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Review summary

Created with AI, based on recent reviews

Evaluating 570 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality, compact size, and ease of use. Many highlight its portability, sturdiness, and comfort, making it suitable for various activities and users, including those with mobility issues. People appreciate the thoughtful design, which makes the chairs easy to assemble and disassemble. However, some customers experienced issues with delivery times, noting that orders sometimes took longer than expected or were shipped from China, contrary to their initial assumptions. A few reviewers also found the chairs initially stiff to set up or, in some cases, uncomfortable, with the front digging into their thighs. There were also isolated reports of chairs breaking on first use or difficulties with the return process.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the chairs for being compact,... See more

Quality

Customers consistently note positive experiences with quality, praising the chairs for being sturdy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of assembly and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise the speed of... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered one chair and was so impressed, I ordered a second in anticipation of our weather finally getting a grip of itself and spending time together outdoors. Sadly the second chair had issue on... See more

Rated 5 out of 5 stars

Super portable chair, we searched the internet for lightweight /small chairs, but could not find any as good as these Ozzi chairs, they are a bit stiff to put up initially, better this than loose li... See more

Company replied

Rated 5 out of 5 stars

Saw the ads on Facebook and liked the compact nature of the chair while folded, while also allowing for a good relaxed posture while sitting in it. Relatively few steps to unfold and fold it, though t... See more

Company replied

Rated 5 out of 5 stars

I recently bought the Ozzi Gear chair and I’m genuinely impressed. It’s lightweight, compact, and incredibly easy to open, which makes a huge difference when my hands are already full with dogs, t... See more

Company replied


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.2

Great

TrustScore 4 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This is a lounge chair for champions

This is a lounge chair for champions. Best quality in the market, supports big chair sitters aka heavy hitters! Great support from the company. I recommand all chairs from Ozzi Gear. They are agile, easy to setup and small in size, but big in chair seating!
Best outdoor chair company there is in the world. I recommand all outdoorzies to buy a chair at Ozzi Gear!

1 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Agrippa! Thank you so much for such an amazing review on our Lounger chairs. Super happy to hear that you love the product.

Rated 5 out of 5 stars

There is no more need for compromise

I thought when it came to portable chairs, it was all about compromise. The crew at Ozzi Gear proved that wrong. They have designed a chair that is lightweight, compact, solid construction and comfortable. And it comes with a lifetime warranty. You really cannot go wrong with these chairs.

1 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

You're absolutely right, and thank you for leaving such a great review on our chairs.

Rated 5 out of 5 stars

These chairs are remarkable

These chairs are remarkable. Our previous chairs were bulky and heavy in the context of either storing them in our motorhome or carrying them to outdoor events.

We were originally unsure about buying these, but we took the plunge .... and we're so happy we did. These are above all comfy, so light to carry and small to handle. No regrets at all.

1 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for such an awesome review, Laurel. Also super glad to hear that you have now moved away from those big, bulky, and heavy traditional outdoor chairs.

Rated 5 out of 5 stars

Get two, because you’ll end up buying a second one 🤣

Everything they say about this chair is true! After much deliberation I bought myself the Ozzi outdoor chair because I was sick of lugging my big old heavy one about. I decided it would be an investment.
I told my husband who gasped when he heard the price saying I was mad to spend so much on a folding chair. I bet him that, when it arrived and he saw it, he’d want one himself. - He laughed - yes he laughed and said ‘absolutely no way, a folding chair! not for that price’ . - Of course you can guess what happened. ‘ My chair arrived, he looked at it, he sat in it, he put it up and down and then said ‘ Oooh that’s light, wow it’s so easy to put up and down, blimey isn’t it comfortable’ . Followed by sheepish looks and ‘ I think I want one now’ So here I am buying a second chair, I just wish I’d actually bet money on it! 🤣

2 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for such an awesome review, Christine, and I appreciate you giving me a heads up to all future customers. This might explain why so many orders of late have come through with the purchase of two chairs aha

Rated 5 out of 5 stars

These are the best chairs EVER!

These are the best chairs EVER! They fold up easily into a little bag which is easy to carry to the beach or when you go out for a walk. They are really strong and very comfortable for long periods of time. Totally recommended!

29 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you so much for this awesome review, Margaret. They do indeed make awesome beach chairs.

Rated 1 out of 5 stars

Don't buy these chairs

Don't buy these chairs if you are elderly or not very strong. I'm in my 70's and fit but I couldn't put the chair up it was far too hard. The advice was that it would get easier once they had been put up and down a few times. to do this you have be able to put them up in the first place. If you watch the video that shows a man putting up supposedly a new chair, it all slides out really easily, no effort. I don't believe this is a new chair. Also found, once someone had put them up for me (with a struggle) that the back laid back too far for me to be comfortable. Asked about a refund as they say 45-Day Money-Back Guarantee
I quote - 'If it’s not right for you, return it within 45 days for a full refund. No questions asked.'
That's rubbish. If you have had a discount you can't get a refund. They don't say that when they advertise their 45 day return. Also this isn't mentioned at all when being offered the discount. It's a con so they don't have to honour their 45 day return.
Don't touch this company. I certainly wouldn't recommend them.

15 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Jan,

Thanks for your review, but please allow me to clarify a few points here. As mentioned through all of our marketing, the initial set up is indeed a bit tighter to set up, as the canopy does need to break in. This is very clearly shown in all of the set up videos that are available for anyone to watch prior to ordering our chairs. I'm sorry that you could not set the chair up all the way.

In regards to our return policy, we are also extremely transparent and truthful about this. We clearly state that our return policy is open to anyone to return a product unless a discount code has been used on the back end. This can be seen here - https://ozzigear.com/policies/refund-policy

Please feel free to reach out directly to me via peter@ozziear.com if there is anything further that I can help you with. I am sure we can organise a store credit for one of our Lounger chairs, which have a higher back.

Thanks!

Rated 5 out of 5 stars

Product is fantastic

Product is fantastic. Having a motorhome the size and weight of items is extremely important. These chairs are very light and fold down to a small package. Whilst they are more expensive than some foldable chairs the build quality and unique folding mechanism , together with a lifetime guarantee make them good value for money.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Bought two chairs two years ago and find them both functional and comfortable. We had a minor issue with one of the two chairs we bought, emailed the company and were immediately sent replacement’s without any fuss. Fantastic service - couldn’t have asked for a better response. Would continue to buy goods from this business with 100% confidence any issues would be sorted

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Light comfortable & convient chairs

We recieved a replacement chair as our chair was faulty
The chairs are so handy we keep them permanently in the car as they are so small & light
(No need to remember to pack as there always there)
Thay are so comfortable & easy to unpack, use & then repack
Our old chairs were bulky & heavy you could not leave them in the car as they took up so much space

28 April 2026
Unprompted review
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing, I’m often a bit hesitant on some advertising currently out there, but these chairs are 100% legitimate, great quality and worth ever dollar- the buying experience was great. They kept me informed the whole process and they arrived when they said they would.

17 April 2026
Unprompted review
Rated 3 out of 5 stars

Expectations shattered but eventually resolved

I thought that from the reviews these Ozzi chairs would solve our problem and so ordered two and as part of the order was able to select two bases at zero cost. HOWEVER after waiting and waiting the chairs arrived only to find one of the pop buttons not fully working and absolutely no signs of the free bases for the chairs. sent two messages where they say they respond within a few hours but here we are over six hours later and no reply. these are not cheap pieces of kit and feel ripped off. there is no mail address or contact available and no response from their message system.
Update after repeated communications Peter finally sorted and got the issue resolved so thankyou and credit where credit is due, however but still believe the CS needs to be improved.

27 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey guys, any faults with the product are completely covered under our lifetime warranty, and brand new units get sent out free of charge.

Can you please email support@ozzigear.com and myself, peter@ozzigear.com, in order to make sure that the email is received by you?

Thank you & I look forward to getting this solved for you as fast as possible.

Rated 1 out of 5 stars

REFUND REFUSED FOR ILLEGAL REASON

Upon receipt I informed them I wanted to return the chairs. After making me go through various hoops (incl. sending photos to ensure they hadn't been use outside) they refused a refund. The reason given is that their terms and conditions say if a discount code is used or if it is a sale item they can refuse. This is breach of UK law i.e. the Distance Selling Regulations. As they are an Ausstralian company there is little you can do. I have disputed the charge with my credit card company. BE WARNED.

20 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Peter! Of course, we ask for photos to make sure that the product you are requesting to return is not broken or abused. This is common sense for any business to do and not classified as hoops to jump through.

In regards to the return not being valid under our policies, this is also very clearly stated in our terms and conditions. If a discount code is used in the backend to further subtract from the total you are paying, the return window is voided.

If there's anything further that I can help with, please get in touch with me directly via peter@ozzigear.com.

Rated 5 out of 5 stars

Wonderful quality product

Wonderful quality product - exactly as described! Besides their truth in advertising, the customer service team is on the ball and answered any questions very promptly. Was really surprised by the speed of delivery. Would not hesitate to recommend or purchase more!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Purchased two loungers 3-4 months ago…

We have just started to use the two loungers that we purchased back in November. Very easy to set up and very comfortable. Store perfectly into the area I was hoping they would in our camper. Quality of the material/fittings looks very good but time will tell. Very happy with the purchase.

25 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for this amazing review David. Super happy to hear that you love the quality of our Loungers!

Rated 5 out of 5 stars

My New Must‑Have for Training Days

I recently bought the Ozzi Gear chair and I’m genuinely impressed. It’s lightweight, compact, and incredibly easy to open, which makes a huge difference when my hands are already full with dogs, treats, leads, and all the gear needed for agility training and trials. Despite how small it packs down, it’s surprisingly sturdy and feels very secure to sit on.

What I love most is how it keeps my hands free — no more juggling a bulky chair while managing excited dogs. It’s now one of the first things I grab for training days, trials, and even casual outings.

Overall, I’m very happy with this purchase and would definitely recommend it to anyone who needs a portable, reliable chair — especially dog sport people who appreciate gear that just works.

26 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Fay, thankyou for this in-depth, awesome review on our Ozzi outdoor chairs. Much appreciated!

Rated 5 out of 5 stars

Light, quick and easy to setup.

So light even my kids are prepared to carry them. Great communication. Chairs are exactly as described. Easy and quick setup.

25 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for taking the time to share your experience using our Ozzi outdoor chairs mat.

Rated 5 out of 5 stars

Great product and attentive customer service

Great product and attentive customer service - we started with two of the smaller chairs and then purchased two of the loungers - please see our video to see them in action! Thankyou for this great gear so we’re comfortable when we’re out and about!

26 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks to this awesome review Natalie. Also super happy to hear that you've gone ahead and purchased those loungers!

Rated 5 out of 5 stars

Brilliant chairs

Brilliant chairs, really well made and will outlast most chairs on the market. My girlfriend and I bought one each to bring with us when we go camping and hiking and it's safe to say that our old chairs don't even get a second thought. I highly recommend getting one if you're on the fence. To more camping and hiking adventures!

24 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for such an awesome review James. Super happy that both of you guys are loving the use of our chairs!

Rated 1 out of 5 stars

Very hard to put up

Very hard to put up, the chair fabric seems to be too small which required me to use all my strength to pull the back supports to latch on the second button. We bought 2 for use when going to the F1 British Grand Prix in Silverstone and both were the same. We are now thinking of retuning them and asking for our money back.

8th May 2026 I thank Ozzi for there comments and I can confirm I watched all the videos on their site on how to put up the chair, they make it look easy. However I have not sent them back yet and have kept them up for several weeks with the hope they will relax and become easier to operate. I will update end of May.

23 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Stephen, thanks for the review, but please allow me to share some insight here.

The canopies of our chairs are designed to be tight at first, as there is a small break-in process that needs to be undertaken. Please watch this video as we show you exactly how we recommend setting the chairs up for the first time - https://ozzigear.com/pages/product-support-videos

All future use afterwards will be extremely simple!

Rated 1 out of 5 stars

Nothing is as it seems.

Ordered their smallest camping chair , a bit surprised at the weight of it but ok set it up and immediately found it was impossible to get into beings as it was very low and even more difficult to get out of beings as there is no where to grip the only way was to tip it over and crawl out. It was also very uncomfortable to sit in. The no quibble return is a joke as one has to film every aspect of the item including the packaging and feet . The packaging has been disposed of so that’s it one has to return it in it’s original packaging obviously every obstruction in place to deter a return.Reading their advertising an 80 year old was asked is the chair suitable for him to get in and out of their reply was like everything else is over the top saying yes of course it is very suitable ..l can prove it’s not.
So l have wasted £80 dealing with a company who hold all the cards to deter the customer feeling valued. Everything is on their terms or no deal.

23 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Martin,

It sounds more than likely to me that you have not correctly set up your chair, as they are not as low as what you are describing and are very simple to get in and out of, as shown by the hundreds of real customer videos that we have all across our website.

Please follow this link to see how we suggest setting your chair up properly - https://ozzigear.com/pages/product-support-videos

In regards to getting up and out of your chair, we simply suggest placing your hands on the side pieces of the canopy and pushing yourself up and out. This is also another reason why we have made our chairs significantly higher up off the ground than any other compact outdoor chair on the market.

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