My issue is the 3 to 7 days of delivery i got after 6 working days which was long other wise im ok with your suppliers
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Was an okay-ish experience. After I ordered. I got worried when i didn't hear anything from them after the 2nd week, after I called to hear what the problem was, then I told the lady that lack of comm... See more
I took a big gamble ordering on their site only going on a Google search. I was even more worried when I was unable to get hold of them on any of their phone numbers given on their site. Well I can... See more
The opium tester tests positive every time no matter who is taking the test. Seems like a problem with that tester. Also it would be nice to have a marker for where the urine should stop like with oth... See more
Company details
Written by the company
Oxyaider is a young energetic, private company registered in South Africa that focuses on people’s health, their well-being, sales, after-sales services of quality and affordable Home Medical Equipment, and Respiratory Therapy products in the local market. Oxyaiders mission is to provide the best healthcare solution money can buy and creating a long lasting after sales service, by delivering a wide range of specialty products and services ensuring quality care for all patients and as a reliable partner to the health care community.
Contact info
South Africa
- oxyaider.co.za
3.6
Average
247 reviews
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Hasn’t replied to negative reviews
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Poor service
25 April 2025
Good service
23 April 2025
I got continuous feedback on progress…
I got continuous feedback on progress of my order until delivery. Goods were delivered as ordered.
17 April 2025
I order every month and every month…
I order every month and every month between 8- 10 days i have to ask for my order to please be delivered.
I just sent this message out again today.
Hi I placed my order 11 days ago and its still not been dispatched? This is my monthly supply for breast cancer support. Every single month I have to follow up for my order to be released, in end i end up going to clicks to spend more money getting top ups while waiting?
6 March 2025
The company has good customer services
The company has good customer service. Received my order within reasonable time. However I have been waiting for my reimbursement for the things that were out of stock. I'm still awaiting. Been 2 weeks plus.
12 March 2025
Poor service and no communication.
I placed an order and received an invoice, but there was no further communication, delivery, or updates for 2 weeks. My email for an update went unanswered, and only after contacting them via WhatsApp was I told they were out of stock. Another week passed with no updates. WhatsApp stopped responding, leaving me in the dark. After requesting a refund via email, they sent another invoice, and 2 days later, the delivery arrived incomplete. When I inquired, I was told the missing items were out of stock. I’m still waiting for my refund. Poor communication and service.
18 March 2025
AIR MATTRESS
It is a quality air mattress and communication was prompt about delivery expectations.
4 March 2025
ONLY HALF OF MY ORDER OF 24 BANDAGES…
ONLY HALF OF MY ORDER OF 24 BANDAGES WAS DISPATCHED. WEEKS LATER, I AM STILL WAITING FOR THE BALANCE OF MY ORDER TO BE SENT TO ME.
13 February 2025
Perfect communication and delivery.
Perfect communication and delivery.
Great price.
Got exactly the right things needed for my dissections (BVSc 2nd year)
10 February 2025
Not so good experience
No communication, still waiting for refund for goods not delivered. I am not even told how long the refund process will take. Have to call them for every time. They did not even see some email I sent, I had to make follow up calls after sending the email
20 February 2025
Fantastic service
The product I wanted was out of stock. They phoned to inform me so I can decide to purchase something else or get a refund. I was very pleased with a caller's manor of approach and her detailed explanations of the alternative products available.
31 January 2025
Good assistance despite there being a…
Good assistance despite there being a shortage of 1 of the products ordered and ensuring I get my refund.
The product I had received was an overbath assistive device which is quite sturdy.
17 January 2025
Only actioned when I followed up
16 January 2025
There is poor communication
There is poor communication. I’ve been waiting for my order for 2 weeks. It still hasn’t arrived. Their lines don’t go through. They are rude on WhatsApp. They are unapologetic and unprofessional. They don’t respond to their emails. Worst medical supplier I’ve ever used.
5 February 2025
Unprompted review
Adassa a star!!!!
Adassa a star!!!!
Communication excellent.
When informed about the wrong design she sent for my scissors to be collected at very short time , thank you Adassa keep up the good work, so efficient, humble , and customer comes first to Adassa.
Thank so much appreciated!!!!
22 January 2025
No communication what so ever
14 January 2025
Very good and fast service!
8 January 2025
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