While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Paypoint is helpful
In particular the rep Susan is always at hand to help. I find the customer service staff on the phone always keen to support my store. Paypoint is very good for my business
Awesome customer service
Nigel Webb what can I say about this guys he went out of his way to get my Paypoint terminal All sorted ,
Annushan was extremely helpful in order…
Annushan was extremely helpful in order to proceed with the application progress. He handled all with efficiency and provided clear instructions regarding the process as well. Great person from PAYPOINT. I will recommend him for anything regarding PAYPOINT.
Mo Bhutta was helpful to make things…
Mo Bhutta was helpful to make things easier for me
Many thanks
Happy with the training from sue she…
Happy with the training from sue she explained nicely.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








