This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more
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Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.
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The Palmetto Publishing Team is an incredibly talented and hard-working group of individuals that meets the needs of their authors. Beginning with Nicole who sets the table and the programs, Sophia, who was my right-hand contact for all Chapters, changes, edits, and closing out the book publication, she always returned emails and scheduled calls on time. I am currently working with Rachael to monitor monthly sales with pricing adjustments, while Brenna has been contracted for 6-week social media marketing campaign that is in Week 2. I couldn't have selected a more talented and collaborative team of professionals to assist with my book needs. Jack, the CEO of Palmetto Publishing, is reachable and returns emails as well. Communication and Collaboration is at the foundation of Plametto Publishing.

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This company is a scam — beware of money hungry vanity presses!
Writing this on behalf of my wife, who used this company for her first book. PLEASE save your money. She paid around 8k upfront(of course, they charge you first and then pass you off) and was then passed between three different project managers before even getting halfway through, basically starting over each time because they can’t seem to keep employees.
The editing was especially frustrating:
you’re essentially asked to do your own edits and it’s framed as “creative control,” which is wild considering how much you’re paying. The lack of professionalism across the board was jarring, from communication to missed details. Overall, it felt like a lot of money for very little actual support. Look elsewhere.

Reply from Palmetto Publishing
Palmetto Publishing brands itself as “author-centric,” but in reality operates as a pay-to-play vanity press. Authors pay large sums for low-quality services, including outsourced and underpaid design/editing work, minimal editorial standards, and marketing that is mostly AI-generated by bots. Every service is marked up double or more for profit. Save yourself the money and go directly through Amazon Kindle Direct Publishing or IngramSpark to publish without paying a cash-grab middleman.
Once your book is live, support largely disappears. The promise of “global distribution” is misleading and does not lead to real discoverability or sales. Most authors earn only $1–$100 in royalties after investing $1,000–$20,000. The so-called “Director of Author Success,” often cited in responses to negative reviews, functions more as the director of author pacification.
They may claim they “have no record” of working with you if faced with these issues in their reviews; this is only a tactic to dismiss criticism, not a reflection of reality. The only positive reviews appear to come from strategically timed requests sent by managers before they take your money and ghost you—likely an effort to attract new, unsuspecting customers.
Do yourself a favor and do not do business with this publisher!

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Reply from Palmetto Publishing
The whole process was really smooth and easy. I really enjoyed the help of everyone who was involved

Reply from Palmetto Publishing
PALMETTO professionals have a positive energy in my interactions with them. The company offers a number of creative ways to promote the book. The editorial staff, i.e. those who review the text, seem to be unfocused. This was my second book and I would take my future books to PALMETTO.

Reply from Palmetto Publishing
They the process very seamless for me. I've thoroughly enjoyed working withl Palmetto publishing, and the end result was far more than what I expected.

Reply from Palmetto Publishing
The extraordinary, caring staff at Palmetto Publishing were instrumental in getting a challenging book to press. I should have come to this Company first;
I will be staying with them!
They were extremely helpful and patient for this first-time Writer.
This is one of those cases where we need more Stars!

Reply from Palmetto Publishing
Mary Banco is a wonderful young lady who has made my first publishing experience a sheer delight! I cannot recommend Palmetto Publishing highly enough!👍

Reply from Palmetto Publishing
Brenna was wonderful! She guided me through the entire marketing process. My author name and business has gained great viewership through social media. As a new indie author, I appreciated her support. Even though they do not market through TikTok, her associate, Mary, guided me on how to get started. I am impressed by Palmetto Publishing and hope to use them in the future for publishing more books.

Reply from Palmetto Publishing
Both the Project manager and everyone associated with the company were honest and courteous. They were truthful and provided details prior to any contract being presented. Each phase of my publication process was supported and defined by my project manager Anna Lynch who was seminal in me being able to publish my finished work. Excellent publishing house.

Reply from Palmetto Publishing
I had a representative that always returned my phone calls and answered any questions I may have. Good communication and trust

Reply from Palmetto Publishing
The staff is wonderful and eager to make sure all is going well.
Thay are knowledgeable and careful not to try and "milk" an author with cost enhancer schemes like most others seem to be programmed to do.
Best of all, they adhere to the 100% creative control necessary for a serious author in order for him or her to grow.
If the positivity continues at this level of professionalism blended with down-home enthusiasm and sincerity, count on me to submit the sequel only to Palmetto.
A thousand thanks and let's keep moving forward!! :)

Reply from Palmetto Publishing
As an author, I have used other publishing companies and found the difference in Palmetto Publishing. I have been with Palmetto Publishing for a few years and 3 books now.
Whenever I have questions or need a quick response, they have been able to accommodate my requests.
The connections are professional and courteous.

Reply from Palmetto Publishing
We are almost at the finish line for publication of my book Disposable Lives: The Animal Crisis Paradox. To say my experience with Palmetto has been great is an understatement. They have all been such a delight to work with. Tony, Brenna, Olivia, and the rest of the team make the process smooth sailing from start to finish.
I highly recommend Palmetto Publishing if you are considering bringing your book idea to life and turning your vision into a reality for readers.

Reply from Palmetto Publishing
Julia and Cassie were awesome!!! They never rushed me through anything,always answered any and all questions I had and did an amazing job helping me with my first book!!! When I write my next one I will be using them again.

Reply from Palmetto Publishing
Second book. They streamline the process through editing and creation of my concept.

Reply from Palmetto Publishing
Palmetto Publishing did an AMAZING job ALL the way through on my book project "HUSKER DOMINATION"! I spent 5 years writing the book and did all of the writing & editing. Palmetto Publishing took over and really did a great job inserting the print & photos as well as the cover design and getting the Author Bio done up front. They REALLY stepped up during the marketing phase through AMAZON & Barnes & Noble Books!!! 5 stars all the way around! SUPER HAPPY to have worked with them! HIGHLY SUGGEST Palmetto Publishing to first time authors as well as anyone else new to the industry

Reply from Palmetto Publishing
Anna Lynch and Olivia McCarren were great in bringing Dreamer of Short Stories-Revisited, throughout the process to completion. It was my pleasure to work with them on my projects.

Reply from Palmetto Publishing
The person who was supposed to oversee my project went on vacation. The person who was supposed to take it over didn't. At least, that was what I was told. The second person assigned to me couldn't guarantee a publication date. Even after it was published, there were problems. The company couldn't get the text right on listings with online distributors. Palmetto - like the nasty roaches their company is named for - is best avoided.
ADDITION: Palmetto contacted me after this review was posted to question where the listing was still incorrect. Apparently, the incorrect listing has been corrected on the major sites. As irritating as the incorrect listing information was, the real problem was that I had timed the publication for a Halloween promotion. Palmetto failed me. Their representatives are always very friendly and pleasant. Results, though, fall short. Because I couldn't be guaranteed a delivery date (ON A BOOK I SUBMITTED A FULL MONTH EARLY TO ALLOW FOR ANY DELAYS) the roll-out was negligible.

Reply from Palmetto Publishing
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