Parcel2Ship.co.uk Reviews 

173
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... See more

Rated 1 out of 5 stars

Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... See more

Rated 1 out of 5 stars

I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... See more

Rated 1 out of 5 stars

They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... See more

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Company details

  1. Business Services

About Parcel2Ship.co.uk

Information provided by various external sources

Parcel delivery and courier services from Parcel2ship.co.uk

Parcel Delivery & Courier Services to UK, Europe and Worldwide

 

Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk

Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.

 

Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95

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1.1

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TrustScore 1 out of 5

173 reviews

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1.1

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Rated 5 out of 5 stars

Pocket happy and great service

They do what it says on the tin!! First class and a great deal for the pocket.

10 October 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Tony, thanks for the 5 stars! Happy Pockets = Happy Parcel2Ship

Rated 4 out of 5 stars

Convenient service

We used parcels2ship as they offered a service for long parcels for items no other service would handle, as such we have now used the service several times and found it to be competitive and reliable, will almost certainly use again.

Thanks

30 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

It's great to hear that we can provide you with a service that others cannot. Thank you for your positive review. Please let us know if we can assist with any future orders

Rated 5 out of 5 stars

Excellent service.

Excellent service collected on time and fast delivery. Really pleased will use again

29 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Happy to hear you will be using us again Diane, thank you

Rated 5 out of 5 stars

ive sent 3 parcels to Canada and all been delivered in around week time , i highly recommend this website

All parcels in good state ( travel fem England to Canada ) short delivery time. It's very easy to place an order and to pay for it. The whole process is easy any quite quick.
Recommended!!

29 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thanks for taking the time to review us Natalia. Glad to see that your deliveries to Canada have been so successful, and that you get on well with out online booking system

Rated 5 out of 5 stars

Fantastic customer service couldnt of asked for more

After an issue with another company (name) from parcel2ship took charge of my problem and went above and beyond in her successful pursuit of sorting out my problems. I would highly recommend this company and especially (name) for the hard work and regular updates that she gave me.

26 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Happy to see that (name) helped with your problem and managed to fix it for you. Thank you for taking the time to review us Ross, and for your recommendation

Rated 5 out of 5 stars

Excellent service.

I have never had to send a large parcel abroad before - excellent service was provided especially the helpline! Thoroughly recommended.

19 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Great to hear you made the most of our customer service helpline, and that your order went well Andy - thank you for taking the time to review us

Rated 5 out of 5 stars

Perfect

Hope to deal with you again. Thank you

18 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for your 5 star review, we look forward to helping you in the future

Rated 5 out of 5 stars

Fantastic Service!

Fast and reliable, the Price ist fantastic as well as the Service. Everything was organised online, the parcel was picked up from home and it arrived at its Destination as planned.

I will definitely be using this Service again!! Thank you so much

17 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you so much for your 5 star review. We look forward to seeing future orders from you

Rated 5 out of 5 stars

First class service,sent by Parcelforce but at half the price

I have used this company many times over the past few years to send large parcels to my family in New Zealand.The labels for my parcel which I sent recently were ready to print off the same day.The service which was used was Worldwide Parcelforce but at half the price.I dropped the parcel off at the depot myself but had the option to have it collected if I wanted to.Sent off on a Monday and the parcel arrived the following Monday.The parcel was tracked so that you could follow it on its journey.
I would not use any other company as this one is cheap,reliable and excellent value for money

15 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for taking the time to give us such a positive review Sylvia. Its great to hear from another customer who uses our services to send their parcels to their family members abroad.

Rated 5 out of 5 stars

Will use again.

Collected when they said they would, delivered when they said they would, in good condition, what more can you ask for?

13 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thanks Derek, great to hear we will be seeing future orders from you

Rated 5 out of 5 stars

5 star service

I've used this company to send parcel to my grandchildren in Germany for sometime now and never had any problems always a super service very quick and very cheap too .

13 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Glad to hear that you keep coming back to parcel2ship Julie. Sending parcels to family members abroad can sometimes be stressful and expensive, so we are happy to afford easy and affordable services to all our customers.

Rated 5 out of 5 stars

The right way to get it there!

I was sending a big heavy parcel and Parcel 2 ship sorted it for a good price and when there was a glitch - city link couldnt find my house, they sorted a better solution so i could get my parcel moving.

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Very happy to hear that our customer service team was able to iron out any problems experienced with the courier. Thank you for reviewing us so positively Andy

Rated 5 out of 5 stars

***** OUTSTANDING *****

Arranged pick up of a most awkward item unboxed but wrapped towbar. The courier was efficent with pick up, on time collection and fabulous deliveryto myself. I cannot recommend them enough and on 1st choice favourite list for parcel collection/delivery.

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Sharon, great news to hear that even with an awkward shaped parcel, the collection and delivery was handled well. Thanks for taking the time to review parcel2ship

Rated 1 out of 5 stars

incorrect parcel was delivered and after numerous phopne calls the correct one was delivered.

I'm still waiting for the promised partial refund.
Not very happy with CityLink.
Kind Regards,
Dr Anthony M. Crosse

12 September 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Hello Anthony, sorry to hear that you were unhappy with the courier. According to our notes, a delay claim was processed and we are still waiting for this to be concluded by City-Link. I will personally chase this today for you. I would kindly ask that you reconsider your review, as it is City-Link you seem unhappy with, rather than Parcel2Ship.

Rated 5 out of 5 stars

Went out of their way to be helpful

I used parcel to ship recently for an urgent delivery and found them to be informative, good value and went the extra mile in terms of service.

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thank you for your kind words and positive review Mrs Fields. We hope to be able to help you again in the future

Rated 5 out of 5 stars

Simple to use

Simple to use and will nearly always save you money wether you sent one parcel a month or 100 a month. Try it!

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Peter, thank you for taking the time to give us such a great review.

Rated 4 out of 5 stars

Simple and easy to use.

Very simple to use and provided more options than using the Royal Mail/Parcelforce. Prices seem to be very competitive.
Just one downside - I had to make the final payment over the phone rather than through the website. Parcel2ship hands over to PayPal to make the payment and the Paypal page would not let me pay with my credit card without insisting I opened a Paypal account, which I did not want to do. However, the lady at Parcel2ship was very helpful and we managed the payment over the phone instead. One for the techies to sort out.

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Thanks for highlighting the payment issue you experienced PhilP. Is is something we are aware of, and when our new website is launched in the coming weeks the problem will be solved. Thank you for your patience, and for taking the time to review the customer service you received.

Rated 5 out of 5 stars

Superb service - full marks from me!

I had never previously sent boxes abroad and suddenly had to ship 4 x 20kg boxes to the USA. Although the whole process was new to me, it proved pretty straightforward. I did have to call customer service a couple of times to check things I was unsure about, but I was answered immediately and got clear instructions.

I was also very pleased with the cost - at £66 per box it was much cheaper than other carriers I had researched. The boxes were picked up promptly when expected and best of all they were delivered to my relative in Wisconsin (deep out in the sticks) in 5 working days. Well done!

I have no hesitation in recommending parcel2ship.co.uk.

12 September 2014
Unprompted review
Parcel2Ship.co.uk logo

Reply from Parcel2Ship.co.uk

Thank you for your kind words about our service John. We are happy to hear that your parcels were collected successfully, and arrived within the advised time frame. Thank you for your recommendation, and we hope to be of service to you again.

Rated 5 out of 5 stars

THE BEST & EASIEST

First time I used this service to send to parcels to jersey (from the uk)
Call centre staff very friendly and helpful

Really simple to use

And they pick up from porch so no need to wait in for pick up - FIRST CLASS

WILL DEFO RECOMMEND AND USE AGAIN

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

Nathan, great to see you were happy with your first order and the service you received from us. We hope this means we will see more orders from you in the future. Thank you for your review

Rated 5 out of 5 stars

I'll be back...

Fast, Efficient, Friendly... Cliche..??.. Maybe... Truth, Definitely..!!.. Cracking Service...

12 September 2014
Unprompted review
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Reply from Parcel2Ship.co.uk

We like cliches Dale, especially the positive ones! Thank you for taking the time to write a review

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