Payless Promotions Reviews 

1,447
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team and helpful staff for being extremely professional, knowledgeable, and easy to communicate with throughout the entire ordering process. Many individuals note that customer service representatives consistently go above and beyond to ensure complete satisfaction. People are also thrilled with the exceptional quality of the products, noting that customized items like shirts, hoodies, and corporate merchandise consistently turn out fantastic. Consumers emphasize the impressively fast turnaround times, prompt communication, and seamless coordination, making every single transaction exceptionally smooth and efficient from start to finish. Buyers frequently mention they would gladly return for future needs and recommend the business to others.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently responsive,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting the efficient, prompt, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is our 2nd year dealing with Payless Promotions for gifts for our Coaches and Managers of our Soccer Club. They go above and beyond to deliver the products on time and are great quality. Fantasti... See more

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied

Rated 5 out of 5 stars

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, gu... See more

Company replied

Rated 5 out of 5 stars

Love the quality of the t-shirts and silkscreen printing. Super easy staff to communicate and deal with. Great value products. The only issue is the sizing comes up big - at least one size bigger than... See more

Company replied



Company details

  1. Promotional Products Supplier
  2. also in
  3. Headwear Store
  4. Uniform Store
  5. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

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5.0

All reviews

(1,447)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Custom made fantastic experience

I recently purchased some custom made stubby holders and hats for our cricket club and could not recommend Brendan & his team more! They really were great to deal with & very efficient. They also got the product to us well before the deadline dates along with no issues.
Thanks again Payless Promotions!
Hopefully we can do business again soon! :)

4 September 2026
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thanks so much, Georgia! We’re thrilled to hear you had such a great experience and that everything arrived well ahead of your deadline. Brendan and the team will love hearing your feedback! We really appreciate your support and would love to work with your cricket club again in the future.
— The Payless Promotions Team

Rated 5 out of 5 stars

Excellent and friendly customer…

Excellent and friendly customer service. Very rapid delivery of my order. Quality tee shirts

3 September 2026
Payless Promotions logo

Reply from Payless Promotions

Thanks so much for the great feedback! We’re so pleased you were happy with the service, speedy delivery and quality of your T-shirts. We really appreciate your support!
— The Payless Promotions Team

Rated 5 out of 5 stars

Fast replies

Fast replies, good prices and turned around product in my tight timeframe! Veryhappy with the product and lovely team to work with.

26 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thanks so much, Tina! We’re so glad we could work within your tight timeframe and that you were happy with the finished product. It was a pleasure working with you, and we really appreciate the lovely feedback!
— The Payless Promotions Team

Rated 5 out of 5 stars

Payless Promotions provided us with Printed Umberellas

Payless Promotions provided us with incredibly quick responses to our quotes and queries, and we received our finished goods in record time.

I absolutely love the umbrellas we purchased — the quality is excellent, and the printing looks amazing!

Payless Promotions will definitely be our go-to supplier for promotional products in the future. They’ve won me over! Highly recommended.

1 September 2026
Payless Promotions logo

Reply from Payless Promotions

Thanks so much, Sonia! We love hearing how happy you are with your umbrellas and the finished printing. It’s also wonderful to hear our team made the quoting and ordering process quick and easy for you. We really appreciate the recommendation and are thrilled to be your go-to for future promotional products!
— The Payless Promotions Team

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Thanks, Mikaylah! We’re so pleased you were happy with both the product and service. Thanks for taking the time to leave us a review we really appreciate it!
— The Payless Promotions Team

Rated 5 out of 5 stars

Great to deal with and an awesome…

Great to deal with and an awesome product. Will return for our next promotional needs.

30 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thanks so much, Dane! We’re really pleased you had a great experience and were happy with the finished product. We look forward to helping with your next lot of promotional products!
— The Payless Promotions Team

Rated 5 out of 5 stars

Great service, quality and value!

Very happy with the service from Jasmine and everyone at Payless. The T-shirts and medallions we ordered looked great and were very popular as presentations and mementos, and also sold very well for fund raising. Their service and assistance with the design work was first class and they made sure we had everything in time for the departure date. Thanks again!

16 July 2026
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Thank you so much for your wonderful review! We’re thrilled to hear the T-shirts and medallions were such a success, both as mementos and for your fundraising. It’s also great to know Jasmine and the team could help with the design process and make sure everything arrived in time for your departure. We really appreciate you choosing Payless Promotions and hope we can help again in the future!

Rated 5 out of 5 stars

Exceptional & fast service

Payless promotions provided a very quick quote, followed up without being prompted and shipped via recommended freight within a short time frame. They provided guidance and supported our request the whole way through. Thank you Jazz and Team!

18 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you, Tiffany! We really appreciate your lovely feedback. It’s great to hear Jazz and the team were able to make the whole process quick and easy, especially with your tight timeframe. Thank you for choosing Payless Promotions, we look forward to helping you again!

Rated 5 out of 5 stars

Excellent quality and a fantastic logo.

Excellent quality and a fantastic logo.
Shirts came out better than we thought!

16 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you, Carole! We’re so pleased to hear the shirts turned out even better than you expected and that you’re happy with the quality and logo. We really appreciate your feedback and hope you enjoy the new shirts!

Rated 4 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Thank you, Chris! We really appreciate your feedback and are so pleased to hear our graphic design team was helpful throughout the process. Thanks for choosing Payless Promotions!

Rated 5 out of 5 stars

Great customer service

Great customer service, from assistance with design to delivery.

10 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you, Craig! It’s great to hear you had such a positive experience from the initial design assistance right through to delivery. We really appreciate your feedback and look forward to helping you again!

Rated 5 out of 5 stars

Great quality/customer service

Great quality, amazing customer service, fantastic turnaround time. All in all, very pleased.

2 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you so much, Candece! We’re thrilled to hear you were happy with the quality, service and turnaround time. We really appreciate your lovely feedback and thank you for choosing Payless Promotions!

Rated 5 out of 5 stars

timely

timely, efficient, friendly and professional. Hayley was great as before. And Tiana too. Great teamwork on their part.

4 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you, Tony! We really appreciate your wonderful feedback. It’s great to hear Hayley and Tiana looked after you so well and made the process timely, efficient and professional. We’ll be sure to pass your kind words on to them. Thanks again for choosing Payless Promotions!

Rated 5 out of 5 stars

The representative was very responsive…

The representative was very responsive and helpful. They were quick to get back to me and provide a mock up of our products. Very reasonably priced too. I was pleased that they were able to get our branded products to us so quickly.

4 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you, Megan! We’re so pleased to hear you had a great experience with our team and found the process responsive and easy, from receiving your mock-up through to delivery. It’s also wonderful to hear you were happy with the pricing and quick turnaround. Thank you for choosing Payless Promotions!

Rated 5 out of 5 stars

Lip balms high quality

The quality of the lip balms and corporate branding purchased is excellent. We received the goods really promptly. Very happy with Payless Promotions.

2 August 2026
Payless Promotions logo

Reply from Payless Promotions

Thank you, Francine! We’re thrilled to hear you’re so happy with the quality of your branded lip balms and that your order arrived promptly. We really appreciate you taking the time to leave us such lovely feedback. Thanks for choosing Payless Promotions!

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