop thank you very much team
29 October 2021
Unprompted review
Swiss Army Knife for PDF documents
I'm a corporate trainer and I need to produce training materials for my students by splitting and combining various PDF documents containing reference materials, class exercises, and copies of my presentations.
PDF Candy offers a variety of tools that allow me to construct exactly what I want for my students. It can extract ranges of pages from another PDF, combine extracted pages together, trim off unwanted text from the edges of PDF documents, and does it all quickly and effortlessly.
The interface to PDF Candy is somewhat eccentric but very easy to follow and very user-friendly.
There are many other features within this product that I have not yet explored but for my needs, it's just right.
26 August 2021
Unprompted review
Online Customer Service
I send a request to have my pdf candy license code deactivated because I was moving to a new computer. I got the typical email saying to allow 2 business days to get a response. Well, it only took 15 minutes to have my issue resolved. Loved the quick resolution.
20 May 2021
Unprompted review
Reply from PDF Candy
Hello Luc,
Thank you so much for your kind review!
We’re delighted to hear you were pleased with our prompt action and service. Your satisfaction is very important to us, and we’re always here if you need any further assistance.
Thanks again for choosing PDF Candy!
I haven't had any problems with this…
I haven't had any problems with this software. It's very fast and does what it says. The compression utility could do with a lower compression ratio and I have suggested this. Very quick response to queries.
15 April 2021
Unprompted review
Does not work, pdf candy does not respond
I need a user-friendly product. After paying $99 for the pro version and activating the pro version, the app still wanted me to upgrade to the pro version. I uninstalled the program to reinstall to see if that would fix the issue. Now the key does not work. I went to the key support section, and then the captcha doesn't work. No phone support. It also looks like not all functions are on the desktop version, and I am NOT going to upload my documents to the web. I want a full refund. They do not respond to their Facebook page or on PayPal. Another Facebook post is complaining of the same issue. The money I spent is going to someplace in the Netherlands. I want a full refund and will continue posting this review in other places. Don't purchase their product.
28 February 2021
Unprompted review
Reply from PDF Candy
Hello Jonathan,
Full refund for your order was approved.
Great website!
Quick and easy JPG to PDF website that's completely free. Helped me a lot when doing online schooling due to Covid.
20 July 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.