Payzing Merchant Services Reviews 28

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Swapped from another supplier to minimise costs a couple of months ago. Machines came out to me ready to use. Modern, very easy to use and fully mobile so can be used offsite. A detailed summary of re... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Payzing for our card readers, and the service has been absolutely exceptional! From start to finish, the team made the entire process smooth and hassle-free. The card readers are reli... See more

Rated 5 out of 5 stars

Been using Payzing for over a year and have found it to be very good. Machine is fast and easy to use and we now use pay by link and our virtual terminal a lot for phone orders which is really helpfu... See more

Rated 1 out of 5 stars

Do not answer their phones and super slow at replying to emails it's like there is no one there! Machine was basic but customer service is shocking!

Company replied

Company details

  1. Card Processing Service

Written by the company

Payzing provide merchant services to businesses across the the UK and The EU. From Virtual Terminals to Full Till Systems, from single sites to huge multi site chains, we can help.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

5 star service!

We’ve been using Payzing for our card readers, and the service has been absolutely exceptional! From start to finish, the team made the entire process smooth and hassle-free. The card readers are reliable, easy to use, and integrate seamlessly with our payment systems. What really stands out is their customer service—whenever we've had questions, they've been quick to respond and incredibly helpful. Payzing truly understands the needs of businesses like ours and goes above and beyond to ensure everything runs perfectly. Highly recommended for anyone looking for a trusted and professional card reader supplier!

21 September 2024
Unprompted review
Rated 5 out of 5 stars

Swapped from another supplier to…

Swapped from another supplier to minimise costs a couple of months ago. Machines came out to me ready to use. Modern, very easy to use and fully mobile so can be used offsite. A detailed summary of receipts and card charges are emailed to me every day which is useful. We highly recommend this company for your card machines.

16 September 2024
Unprompted review
Payzing Merchant Services logo

Reply from Payzing Merchant Services

Thank you for your great feedback, we are glad you are happy with our service.
Team Payzing,

Rated 5 out of 5 stars

Been using Payzing for over a year and…

Been using Payzing for over a year and have found it to be very good. Machine is fast and easy to use and we now use pay by link and our virtual terminal a lot for phone orders which is really helpful. I am happy to recommend Payzing to anyone, great service.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Blocked when questioning their prices

Blocked when questioning their prices.

This is a good way to do business.

Utter trash company

8 July 2024
Unprompted review
Payzing Merchant Services logo

Reply from Payzing Merchant Services

Our Social Media staff will not tolerate rude or abusive comments and will remove and block anyone making such comments.

Rated 5 out of 5 stars

Bills bait and tackle

Ever since we’ve changed to payzing it has reduced my costs considerably any issues I’ve had have been dealt with quickly and efficiently and I would highly recommend payzing

29 September 2023
Unprompted review
Rated 5 out of 5 stars

You don’t have to stick with the big companies!

After years of creeping costs from one of the major players, we knew that we had to change our card processing provider and update our archaic terminal. Having been recommended by a friend to Payzing, we got in touch and were guided through the process of changing over. I found Payzing easy to communicate with and the two small issues I had were sorted quickly and professionally. The new terminal works out much cheaper to rent and is much more modern, with some useful functions (and mobile!). Best of all is the money now being saved on our card processing transaction charges, which are coming in about two thirds cheaper. Very happy to recommend Payzing from a very happy new customer!

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Customer service

Do not answer their phones and super slow at replying to emails it's like there is no one there!
Machine was basic but customer service is shocking!

7 July 2023
Unprompted review
Payzing Merchant Services logo

Reply from Payzing Merchant Services

Hi Claire, Im really sorry you feel our customer service is so bad, especially after we agreed to take the terminal back many months after you purchased it as you were not using it. We always try to do our very best for our customers, going above and beyond and we are quite upset our act of kindness has resulted in our first bad review. The number you called that wasn't answered is our whatsapp number, this is only for messages not calls unfortunately. We ask that customers call our phone number to speak to us and use our whatsapp number only for whatsapp's. Having looked through all of our email communications(18 emails from you) , every single email you sent us, except the last one, was replied to either same day or next day, the last one wasnt replied to as we called you. I notice that on several occasions you sent us "??" emails within a short period after the initial email, this does not speed anything up, our emails are dealt with in order they are logged and we aim to reply the same or next working day, a target we achieve in virtually every instance. Once again I apologise we didn't meet your expectations.

Rated 5 out of 5 stars

Amazing service

Amazing service, staff knowledgeable on product/card machine, easy transition from previous card machine provider and works quickly in fast paced environment.(street food trader).Highly recommend.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

good company and communications

good company and communications, easy to use, nice little machine. Definitely worth the change merchant service. Providers have had all their own way up until now. This is a breath of fresh air.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond customer service

From start to finish I was kept up to date with the process, when I was first using the terminal Payzing could not have been more helpful.
They made the process seamless and simple.
Thank you

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Chez Teteh LTD

Chez Teteh LTD
This machine is a very fast payment machine. So I have no problem since I started using it last November.

5 January 2023
Unprompted review

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