All engagement with the team is useful, any questions I have are answered at a level I understand. Their advice is always excellent and understandable. I just had a an hour call with Michael and he w... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Mansion House, Manchester Road, WA14 4RW, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service. Called me back within minutes of raising an enquiry and everything sorted out quickly and easily overt a few calls

Reply from PayStream
I have been really impressed with the level of service PayStream has provided. They answered any queries I had with haste and to a very good standard. I was always paid correctly and on time.

Reply from PayStream
Matt was clear and concise in information he shared and able to answer questions I had

Reply from PayStream
I’ve recently onboarded with PayStream and wanted to share my experience. The staff I spoke with were super helpful, and the whole process felt organised and professional. Within minutes I received clear, structured emails with all the information I needed, which made everything feel easy and showed genuine customer care.
The portal access process is intuitive with a clean UI, and I was taken through each option step-by-step to make sure I felt familiar and ready for my first working day. It’s exactly the smooth, modern experience I’d expect from an umbrella company — truly first class.
I really appreciate the effort from the customer care team and commend them on how well they supported me throughout onboarding.

Reply from PayStream
Have used before, when Ltd, still excellent as an umbrella agency.
Responsive, efficient, competitive.
Highly recommended!

Reply from PayStream

Reply from PayStream
Always paid on time. Payroll is audited. Great communication and customer service. Would highly recommend.

Reply from PayStream

Reply from PayStream
I have had a very positive experience with Paystream. They have been professional, provided a reliable service, and delivered what was described in their product offering.
Their payment process has been very prompt, and I have also been impressed by how quickly they handled last-minute changes. On one occasion, they were able to accommodate a late change and still make the payment on the same day, which I really appreciated.
This level of service is not something I have always experienced with other umbrella providers. I would happily recommend Paystream to both new and experienced contractors looking for a professional and reliable umbrella company.

Reply from PayStream
The service i received from Paystream is fantastic.

Reply from PayStream
The whole process is easy and streamlined. Agents explain everything in detail. Agents proactively call to propogate process.

Reply from PayStream
Fantastic and responsive service with a smile, no pun pure fun to engage with Paystream!
Been with them for a year now, with no issues whatsoever!

Reply from PayStream
I just felt all my needs were sorted and accepted in Professionally way.Instructiod were very easy to follow.
Whoever spoke to was very helpful and very patient to me.
They got their time to address my needs of which i ended up trusting your company
Thank you

Reply from PayStream
I have been with Paystream for nearly 10 years now, every interaction with them has been positive. The team are knowledgeable and have been very helpful. Great service.

Reply from PayStream
PayStream made my contracting experience effortless. Their customer service team was responsive, and payments were always processed on time. I’d highly recommend them to anyone looking for reliable umbrella services.

Reply from PayStream
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.