Purchase, payment, delivery - everything went smoothly from A to Z. The action figure was so well packaged that it arrived in perfect condition. In addition, the contact with Pack Turtle was very frie... See more
Company replied
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Review summary
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Ordered the Hot Wheels City Expansion Track Pack and it was shipped the same day. Very carefully packaged and in perfect, new condition. This item is frequently sold out at Target and Amazon and Pack... See more
Company replied
I couldn’t find the toy product anywhere else. You had the item making grandchild’s wish list possible. First time purchaser from site nothing but a good experience all around. Thank you!
Company replied
Ordered two kits: 2001 Moonbus and Sealab. Rapid delivery in good condition; well-packed and complete without damage. Came in two separate packages. Thx, Pack Turtle!
Company replied
Company details
Written by the company
Selling everything fun and collectible. Toys, action figures, collectibles, games, t-shirts, pet toys and more!
Contact info
Chesapeake, Virginia, United States
- 888-382-3967
- help@packturtle.com
- packturtle.com
4.7
Excellent
117 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
On time today
3 December 2025
Reply from Pack Turtle
Thank you for the review! We’re glad your order arrived on time. Let us know if you need anything, and we hope to see you again soon!
Assume shopping experience…
Order came fast and was exactly what we were looking for. Great experience all around.
3 December 2025
Reply from Pack Turtle
Thank you for the wonderful review! We’re happy your order arrived quickly and was exactly what you were looking for. Feel free to reach out if you need anything, and we hope to serve you again soon!
Reply from Pack Turtle
Thanks so much! We’re happy you had a good experience. Feel free to reach out if you need anything, and we look forward to seeing you again!
Quick and seamless site
Quick and seamless site. Check out and shipping were a breeze. Packing was not only top notch but environmentally friendly! Great company.
2 December 2025
Reply from Pack Turtle
Thank you so much for the great review! We’re glad you had a smooth experience and that our eco-friendly packaging stood out. We truly appreciate your support, and don’t hesitate to reach out if you need anything. We hope to see you again soon!
Great experience!
I couldn’t find the toy product anywhere else. You had the item making grandchild’s wish list possible. First time purchaser from site nothing but a good experience all around. Thank you!
1 December 2025
Reply from Pack Turtle
Thank you for the kind words! We’re thrilled you found exactly what you were looking for and that we could help make your grandchild’s wish list come true. We appreciate you and look forward to seeing you again!
Great customer service even wen u…
Great customer service even wen u returning and item
26 November 2025
Reply from Pack Turtle
Thank you for the review! We’re so glad we could provide great service, even during a return. We truly appreciate you and hope to welcome you back again soon!
The product arrived promptly and in…
The product arrived promptly and in good condition.
22 November 2025
Reply from Pack Turtle
Thank you so much for your review! We’re thrilled to hear your order arrived on time and in great condition. We can’t wait to help you find more items you’ll love!
Some issues but still good
There were some teriff issues that delayed him quite a bit but they were very good about updating consistantly. The interior box did arrive damaged which was super disappointing but he was fully in tact and functional. It looked like it happened with the manufacturers
19 November 2025
Reply from Pack Turtle
Thank you for your feedback! We’re happy to hear your order is in good condition and functioning properly. Let us know if you need anything.
Easy to use website and secure…
Easy to use website and secure payments. Shipping was fast and secure. Glad I found Packturtle.
27 October 2025
Reply from Pack Turtle
Thank you for your review! We’re so glad you found our website easy to use and felt confident checking out. We’re delighted you discovered Pack Turtle—see you again soon!
item arrived in good condition and was…
item arrived in good condition and was as described
27 October 2025
Reply from Pack Turtle
Thank you for your review! We’re glad to hear your item arrived in good condition and as described. We appreciate your business and hope to serve you again soon!
Reply from Pack Turtle
Thank you for the fantastic review! We’re so happy everything met your expectations—from quality to price to delivery. Thanks again for shopping with us!
Reply from Pack Turtle
Thanks so much! Happy to hear the price and fast shipping hit the mark. If you ever need anything, feel free to reach out!😀
Excellent Product, Fast Shipping
Ordered the Hot Wheels City Expansion Track Pack and it was shipped the same day. Very carefully packaged and in perfect, new condition. This item is frequently sold out at Target and Amazon and Pack Turtle offered it at a lower price. Highly satisfied and glad to support a business other than the big retailers.
21 October 2025
Reply from Pack Turtle
Thank you so much for the wonderful review! We’re thrilled to hear your Track Pack shipped quickly and arrived in perfect condition. It means a lot that you chose to support our small business, and we’re glad we could offer the item at a great price when others were sold out. Thanks again for shopping with us. Feel free to reach out anytime!
Fast shipping and items were in mint…
Fast shipping and items were in mint condition as listed.
20 October 2025
Reply from Pack Turtle
Thank you so much for the 5-star review! We’re so happy to hear everything arrived fast and in great condition. Enjoy—and thanks for choosing us!
Fastest Turtle I know!
I have ordered two items from Pack Turtle and have been very pleased with both. Quick shipping, good communication and quality products.
29 September 2025
Reply from Pack Turtle
Thank you so much for the kind words! We’re thrilled to hear you’ve had a great experience with Pack Turtle — fast shipping, clear communication, and quality products are what we aim for. We’re grateful for your support and hope to make your next experience just as smooth.
Found the toy my orange boy had as a…
Found the toy my orange boy had as a kitten. He still loves his old one, but it’s seen better says. We found the exact toy at a Great price! Quick delivery! He loves the new one too!
27 September 2025
Reply from Pack Turtle
Thank you so much for sharing this! We’re so glad you found the perfect replacement for your kitty’s favorite toy. It’s always heartwarming to hear stories like this — we love knowing our items bring joy to both pets and their people. We appreciate your kind words and hope your kitty enjoys his new toy for years to come!
Great seller
Great seller. Item arrived well packaged and exactly as described. Do not hesitate to purchase from Pack Turtle!
24 September 2025
Reply from Pack Turtle
Thank you so much for the wonderful review! We're glad to hear the item arrived safely and met your expectations. Your support means a lot to us. Feel free to reach out with any questions—we’re always happy to help whenever needed!
Toy showed up promptly, with a special lil note!
Toy showed up promptly! And with a little handwritten “Thank you” on the packing slip! My dog LOVES this squeaky toy, I’ll have to buy more before you sell out!
23 September 2025
Reply from Pack Turtle
Thank you so much for your kind words! We're thrilled to hear your pup is loving the squeaky toy — that absolutely makes our day! And thank you for noticing the handwritten note — we love adding a personal touch. We’ll be here when you're ready for more. 🐶
Reply from Pack Turtle
Thank you so much for the 5-star review! We're glad to hear you were happy with the fast shipping and careful packaging. Hope to see you again soon. All the best!
You are legit
You are legit! Answered my calls and kept me informed all the time I had questions about the order …. Can’t claim that you were a scam … you rock cause you told us the truth about your company and we were glad you did not lie … will be glad to recommend you to the people that want a review!
12 September 2025
Reply from Pack Turtle
Thank you so much for your amazing feedback! We truly believe in being honest and transparent with our customers, so it means a lot to hear you felt informed and supported throughout your order. We really appreciate your trust and willingness to recommend us — that’s the best compliment we could ask for! Please don’t hesitate to reach out if you need anything.
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