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Pcmasters Shop Reviews 

530
•
TrustScore 4 out of 5

3.9

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers had a great experience with this company. Customers frequently praise the customer service for being phenomenal, knowledgeable, and quick to resolve issues, often with a human touch even during off-hours. Many people appreciate the prompt and courteous help received, especially for activation or installation problems. Reviewers also noted that products were received as promised and worked as advertised, with some using software successfully for years. However, some customers also noted issues with product keys, specifically receiving license numbers that were already in use or invalid upon activation. This required additional steps, such as contacting support or Microsoft, to resolve the problem.

What people talk about most

Product

People report ambiguous experiences with product, with some customers stating the product was as advertised... See more

Customer service

Reviewers mention positive feedback about customer service, with many appreciating the great support... See more

User experience

Users describe ambiguous interactions with the user experience, with some finding it easy to get products.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received product as promised. However, activation via the internet did not work and had to call the Microsoft help to get it activated. But once I did that everything was OK.

Rated 5 out of 5 stars

I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and work... See more

Rated 5 out of 5 stars

I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my... See more

Rated 5 out of 5 stars

I had an initial problem with using a Windows 10 Pro Key. I was given written instructions and the problem was solved. Will buy from PcMasters Shop again.

Company details

  1. Software Company

Written by the company

We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.

Contact info

3.9

Great

TrustScore 4 out of 5

530 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(530)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

First time shock and awe!!!!!!!

There is not much more that I can say but keep up the fantastic work that you are doing. Excellent pricing, easy payment methods and lightning quick delivery without ANY buffalo crap that a lot of places always try to pile up on a person. I will be back when my needs require me to without hesitation and I will be more than honored to spread your name around as one highly satisfied customer.

8 April 2025
Rated 5 out of 5 stars

I was having a problem with a passkey…

I was having a problem with a passkey that I purchased and called your customer service dept to get it resolved. Excellent service that took about 5 minutes of entering a few codes and everything was successful. I am very happy with your service! Thank you.

2 March 2025

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