First time buyers in the UK. PCS legal were assigned to us as we were unsure of a solicitor to use. I found Adam to be friendly, efficient and responsive to my requests. At times it was hard to get ho... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Here at PCS Legal we are committed to ensuring all clients receive the highest possible standard of advice and service.
Buying and selling property is one of the biggest and most stressful things you can do and we therefore aim to take the stress and inconvenience away from you, making your property our priority.
Our staff are dedicated and highly trained in dealing with all aspects of your proposed transaction whatever the circumstances may be. Our welcoming, cooperative and fully qualified staff are always on hand to answer any questions you may have regarding your transaction.
We provide a fast and efficient service with a free, no obligation quotation at your request.
We have offices based in Basildon, Ongar, Wickford, Rayleigh, London and Harlow. Get An Estimate Contact Us Make A Will
Written by the company

5 The Capricorn Centre, Cranes Farm Road, Basildon, SS14 3JA, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a great experience with our remortgage from start to finish. The whole process was handled professionally, with excellent communication throughout, and everything was explained clearly. The whole transaction felt straightforward and stress-free.
We really appreciated how efficient the team were and we’d happily recommend them to anyone looking for a reliable solicitor and will certainly be using them again for any future transactions! Thanks to Team Alpha for their amazing service.

Reply from PCS LEGAL
We had a fantastic experience with PCS Legal, especially Team Alpha, who were incredibly helpful throughout the entire mortgage process. They kept us informed every step of the way, answered all our questions promptly, and made what could have been a stressful experience feel straightforward and well managed.
Their professionalism, efficiency, and friendly approach really stood out, and we always felt like we were in safe hands. We couldn’t recommend PCS Legal and Team Alpha highly enough.

Reply from PCS LEGAL
We have had a great experience with the Aqua Team at PCS Legal. They acted for us in respect of our sale and purchase and we couldn't have asked for more. Communication was good, having property and conveyancing experience myself certainly helped to keep things moving along. Thank you to all.

Reply from PCS LEGAL
We recently sold our house and had an excellent experience with the whole team. Lauren, Zahra, and Veronica were outstanding throughout the entire process. They were professional, responsive, and always kept us informed at every stage.
Selling a property can be stressful, but their communication, attention to detail, and dedication made everything run as smoothly as possible. They were always available to answer questions and went above and beyond to ensure the sale progressed efficiently.
A special thank you to Lauren, Zahra, and Veronica for their hard work, support, and friendly approach. Their expertise and commitment gave us confidence from start to finish. We would highly recommend their services to anyone looking to sell their home.

Reply from PCS LEGAL
Myself and my brother used PCS Legal for over a year. Liam Ridyard oversaw the sale of my brothers lease hold flat with a complicated divorce settlement attached to it. And then the sale of my own lease hold flat. I honestly couldn’t rate Liam high enough. He was competitively priced, and extremely quick to respond. He was calm and put me at easy dealing with a difficult process. Even the estate agent commented on how great he was. I will most definitely be using him again!

Reply from PCS LEGAL
⭐ 1 Star - AVOID PCS LEGAL!! 🚫🚫🚫🚫🚫
Came to PCS Legal (London Practice) on an estate agent referral. My account was handled by Craig Stevenson, Luke Barton and Yasmin Fugurally.
The experience was genuinely poor.
Rather than translating my reply into properly framed legal correspondence designed to protect my position, this team was copying and pasting my own words directly back to the opposing solicitor!!
❌ No legal rephrasing. No protective language. No advocacy.
Simply a relay service 😤
This isn't speculation as Yasmin admitted it on the phone not once, but twice! 📞😶
Then came confirmation I didn't need but got anyway...
The opposing solicitor and estate agent forwarded what PCS Legal had sent them. Exact wording. Word for word. An identical copy of what I had written myself 🤦🤦🤦
And the part that really says it all I had already explicitly told them not to copy and paste. They did it regardless... 🙄
When I tried to raise a formal complaint and asked to escalate to Senior Partners Stuart Forsdike and Kate Forsdike, I was told my complaint had to be directed to Craig Stevenson... 🤔😤
The same Craig Stevenson my complaint is about.
I made it clear that this was wholly inappropriate as you cannot direct a client to raise their complaint with one of the people named in it. The firm's response was that it isn't their policy to allow complaints to progress beyond your case handler. 🤯
That tells you everything you need to know about how seriously they take client concerns.
A conveyancer's job is to act in your interest. To use their expertise to frame your position, not to bounce your own words across the table untouched. What PCS Legal delivered was closer to a basic email forwarding service and a poor one given they ignored a direct instruction 😡
I will be taking this to the Legal Ombudsman and the Council for Licensed Conveyancers 📋⚖️
Had I known this was how they operated both in handling transactions and in handling complaints, I would have gone elsewhere without hesitation. I strongly suggest you do the same 👇
⚠️ Not recommended.
🚫 Do not instruct.
👎 Save yourself the frustration and find a firm that will actually act for you and protect your position.

Reply from PCS LEGAL
My brothers and I recently used PCS when selling our parents' house, and our experience was excellent from start to finish. Liam Ridyard, our conveyancer, kept us informed throughout the process and was incredibly responsive whenever we had any queries (of which we had many!). We honestly can't recommend Liam and the team highly enough. Thank you!

Reply from PCS LEGAL
We used PCS for the sale of my late father and mother's home.. We had an excellent experience with the knowledge and professionalism of team from start to finish and a special mention for Liam Ridyard for making the whole process straightforward and stress free.
Thankyou
Stewart

Reply from PCS LEGAL
I have recently completed on a house with PCS and it was an incredibly smooth process from start to finish being wrapped up in 12 weeks from offer being accepted. Communication was excellent throughout, even if an update could not be provided due to third party feedback and everything was dealt with in a timely manner. Would highly recommend PCS & Tom Marler my conveyancer throughout the process.

Reply from PCS LEGAL
We used PCS legal for the sale and purchase when we moved house. They were competitively priced and the service was excellent from the point of instruction. We had Amy Steff as our Conveyancer and she was so helpful and quick to provide updates and respond to us whenever we needed anything. It really helped to take some of the stress out of the moving process. We would definitely recommend PCS Legal.

Reply from PCS LEGAL
The Opal team at PCS Legal were so helpful and efficient. They assisted with the sale and purchase of our properties and answered our queries in a timely manner. Sonia Fransener was amazing from start to finish, reassuring me and keeping me calm when I really needed it.

Reply from PCS LEGAL
I cannot recommend Ruzin and the team highly enough for helping me to get an extremely awkward property transaction over the line. Really appreciated the attention to detail and swift responses at every stage.

Reply from PCS LEGAL
We had a really positive experience using PCS legal as our solicitors for buying our first flat. Our case handler Caroline was great and when it turned out that the seller had a short deadline to complete, Caroline helped us get everything sorted quickly and we managed to complete on time!:) anytime I spoke to anyone else on the team (either calling reception or the other people helping with our case thwy we’re always very helpful and nice too!

Reply from PCS LEGAL
We used PCS legal for our house sale and Liam handled our case. He was always easy to get hold of, responsive to emails and helped our sale go through without a hitch. I would recommend them for a house sale.

Reply from PCS LEGAL
Quite an experience and thorough documentations of my conveyance to ensure your property purchase is legal and right procedure. If you want the your property purchase to be well legally bounded and lawful with rest of mind in the future, then go to PCS Legals. The staff are polite, listening, explicit and supportive. They are accurate in the date of their transactions, no disappointment and ensure you get the right rate and lowest solicitor charge. My experience being first time buyer, though new, but quite a journey that PCS Legal was able to go through with me and I thank them a lot for the success of exchange of contract on the date they said it will be completed.

Reply from PCS LEGAL
This was our first house purchase and it went very well!

Reply from PCS LEGAL
PCS legal made a very stressful situation into a smooth, hassle free and ultimately, speedy house move. I highly recommend them for your conveyancing needs.

Reply from PCS LEGAL
Poor service from start to finish. Would not recommend to anyone as caused so much stress. Constantly chasing for updates and poor communication. Everything that needed to be done was done after we had to contact them to get things moving along. DO NOT USE PCS LEGAL!

Reply from PCS LEGAL
I had a very positive experience working with PCS Legal. The team was professional, responsive, and kept me informed throughout the process.
A special thanks to Megan, who was always courteous, approachable, and quick to respond to any questions or updates.
The communication was clear from start to finish, and I always felt that my matter was being handled with care and professionalism.
I would happily recommend PCS Legal to anyone looking for a reliable and efficient conveyancing team.

Reply from PCS LEGAL
Leah Snowden is a one of a kind conveyancer who does genuinely care about getting you to the finish line. By no means was the property I bought an easy transaction and after a long time of going back and forward and waiting for the other side to respond we got there in the end. Not only am I a first time buyer but an estate agent who deals with conveyancers day in and day out and you will not come across a more proactive solicitor than Leah. Hand on heart cannot thank her enough - PCS Legal are extremely lucky to have her.

Reply from PCS LEGAL
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.