Recipe Kits by Pasta Evangelists Reviews 

4,848
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, most reviewers were somewhat happy with their experience overall. Some customers have enjoyed the product quality, describing meals as delicious, fresh, and flavorful, with some noting the convenience of ready-to-prepare dishes. Reviewers also appreciate the engaging pasta making classes, highlighting them as a fun activity with good company. The customer support has been praised by some for quick responses and effective resolution of delivery issues. However, a significant number of people were dissatisfied with the delivery service, citing frequent delays, non-deliveries, and ruined orders due to improper handling. Many also reported issues with incorrect or missing items in their orders, as well as small portion sizes that were considered overpriced. The quality of the food received mixed reviews, with some finding it poorly seasoned, bland, or lukewarm, and others noting a lack of variety in the menu. Customer service was also a point of concern for some, with reports of unresponsiveness and a general lack of attentiveness.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some praising delicious, fresh, and flavorful dishes,... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, citing numerous issues with... See more

Quality

Customers had ambiguous experiences with quality, with some praising the delicious, fresh, and flavorful... See more

Order

Consumers express significant dissatisfaction with their orders, frequently reporting issues such as long... See more

Service

Clients share negative opinions on service, with many describing it as genuinely one of the worst experiences... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Out of a table of 4, 2 orders incorrect. 1 not even close. And while they debated what was wrong, two sat without cutlery. The completely wrong one was presented wrong again while eventually a comple... See more

Rated 3 out of 5 stars

Delivery was quick packaging is bulky if you want to freeze it, the ricotta and spinach agnolotti wasn't good, pasta was too thick and the filling was non existent which made it tasteless, left a lot... See more

Rated 3 out of 5 stars

Food is not bad for a delivery, but packaging is horrendous, e.g. the disposal of the cooling pouches. Never ordering again on that basis alone.

Rated 3 out of 5 stars

I used to order their cook at home recipe kits every other month as a treat. Absolutely delicious, fresh, flavourful and the menu changed every week with different specials each time. Like everything,... See more


Company details

  1. Online Food Ordering Service

Written by the company

We're called Pasta Evangelists because we think there's so much more to pasta than most people see. When it's done right, it's the most wonderful food on earth, and it should have pride of place on modern menus. Freshly made by Italian hands, following authentic recipes and using the very best ingredients, our dishes show off the best of what pasta has to offer. We deliver fresh, tasty and well-textured meals truly worth singing about, and all that's needed is a quick five minutes to put it together at home. Check out our latest menu at pastaevanglists.com, help spread the faith (or just build an appetite) on Instagram at @pastaevanglists, or simply help us serve you better by leaving your comments here on Trustpilot. Grazie mille.


Contact info

3.0

Average

TrustScore 3 out of 5

5K reviews

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No recent history of asking for reviews

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3.0

All reviews

(4,848)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was really good time

It was really good time, I learned how to make pasta at home , Chef and the staff was so kind and friendly , I asked a questions and he was answering without getting upset , if they have another course for how to make a sauce ,I'll be there , thanks Chef a lot

30 July 2025
Unprompted review
Rated 1 out of 5 stars

The pasta was dry and over cooked

The pasta was dry and overcooked, the taste wasn't gteat, the meatballs were dry and the sauce they were in wasn'tgreat either, the cakes were pretty bland tasting. I spent over £70 and the only thing that actually didn't look or taste half bad was the focaccia bread but for £4.50 I don't think its worth the small little slice you get. I definitely wouldn't order from here again and I wouldn't recommend ordering from here either, it doesn't fill you and is a waste of money, we binned everything I ha ordered after trying it. They had a promotion on if you gave a 5* review you'd get credit added to your uber or deliveroo account depending what you ordered on i did this but didn't actually get any credit so that was obviously just a lie. Stay away from this place my family members had stomach ache and other issues after trying some of the food and to say alot was binned and only a small amount was tasted it says it all really

20 July 2025
Unprompted review
Rated 2 out of 5 stars

Room for Improvement


I attended the Taste of Amalfi experience in Farringdon on the 27th July. While the staff were polite and the prosecco was of good quality, the overall experience fell short of expectations.
The event lacked the authentic Italian warmth and energy that makes similar experiences truly special. Although Aneta led the session capably, the group size (around 30 people) made it difficult to fully engage. We were given basic tools — small plastic scrapers and in my case a child-sized rolling pin — while Aneta used professional equipment, which created a bit of a disconnect.
Facilities could use improvement: there was only one sink in a unisex toilet for everyone to wash their hands, and aprons were reused from previous sessions, which raised some hygiene concerns.
While in my case, inspite of the thick pasta ravioli pieces made, it turned out tasty thanks to the pre-prepared fillings and sauces, the event didn’t quite match the fun and immersive feel of other pasta workshops I’ve attended. I chose this one mainly because it was available on a Sunday, but I’d recommend smaller groups, improved equipment, and better facilities for a more enjoyable experience.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced really small portions

We spent £18 for a ridiculous amount of food. It's pasta, put some more! it's not lobster! The flavor is ok. Pesto is insanely salty though.
They are either very stingy with portions or they sent us the wrong size.
Not ordering again.

27 July 2025
Unprompted review
Rated 3 out of 5 stars

Not great

Ordered a bolognese and turn up hot but had just pasta and a bolognese sauce and no mincemeat also this portion size was a large and this turn out to be a small portion so did not think it was worth what I paid for would look to buy elsewhere

25 July 2025
Unprompted review
Rated 4 out of 5 stars

A fun pasta making class

It was a fun afternoon and enjoyed making pasta for the first time. Made pasta bianca (gnocchi with Durham wheat and water). The Sardinian chef made it easy to follow and kept the class engaged with some fun, relaxed banter!
The room was comfortable with air conditioning. The table was set and laid with all we needed to follow the class. We were able to wear aprons which were provided. Prosecco was free flowing and there were two pre made sauces to choose from to go with the pasta we made. It was a lovely relaxed group of around 10/12 people 😊.
The only negative I would say is we had to eat with a bamboo fork .. I think proper cutlery should be provided!

19 July 2025
Unprompted review
Rated 2 out of 5 stars

Service is great, food not so.

Service is great, food is not. They use that fake wet, salty chicken that all the chains use. Whetherspoon, Pizza Express, all use this horrendous fake chicken that is bad quality and boiled with salt to make it seem tender. My old manager went to the factory and saw it being made.

It is horrendous, won't be coming back.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Fun pasta making class

We visited the Chiswick branch of Pasta Evangelists to take part in the pasta making class and it was a fun hands-on learning experience including Prosecco (or non-alcoholic alternative). The chefs boiled our freshly made pasta and offered us sauces to accompany our creations. The teacher was so bubbly and fun that time flew and by the end of the class we all had a new skill!

13 July 2025
Unprompted review
Rated 2 out of 5 stars

The food was unfortunately below…

The food was unfortunately below expectations, with quality resembling pre-made supermarket meals. Additionally, the order was incorrect upon delivery. It appeared that the chef was also responsible for serving and cleaning, which may have impacted the overall dining experience. (Richmond Shop)

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Good gone bad

The pasta is great, the service is not. I try to order my pasta 4 weeks before delivery but they cut it back to 2 weeks at best. Even less now.

When the team packs your bag with a surprise mix, they screw you over on every occasion. Today, we received 2x the same Beef Angilotti when we have ordered veggie options for 90% of all orders.

No chat to complain. No consideration for customers. A shame. A good idea which has gone bad on execution

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Delicious!

Had our first delivery and have to say we are impressed. The meals are very easy to put together. The meals themselves are delicious restaurant quality. Portions are plentiful.
Would definitely recommend.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Failed at the first hurdle and still…

Failed at the first hurdle and still waiting! Our son and girlfriend paid for a gift voucher for a pasta making course. All good you would think. Went to book and gift voucher is not accepted. Called and spoke to someone who passed me to another telephone number. She told me we had the wrong voucher code! It had changed! It hadn't,the voucher had expired but we did not have an expiry date. I wrote to pasta evangelist and they said there was an problem and they sent it off to be resolved. Today they came back about my query on if the locations are dog friendly?? Omg so confused. I just want to book and use my voucher. We don't have a dog just a useless voucher that cost £136 that we are unable to use. Absolutely hideous customer service. Not confident they will resolve as can't even get who they are speaking to right! Please can someone contact me from this company.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

My wife organized pasta making as a birthday treat. What a wonderful experience. The anti pasti was tasty and the Prosecco flowed ! Monica and Hasnat were very patient and great teachers ! Would highly recommend this as an experience to others !

6 July 2025
Unprompted review

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