Paw and Fluff Reviews 15

TrustScore 4.5 out of 5

4.4

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Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

The brand your pets truly deserve.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service and products

Kept informed re delivery status, easy to navigate website, really appreciated the free Easter dog biscuits sample.
My dogs just love the handmade biscuits. Great quality products.

19 February 2025
Rated 5 out of 5 stars

Amazing!!!

Ordered a personalised dressing/drying robe. Speedy delivery. Excellent quality, comes in a tote bag. With a free poo bag holder & some popcorn!
Makes such a difference to have a company that goes above and beyond. And shows they really care. I'm so impressed & have been raving about Paw & Fluff to all my doggy friends

28 October 2024
Rated 1 out of 5 stars

Disappointed with the slip lead

Disappointed with the slip lead. My dog literally slipped it on the first walk….very embarrassing!

22 February 2024
Paw and Fluff logo

Reply from Paw and Fluff

Hi Karen, sorry to hear about this.
Can I just check, the lead has two mechanisms. One is metal which is designed to stop your dog from choking. The other is like a tab which you push toward the end of the lead to tighten to the desired position to stop your dog slipping out.
I hope this will resolve your issue but if you need further help, please let us know.
Thanks

Rated 3 out of 5 stars

Not Received but asked to do a review

Not Received but asked to do a review. Received 9th Dec. Pleased with product,

9 December 2022
Paw and Fluff logo

Reply from Paw and Fluff

Hello Julie, we have received confirmation your item has been delivered to a neighbour today; could you confirm safe receipt please?

Rated 5 out of 5 stars

Lovely toy box

Lovely toy box which was dispatched super quickly - same day as the order… AND there was a cute pooh bag dispenser included in the delivery, filled with bags in readiness for our ball of fluff to arrive.
Highly recommend. Thanks Paw and Fluff!

21 June 2022

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