I got an academic planner last year from papier and loved that it was small and that it was spiral bound. Both reasons why i reordered this year. I was disappointed to see they have changed the size o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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The recipe journal turned out very pretty, and the custom photos I added are great quality! I am only giving it 4 stars because it only has sections for breakfast/lunch/dinner/treats but I wish there... See more
Company replied
Unfortunately I didn’t see there was some way of changing the size of the text. So the text appears very large on the notepaper. Perhaps you could make the option to change text size more obvious? Ot... See more
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I love my daily planner. It's my second year purchasing it. Personalizing it is an added extra. My only complaint is that I wish they would make it as a spiral. I LOVE the planner layout but a spiral... See more
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Company details
About Papier
Written by the company
Since 2015, we've created stationery that feeds curiosity and contemplation. In every piece of Papier is the promise of what's to come, the endless possibilities of a blank page.
We're an emporium of eclectic designs, curated for you to make wondrously your own. Each and every one can be personalised so it means more, alive in the hands of its maker. A one-off piece of stationery that's as individual as the thoughts, feelings and dreams you'll place on the page.
Alongside our in-house collections, we collaborate with bright, upcoming artists, iconic brands and exciting fashion labels. They're all fellow paper people whose varied creative talents bring a magical touch to our stationery.
Contact info
London, United Kingdom
- support@papier.com
- papier.com
4.0
Great
13K reviews
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The item never came and no one is…
The item never came and no one is helping me. I’ve sent multiple emails and have not gotten a response.
3 September 2026
Reply from Papier
Thanks for leaving us your review, I do apologise! I can see your order was delivered by DHL on the 19th of September. Please do reach out to us at support@papier.com if you have any further issues.
- Customer Service Team @ Papier ✍️
Love papier
Arrives on time, high quality, personalised, so useful for studying, I get one every year
17 September 2026
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
Came with a mark on the front cover and…
Came with a mark on the front cover and came very late :( otherwise, I love it and will still order again because the quality is great!
17 September 2026
Reply from Papier
Hi Cassie,
Thank you for leaving us your review. We are so sorry to hear that your item arrived damaged!
Please kindly reach out to us at support@papier.com with any supporting images of your order and we will be happy to assist you with next steps.
- Customer Service Team @ Papier ✍️
There was a hang up in the delivery and…
There was a hang up in the delivery and I was worried about the menus not making it to the wedding. I wrote an email and the menus are lovely. I was also happily surprised by the quality. I just picked it out from the web, and it was just lovely when the products arrived.
1 September 2026
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
Great quality
Great quality. Did not take long for the order to arrive even with being personalised. Second time I have purchased from them. The designs are really lovely.
17 September 2026
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
Had a fault with my order and never…
Had a fault with my order and never heard back from customer service.
16 September 2026
Reply from Papier
Hi Ricardo,
We're very sorry to hear about your experience. Please contact us at support@papier.com so we can look into this further and assist you.
- Customer Service Team @ Papier ✍️
Wrong diary sent
Wrong diary sent , new one is delayed with no further updates , very disappointed as a new customer
16 September 2026
Reply from Papier
Hi Nicola,
We're really sorry that this was your experience! Our team has since been in touch with you, and we're glad we were able to work together to find a resolution.
- Customer Service Team @ Papier ✍️
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
The book I received is amazing …
The book I received is amazing really excited to give it as a gift. Yes the website uploading photos takes a while and choosing the size of the photos but it’s a great way to have physical copies of all the photos off your phone.
17 September 2026
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
Reply from Papier
Hi Pia,
We're very sorry to hear about your experience. Please contact us at support@papier.com so we can look into this further and assist you.
- Customer Service Team @ Papier ✍️
The planner is already falling aapart
The planner is already falling aapart. The back over fell off entirely!! The rest of the pages are threatening to leave the spiral binding entirely. There was a different company that was considerably more expensive, I wish I'd come with them. The cost would have been worth it to have an item that might actually last the academic year.
3 September 2026
Reply from Papier
Hi Sarah,
Thank you for bringing this matter to our attention. We take your feedback seriously and would like the opportunity to help. Please reach out to us at support@papier.com with any supporting images and we will be happy to work on the next steps for you.
- Customer Service Team @ Papier ✍️
Reply from Papier
Hi Misty,
Thank you for your kind words. It means a lot to know we met your expections and provided a great experience.
- Customer Service Team @ Papier ✍️
Quality Product
The spiral and paper quality is great. Didn't care for all the extra "history" months and celebration days i.e. international day of friendship.
17 September 2026
Reply from Papier
Thank you for your feedback, we really appreciate it and will certainly take it on board!
- Customer Service Team @ Papier ✍️
Reply from Papier
Thank you for your lovely words, we can't wait to welcome you back!
- Customer Service Team @ Papier ✍️
Simple website and even better product
Simple website and even better product. Quick and reliable shipping.
17 September 2026
Reply from Papier
Thank you for your lovely words, we can't wait to welcome you back!
- Customer Service Team @ Papier ✍️
Reply from Papier
Thank you for your lovely words, we can't wait to welcome you back!
- Customer Service Team @ Papier ✍️
Great product.
18 January 2026
Reply from Papier
Thank you for your lovely words, we can't wait to welcome you back!
- Customer Service Team @ Papier ✍️
My Journal & Dairy are just exquisite
My Journal & Dairy are just exquisite. Beautifully personalised and high quality paper to write on.
2 September 2026
Reply from Papier
Thank you for your lovely words, we can't wait to welcome you back!
- Customer Service Team @ Papier ✍️
I haven’t gotten it yet and no update…
I haven’t gotten it yet and no update on when it’s arriving.
17 September 2026
Reply from Papier
Hi Sophie,
We're very sorry to hear about your experience. Please contact us at support@papier.com so we can look into this further and assist you.
- Customer Service Team @ Papier ✍️
Cards are excellent quality
Cards are excellent quality, the personalisation is great. I did have a problem with my first order , completely my fault as I didn’t realise the message inside was required, I thought it was blank. Customer support fixed this issue for me … great experience.
17 September 2026
Reply from Papier
Thanks for your review, we are so glad to hear of your positive experience!
- Customer Service Team @ Papier ✍️
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