Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service... See more
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Company details
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CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.
Contact info
100 Avebury Boulevard, MK9 1FH, Milton Keynes, United Kingdom
- 03337720090
- hello@createpay.com
- createpay.com
Replied to 75% of negative reviews
Typically replies within 1 week
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CreatePay & Callum Maher - Excellent service!
Callum Maher recently installed our new CreatePay/WorldPay machine in our florist in Carlow.
He showed us the savings before signing up and having received a bill since switching, we’re saving 34%.
Callum was extremely professional, helpful and made the change very easy for us. I’d highly recommend both Callum & his company, CreatePay to any small business like us looking to save money & get an account manager that actually cares.
Top service 👍🏼
I’ve been using CreatePay now for a good while, my rep Daniel Walley has been great help and always there with a fast response when needed. The service has been absolutely faultless which is a big change from my previous provider
Fab experience from Dan!
Had a brilliant experience with CreatePay made so easy & simple with the help of Dan Walley who made the change so easy and simple for us. Fab communication and would highly recommend Dan to other businesses!
We came to world pay with the help of…
We came to world pay with the help of Dan Walley, he has been such a help during the past time year, always on hand if I have any problems & ready to help solve any issues, thanks Dan, would recommend 😊
Excellent service and support!
Matthew Wickham from Worldpay has provided us with great service and been so helpful to take away the stress of any problems which is very reassuring.
Thank you for your ongoing service from the Wymondham Antique Centre.
THEY DO NOT RESPOND TO CALL
THEY DO NOT RESPOND TO CALL, TEXT OR EMAILS. HAD TO CHANGE TO A COMPANY THAT HAD A GOOD CUSTOMER SERVICE AND WANTED MY BUSINESS !!!!
Simon from worldpay was excellent
Simon from worldpay was excellent. Went through all the prices and savings that I would make. He sorted everything out and is always on hand to answer any questions or advice that’s needed.
MR PARKER FROM CREATE PAY KNOWS HIS STUFF!
Mr Parker from create pay was incredibly informative and very helpful!
There was nothing he did not know, and the rates he was able to secure for me were very very very competitive, I had been with another company for many years but the contract was coming up for renewal and with what he was able to offer I could not say no and had to jump ship and I'm very glad I did.
Nothing but positive from quoting to signing up and using their service.
Thank you again, Mr. Parker, very grateful customer here!Thank you again, Mr. Parker, very grateful customer here!
Easy transition with the help of Dan walley
Dan walley dealt with my account it was a really smooth change over I literally had to do nothing , Dan took care of everything and reassured me through the whole process, so thank you for that that Dan
What great service from Alex Shields…
What great service from Alex Shields installing our terminals and sorting out the paperwork. Alex made the whole transaction seamless, an experience that I have never encountered from other well known credit card companies!
Excellent
Mr Parker was extremely helpful and tailored the package to our needs. Communication was excellent throughout. Highly recommend.
change over
change over on the 28/2/2026
mr parker sorted all the change over and the website
no problem 5 star all the way
Great service from Dan after leasing 3…
Great service from Dan after leasing 3 card machines. Will definitely use again.
Company name Hairworld Matthew Wickham…
Company name Hairworld Matthew Wickham was excellent from that from the start explained everything in detail was very professional and helped us every step of the way he even helped or you made a special journey to do the installation of the car machine. Can’t recommend Matthew enough and the company, thank you.
Brilliant service
Brilliant service and customer service from Dan Walley
Highly recommend
CAD Correction and Detail
Fantastic after service
Very grateful to Matthew Wickham for his help in filling out my compliance forms again. He is very reliable and helpful, happy to recommend him to anyone (and have done)
Thanks again
Adam Grint Ltd t/a The Barber's Lounge
Excellent
Excellent service any problems I’ll sort it out. Doesn’t matter what time day it is.
Daniel Walley
Daniel Walley is so helpful. He is always there at the end of the phone and sorts out any issues straight away.
I switched
I switched from DNA to Create Pay. The rep Linda was very informative and helpful. We are going to be making a great saving compared to what we were paying before.
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