Palm Spas Reviews 208

Flawless service from start to finish , the team went above and beyond to clean our hot tub after we had moved into a new house. They replaced broken parts , were quick and helpful, would highly recommend

After a lot of research I decided to go with this company 😌.. and they where absolutely great my tub was delivered a week after and installed by 2 great lads ... 5 stars for me

Contacted Palm Spar through Facebook marketplace. Very quick to respond and extremely helpful.
Quick delivery after order placed and deposit paid.
Very professional throughout will definitely use again.
Cover fitted perfectly and are very happy with it.

Palm spas have been fantastic from start to finish. Gareth was extremely helpful when choosing our hot tub, then Arron and Ben were very efficient and informative when delivering and installing our hot tub. Very professional and friendly company and excellent hot tub. Thank you 👍

What a fantastic company to do business with. Our spa cover was delivered today and it is fantastic. This company is professional and very competitive with excellent products. If you need a spa cover, then these are the people to go to. Thanks Gaz at Palm Spas.

Very friendly and helpful when advising us on our hot tub cover. Quick to respond to queries on Facebook Messenger. Excellent service from start to finish. Would highly recommend Palm Spas Ltd.

We had our lovely spa delivered and set up today by grant the tech . He was very helpful and informative throughout . I would highly recommend palm spas who have been professional throughout .
We are over the moon with our lounger spa .

Beautiful hot tub installed today by Palm Spas
Guys who installed it were brilliant. Arrived on time and took heat care and attention to detail in installing the hot tub
Friendly Professional Knowledgeable Company and the installers were great ambassadors for the business, perfect installation and Grant explained everything perfectly ensuring that we were satisfied and left us knowing that we can contact them anytime for assistance
Would recommend Palm Spas to anyone as the complete package

Just an amazing product with good packaging and features. 5stars without rating.

We had a winter shutdown service recently by Palmspas. As we had a fantastic costumer experience when we bought our hot tub, it wasn't a question what company was gonna be best to carry out. After a phone conversation we booked it in. The guy called (Kyle or Carl I am not sure) came to complete it. He was friendly and polite and he also did an amazing job. He checked, cleaned everything inside and out to make sure our jacuzzi is gonna be prepared for winter. He also explained it what to do when we are ready to use next time . Many thanks for this. Highly recommended!

Exceptional service especially from the 4 lads that turned up to deliver and install our Swimspa
Not the easiest to get in but they worked hard and got it done very polite and knowledgeable guys
Nothing was to much trouble
Would recommend them to anyone

Massive thanks to all the guys at Palm Spas. Just had our hot tub delivered and fitted by Kyle and Arron - very efficient, lovely lads who clearly love what they do. Took our old hot tub away which was quite big but we managed it! Can't wait to use or tub later.

We bought a Cosmo+ tub from Palm Spa and the experience from our initial chat with Jamie to the delivery and installation by Aaron and Grant has been second to none. Jamie listened to what kind of tub we wanted, he FaceTimed us so that we could look at the tubs in the showroom and advised accordingly. Our hot tub was delivered this morning at 8:30 by Aaron and Grant who were extremely helpful and knowledgeable about the use and up keep of our tub. They installed the hot tub and gave us a thorough run through on how to use it. Thanks Aaron and Grant and Palm Spas we can’t wait to use our tub.

I have just had my hot tub serviced, I have given Arron from Palm Spas 5 Stars. What a great lad you have there, he knows his job inside and out any questions he can answer if not he will find out the answer for you he goes all out to please. Sorry Arron but I might have to ask for you again in future services and all. You have put my conference back into palm Spas. Well done and thank you for been so patient with me. Arron *****

Our hot tub was supplied by Palm Spas.
On Thursday they fixed our lead that had become faulty.
Today Aaron came and serviced our tub and now its back to normal.
Great service, very friendly staff

Had our hot tub delivered today great guys and made sure we were happy with everything. Talked us through everything. Looks great and so happy with how it looks !!! Thanks again would highly recommend

Customer service needs to improve. Sadly you can tell they are rushed and it shows in quality of work. Complained about long days on the road.

Palm Spas 10/10 AMAZING 👏

A huge thanks to Aaron and Grant for our tubs first of many yearly services! Friendly, professional and insightful, a great experience and answered all my queries regarding tub maintainable and longevity of the tub.

10/10 from me....

Superb Spa far better than expected. We had great demonstration by Gareth and team. Cannot rate the company highly enough as nothing was too much trouble

Very informative and called back with questions and WhatsApp messages to answer all questions, although we have only had the spa one weekend thus far it does seem really good quality and I was amazed how it held its temperature preventing the pump running ning all night long (Spritz +). Real credit needs to go to the delivery team two cracking lads that couldn't do enough, explained everything in detail and made sure any questions where answered. If all stays like this I will remain one happy customer.

Well done Palm Spas