I am an IT person, not a finance person I had a bewildering question about why I seemed to be paying tax on reimbursed expenses Jordan was absolutely amazing. He diligently and comprehensivel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The service is always outstanding with Paystream. Always clear and nothing is ever too much trouble. I decided to write this review because Josh was just brilliant on guiding me through my options and... See more
Company replied
Tom Haycock has generally been my POC within Paystream and has always been very good at explaining what I need to do within my limited company. I have always been PAYE so the last 18 months have bee... See more
Company replied
Paystream are the best. I have been dealing with their company accountancy area. The website is super. I have clear view of my taxes. They contact me almost instantly that I ring about a question. The... See more
Company replied
Company details
About PayStream
Written by the company
We’re a leading umbrella company and provider of accountancy, tax, candidate screening and international payroll services services to both contractors and recruitment agencies. From the moment you sign up, you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions from a company that's run by qualified accountants.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
PayStream
Written by the company
- Voted the UK's Best Umbrella Company & Contractor Accountant
- PayStream have been named both the UK's Best Umbrella Company & Contractor Accountant by an independent panel of judges at The Contracting Awards. Our aim, as a business, is to be the best provider of accountancy and payroll services in our market and these awards are proof that we are well on the way to achieving our goal.
Contact info
Mansion House, Manchester Road, WA14 4RW, Altrincham, United Kingdom
- 0161 929 6000
- info@paystream.co.uk
- paystream.co.uk
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience with PayStream…
I had a great experience with PayStream (YourPSC). They handled my Ltd company accounts efficiently and kept me informed throughout the entire process. The team was responsive, professional, and made everything straightforward and stress-free. I would definitely recommend their services to anyone looking for reliable support with their company accounts.
10 March 2026
Unprompted review
Reply from PayStream
Thank you for the kind review Deepak, we really appreciate the kind words, it's great to hear that the team has been so professional and responsive.
- The PayStream Team.
Excellent Service Throughout My Contract
I was with PayStream for over 30 months, and my experience with them has been consistently excellent. They’ve always been very responsive to any queries I raised, and payments were made on time without fail. I also appreciated how they kept me informed throughout every step of the process, which gave me real peace of mind.
The support team is friendly, professional, and genuinely helpful—something that makes a big difference when contracting. Overall, I highly recommend PayStream to anyone looking for a reliable and supportive umbrella company.
10 March 2026
Reply from PayStream
Thanks Kashif, it's great to hear how friendly and helpful the team has been and really appreciate your recommendation to other contractors.
- The PayStream Team.
Callum Blackburn, very professional.
Callum Blackburn is a credit to your company. His professionalism and attention to detail are exemplary. Others could learn a lot from Callum.
2 March 2026
Unprompted review
Reply from PayStream
Thanks for the excellent review Richard, we really appreciate the kind words and will be sure to pass them on to the rest of the team.
- The PayStream Team.
Fabulous, friendly, professional
Fabulous, friendly, professional, explained everything clearly and at my pace, excellent seervice, would recommend, thank you!
9 March 2026
Unprompted review
Reply from PayStream
We are so happy to hear how friendly and professional the team has been. Thank you for recommending us to other contractors Patricia.
- The PayStream Team.
Reply from PayStream
Thank you Graham, we are so happy to hear that your experience has been so clear and easy.
- The PayStream Team.
Contracting Journey
I have been contracting since 2024, and before that I was a permanent employee. PayStream has been extremely helpful throughout this contracting journey, and I would recommend that anyone starting out gives them a call. They have supported me with everything from an accounting and tax perspective, which has given me much more time to focus on my business. Tom, Callum, Ayla and Mohammad are a team of superstars.
6 March 2026
Unprompted review
Reply from PayStream
Thank you Sergio, we are so happy to hear how excellent your experience has been and really appreciate the 5 star review for our accountancy services.
- The PayStream Team.
Very easy on boarding process with…
Very easy on boarding process with extremely helpful team to assist with telephone queries.
4 March 2026
Reply from PayStream
Thank you Nicholas, we really appreciate your excellent review for our umbrella company onboarding, we will be sure to pass on your kind words to the rest of the team.
- The PayStream Team.
Paystream account manager
Tom Haycock has generally been my POC within Paystream and has always been very good at explaining what I need to do within my limited company. I have always been PAYE so the last 18 months have been a challenge.
Toms patience and skill at bringing things down to a simpler manageable way has been outstanding.
I have no hesitation in giving Tom 5 stars.
6 March 2026
Unprompted review
Reply from PayStream
Thank you David, we really appreciate the kind words and will be sure to pass them on to the rest of the team.
- The PayStream Team.
Jordan did a great job answering my questions on tax
Jordan did a great job answering my questions on tax, he was very friendly and helpful.
6 March 2026
Reply from PayStream
Thank you for your excellent review, we are so pleased to hear the team has been so friendly and helpful.
- The PayStream Team.
The team is always on hand and very…
The team is always on hand and very responsive to any email queries. I would recommend Paystream to other contractors without hesitation.
5 March 2026
Unprompted review
Reply from PayStream
Thank you for the excellent review, we are so pleased to hear that you would recommend us to other contractors.
- The PayStream Team.
Clear and professional communication.
Clear and professional communication.
5 March 2026
Unprompted review
Reply from PayStream
Thank you Lois, we are happy to hear how clear and professional the Customer Care team has been.
- The PayStream Team.
I use Paystream as my accountant
I use Paystream as my accountant.
Terrific team always happy to help.
5 March 2026
Unprompted review
Reply from PayStream
Thank you Leonardo, we really appreciate the excellent review, it's fantastic to hear the accountancy team has been so friendly and helpful.
- The PayStream Team.
Paystream have been very helpful and…
Paystream have been very helpful and efficient in setting up everything. Thanks for the introductory call also from customer care
3 March 2026
Reply from PayStream
Thank you Ross, we are so happy to hear how helpful and efficient the team has been, we really appreciate the kind words.
- The PayStream Team.
Very responsive and diligent.
Very responsive and diligent.
Premium service
4 March 2026
Unprompted review
Reply from PayStream
Thank you Huw, we are so pleased to hear the team has been so diligent and responsive.
- The PayStream Team.
Great experience and very helpful…
Great experience and very helpful staff.
My payments were always processed in a timely manner.
Would recommend to any Freelancer
28 November 2025
Reply from PayStream
Thank you for the kind words Paul, we really appreciate the excellent review for our umbrella company.
- The PayStream Team.
Professional & friendly service
4 March 2026
Unprompted review
Reply from PayStream
Thank you for your kind words, we really appreciate the excellent review.
- The PayStream Team.
Reply from PayStream
Thank you for the great review, we really appreciate the 4 stars.
- The PayStream Team.
I have experienced proactive support…
I have experienced proactive support from my accounts team at Paystream.
They have helped me navigate the complexities of setting up my limited company and processing accounts for tax compliance and efficiency. They are attentive and responsive to requests for advice and assistance. Thank you Mohammad, Tom and the rest of the team at Paystream.
3 March 2026
Unprompted review
Reply from PayStream
Thank you for the excellent review, we are happy to hear your accounts team has been so proactive and helpful. We really appreciate your kind feedback and will be sure to pass it on to the rest of the team.
- The PayStream Team.
Excellent customer care
I have been a client of paystream for 2yrs and called them today as a had some general accounting/tax related questions.
Mohammed was extremely quick, efficient and informative. He was able to answer all my questions with ease and was a very positive telephone exchange.
Would highly recommend Paystream.
3 March 2026
Unprompted review
Reply from PayStream
Thank you James, we really appreciate your experience has been excellent with our accountancy services. It's great to hear you would recommend us to other contractors.
- The PayStream Team.
5 star service
3 March 2026
Reply from PayStream
Thank you for the excellent review, we really appreciate the 5 stars!
- The PayStream team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.