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Review summary

Created with AI, based on recent reviews

Evaluating 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its sturdiness, comfort, and compact, lightweight design. Many appreciate how easy the chairs are to set up and take down, making them highly portable for various activities like camping, beach trips, and sporting events. People find the chairs to be a significant improvement over bulkier alternatives, often noting their excellent build and durability. However, some people experienced issues with delivery services, reporting longer than expected shipping times and difficulties with order tracking. A few customers also found the chairs initially stiff to assemble or difficult to get in and out of, especially those with mobility challenges, and some expressed dissatisfaction with the return process.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the chairs for being... See more

Quality

Users describe positive interactions with quality, highlighting that the chairs are well-built, sturdy, and... See more

User experience

Clients share positive opinions on user experience, highlighting the products' ease of use, comfort, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced quick delivery,... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and had... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are literally brilliant chairs. I am 6ft 4inch and weigh 18 stone and have always been wary of sitting in camping chairs as i've never been sure they would hold my weight. This is everything a l... See more

Company replied

Rated 5 out of 5 stars

Super portable chair, we searched the internet for lightweight /small chairs, but could not find any as good as these Ozzi chairs, they are a bit stiff to put up initially, better this than loose li... See more

Company replied

Rated 5 out of 5 stars

Saw the ads on Facebook and liked the compact nature of the chair while folded, while also allowing for a good relaxed posture while sitting in it. Relatively few steps to unfold and fold it, though t... See more

Company replied

Rated 5 out of 5 stars

I recently bought the Ozzi Gear chair and I’m genuinely impressed. It’s lightweight, compact, and incredibly easy to open, which makes a huge difference when my hands are already full with dogs, t... See more

Company replied


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.2

Great

TrustScore 4 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ozzi Gear Portable 1.7Kg Chair

Ozzi Gear Portable 1.7Kg Chair. Have used chairs purchased several times already. Do like the design and weight for dimensions trade off. Do like how it assembles, that it is a one-piece design. Initial thoughts were a little heavier than expected and a little longer than though when packed up form. I don’t have any issues with either having used them a few times. Looking forward to future varied use occasions. The seat height and back support was an important factor and delivers well.

8 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for this excellent review, John.

Rated 5 out of 5 stars

These Ozzi Gear chairs are the ultimate…

These Ozzi Gear chairs are the ultimate in support for anyone with back pain. The seat fits so well around the lower spine. The construction is super strong. My best description would be "the modern day bean bag - without the beads". Or, more like a hammock for the bum. It's a chair you can "fall" into and not have to worry about getting numb. I wish airline seats were as comfy.

8 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Linda,

Thank you for taking the time to leave such a great review and also to let us know that it has worked well even for you with the back pain that you suffer from.

All the best.

Rated 5 out of 5 stars

Bought the Ozzi Outdoor Chair for my…

Bought the Ozzi Outdoor Chair for my husband and daughter to take to dragon boat regattas. Had a full weekend on the river, seats were comfortable but the best part was saved a lot of space in the cart and car for other things. Great product wish I had of got the higher back ones though.
Judith Keenan

2 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey Judith! Thank you so much for this awesome review on our Ozzi Outdoor Chair. Glad to hear that both your husband and daughter love the chairs.

Rated 1 out of 5 stars

Delivery is terrible

Bought a chair on 26/4/26, still not appeared, it was 3 days later when they started dealing with the order, advert states “free and fast shipping worldwide”, what a joke, still not appeared, according to the tracking info the plane was in the air for 3 days to get from china to uk, arrived in London, been there since yesterday 07:00, it’s still there and has yet to get to Scotland. This was a trial with a view to the local scout troop buying them, THAT WILL NOT BE HAPPENING. They may or may not be great chairs just don’t be in a hurry for them.

UPDATE 15/5/26
Peter from ozzi has stated that the couriers are nothing to do with him, correction Peter, you have taken all these couriers on your business depends on them, might I suggest a warehouse somewhere in Europe with stock that can be sent from there as my delivery issues are not alone I can see there are other disgruntled customers. The chair has now arrived and I can’t fault it in any way, it is very good quality, however it’s a shame that has been lost in your lack of grasping the fact that buying from you includes from the moment I order until your couriers deliver, it’s a pity that the stance you’ve taken means that the delivery issues that you have will continue, so for that Peter the 1 star for delivery remains.

6 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi John!

I have just checked your order and can see that it is currently sitting with Royal Mail, awaiting delivery by them -https://www.royalmail.com/track-your-item#/tracking-results/GV329048776GB

We are not a courier and have no control over how fast they choose to move the package on to the customer. If it was in our control, we would be delivering these packages on the same day for all customers.

If there is anything further that I can help you with, please email me directly via peter@ozzigear.com - that way I can personally step in and assist.

Thanks!

Rated 1 out of 5 stars

Buyer beware

I bought two of these chairs which were not suitable for me. I emailed them asking to return them under their 45 day refund policy. I had to send various photos to prove they hadn’t been used outside. The return was approved . The address to send the chairs back was in Australia despite the return address on the packaging being in Cannock. I queried this but was told I couldn’t return the chairs to that address. The cost of returning the chairs to Australia would be approximately £100.00.
I definitely would NOT recommend this company

5 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey Anita, the return address that you are referencing on the package would be the origin post office who issued the initial delivery for you.

Our return address that is supplied by us is clearly found on our website and is the location of our business here in Australia - we are an Australian business.

PLease reach out to me directly via peter@ozzigear.com if I can help you further.

Thanks!

Rated 1 out of 5 stars

I got 3 chairs hard to get out of…

I got 3 chairs hard to get out of uncomfortable the first time I used it the leg snapped and I landed in the dirt I have a one word review “crap”

4 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hey mate, sorry to hear about this experience, but can assure you that any product fault is completely covered under our lifetime warranty.

Can I please also ensure that you have correctly watched the product setup videos, as product breakages are extremely uncommon? My best guess would be that perhaps one of the front arm extensions would have not been correctly extended.

Here's the setup video - https://ozzigear.com/pages/product-support-videos

Please also feel free to reach out to me directly via peter@o0zzigear.com so that I can help further.

Rated 5 out of 5 stars

Best camping chair for taking on a long…

Best camping chair for taking on a long walk. Easy to set up and put away. Compact. Watch the videos first as first time it is stiff and you need to give it some time to stretch. I did this over 48 hours in stages and it worked. Super stable. We got a deal that included the ground sheet to stop sinking. I also got the table. This is also fantasticly easy to assemble. Love the gear. It is going to get a lot of use in our camping trips.

4 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you so much for this awesome review, Kirsty!

Rated 5 out of 5 stars

High quality folding chairs

We ordered two chairs for delivery to the UK. They arrived in one week. We are really impressed by the quality - they feel strong, stable and secure. Very easy to set up and pack away. Really portable. Watch the video instructions first; they really help.

3 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Love to hear that the product and service were up to your expectations, Nick. Thank you again for leaving this review.

Rated 5 out of 5 stars

Great chairs

We have had so many cheap camping chairs over the years , and I was initially put off by the price of the Ozzi chair. It does however “do what it says on the tin”. Sturdy, compact , light, and most importantly if you are prone to lounging in a camp chair rather than sitting upright, surprisingly comfortable. Initially slightly difficult to put up, but not the second time. And they have a lifetime guarantee. Just sent off for the groundsheets for soft ground use because they were really cheap. Good chairs.

4 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

This is fantastic to hear, John. Thank you for taking the time in order to leave this review. All the best.

Rated 1 out of 5 stars

Chair was uncomfortable and difficult…

Chair was uncomfortable and difficult to get out of. I requested a return and was offered alternatives . They do not readily give your money back.
They offer freebies for positive reviews. I would not recommend dealing with this company.

19 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Jill,

Thanks for your review. However, please allow me to clarify a few points here.

The chair needs to be fully set up and erected as per the below setup video in order for you to judge its comfort fully. Please confirm that this has been done as per the below video - www.ozzigear.com/pages/product-support-videos

We also readily stand behind our 45-day money-back guarantee as long as the product you are returning is still in a like-new condition. We also do NOT offer any incentives for positive reviews.

We simply email customers who have initially left a positive review and ask them to film a video for us. This is then compensated by us by sending a free chair out to that customer for the time that they spent helping us with this video. This is what ANY legitimate company should do if a customer wants to take time out of theirs days to help us.

Thanks

Rated 5 out of 5 stars

This chair is a cracker

This chair is a cracker - compact, quick and easy to assemble, and comfortable. We leave our chairs in the back of the car ready to go with us always, from beach days, picnics, and outdoor festivals, to camping - I have arthritis in my knees and this chair is so easy to get in and out of.

4 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Love to hear this, David. All the best.

Rated 5 out of 5 stars

I am loving my Ozzi chair

I am loving my Ozzi chair. It's so easy to carry around and comfortable to use. I am amazed at the stability. Really good customer support also.
Thanks for building a great product.

30 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

That is fantastic to hear, Charmaine. Super happy that you also had a great experience with our customer support team!

Rated 5 out of 5 stars

A fantastic chair

Kept well informed of expected delivery. Very easy stages from storage to fold out as a chair. Sturdy, comfortable, and an all round great buy!

3 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for leaving this great review, Karen. Happy to hear that you love our Ozzi outdoor chairs.

Rated 5 out of 5 stars

The perfect take anywhere chair

I had two minds about purchasing this chair due to its cost, it's not cheap ! but after receiving it any doubts soon disappeared ! It's a fantastic piece of kit. the materials used are of exceptional quality and the standard of manufacturing is first class ! I can't recommend this chair enough.

10 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

They definitely are the perfect chairs to take anywhere. Thank you for taking the time to leave this review. All the best.

Rated 5 out of 5 stars

Camping chair

Bought for camping. Stiff at first as others have said but worth the effort. Very comfortable and fits in the tent vestibule. I’m glad I bought two as my friend wants one now.

1 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for this review, Linda. This stiffness goes away after the first 24 hours, once the canopy has been broken in and is relaxed. All the best.

Rated 5 out of 5 stars

From sceptic to convert

I kept seeing adverts for these chairs on Facebook, and resisted for a while, thinking "if it sounds too good to be true. . . ". And also the price point made me wary, as they seemed very expensive compared to other folding chairs. Well, as the saying goes, you get what you pay for. These chairs are brilliant! They really do fold down to a very manageable size and are very lightweight. They're not kidding when they say that they could be a bit difficult to extend all legs the first time you use them - I couldn't have done it myself, but my husband and son managed eventually. After the first couple of uses, it became much easier, and I can do it myself easily now. They're just as easy to pack away . The chairs are very comfortable to sit in, and the pocket on the side is a very useful feature. We've not had to use the groundsheets yet, but they are a good addition to the chairs, and will be used for the first time soon, when we have a beach day. The chairs fit nicely into my backpack for ease of carrying. Overall, a great product, and even though expensive, I feel they are value for money.

27 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for leaving this awesome review, Frances.

Super happy to hear that you took the plunge and ordered a couple of our chairs and that you are now extremely happy with them. Many people are often put off by ordering on Facebook, but we are happy to know that you find our chairs exactly as advertised.

Thanks.

Rated 5 out of 5 stars

Eight lil rippers!

I bought eight of these, based solely on the Facebook advertising, and opened one for the first time today to check it out. Compared to our ancient chairs that force you to sit bolt upright, these chairs you sort of sink into a more relaxed position. Setting up and clicking everything into place was easy and the instructions are included should you need them. They don’t have arms or a cup-holder, but there are pockets to put things in. With the click of a few buttons they fold, down ready to put into the included carry bag. All in all, it’s small enough to chuck in the boot and leave there until needed.

3 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for your awesome support, Peter! Extremely happy to hear that you love the product.

Rated 5 out of 5 stars

Ozzi gear chairs the best value available.

We have 2 of the chairs, the standard one and the lounger and love them both. The small size of them means we can always have them in the back of the car and never be caught without a chair when we really want one. They are easy to assemble and built really strong. We really questioned spending so much on a camp chair but now know they are well worth it. Great value and comfortable.

3 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for this awesome review, Daniie. Super happy to hear that you love the ease of use and comfort of our chairs.

Rated 5 out of 5 stars

Massive upgrade to my old chairs

These chairs are a massive upgrade to the standard pole chairs. No faffing around just open click the supports out and done in less than 30 seconds. Used to hate trying to stretch material over the end of poles…..no longer!
Really comfy and portable. Slightly heavier and large packed down than I saw advertised (water bottle), maybe one of those big gulp ones! Overall really happy and think the are great.

2 May 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for this awesome review, Simon. Yes, we hear the same thing again and again. These chairs are definitely a massive upgrade.

Rated 5 out of 5 stars

Compact. Lightweight. Sets up in seconds. Love it.

Been wanting to get this for a while and finally did it! No regrets. Super happy. We got the 3 chair package. 1 for each of us.

I keep them in the car at all times now b/c you never know when you'll need it.

I just went to my son's chess tournament and there were no chairs for parents or spectators so it came in super handy then.

I've brought it to track and field so far and soccer games. The kids love sitting on it too.
This chair gets quite a lot of attention. Everyone wants to know where i got it from b/c it is so sturdy and compact.

I want to buy more now for the cottage. Great for bonfires, dock and just sitting outside. We have the muskoka chairs but they're so heavy and no one wants to move them around. These are so awesome for moving around as everyone moves around locations alot at the cottage.

Set up tip: When you first receive it, the top pole part for the backing will be hard to snap in. I needed my husbands help to get it stretched out enough to snap in securely. I left the chair open and up set like that for a week with stuff on it to stretch out the fabric. After that, i can snap it open and close like a breeze. It just needs that initial stretch.

19 April 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for sharing such an in-depth review, Shelly. Love to hear that you are sharing the support and showcasing our products when out and about. All the best.

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