Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more
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Review summary
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Reviews shaping this summary
July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more
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I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more
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Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more
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Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
35K reviews
Asks customers to review
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Should have read the 1 Star REVIEWS FIRST
Not sure they know what they are doing; asked a question via email and then cancelled the order, giving a completely different reason! Not only lost 1 customer, but 2.
Should have read the 1-star reviews first, as there are pages of them.
14 August 2026
Unprompted review
Reply from Oxford Online Pharmacy
I am really sorry to hear about the frustration and confusion you have experienced with your recent order and our email communication. This is far from the standard we aim to offer. Your feedback is very important to us and we would like to understand fully what went wrong so we can put things right.
Please email help@oxfordop.co.uk with the subject "TrustPilot Review" and include your order number, so we can look into this as a priority.
Kind Regards,
Louisa
Customer Care
Fast
Good service,order arrived on time,helpful staff,overall im satisfied and recommend company
7 August 2026
Reply from Oxford Online Pharmacy
Really pleased to hear your order arrived promptly and you found our team helpful. It is wonderful to know you feel confident recommending us to others and that you are satisfied with your experience overall.
We look forward to helping you again with future orders.
Kind Regards,
Harriet
Customer Care
quick and easy
28 July 2026
Reply from Oxford Online Pharmacy
Pleased to hear you found the process quick and easy. We aim to make your experience as straightforward as possible, so it is great to know we achieved this for you. We hope to be here whenever you need us again in the future.
Kind Regards,
Louisa
Customer Care
Excellent service
Fast delivery, excellent customer support, no nonsense straight forward help when you need it. Come back to Oxford Pharmacy every time.
7 August 2026
Reply from Oxford Online Pharmacy
We’re so pleased to hear that our speedy delivery and no nonsense customer support have made a positive impression. It really means a lot that you choose to return to us time and again. The team truly values your trust and loyalty.
We look forward to supporting you whenever you need us.
Kind Regards,
Harriet
Customer Care
Fast
Fast, efficient service from start to finish - items at market price or less. Will use again for sure.
7 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear that your experience was seamless throughout, and that you found our pricing competitive. We’re always working to maintain that balance of value and efficiency. Hearing you intend to order again is really encouraging for the whole team. We look forward to welcoming you back soon.
Kind Regards,
Katrina
Customer Care
The service was simple
The service was simple, friendly, efficient and quick delivery. I would use it again
6 August 2026
Reply from Oxford Online Pharmacy
Hi,
We’re so pleased you found the service straightforward and efficient. It’s great to know that the friendly approach and fast delivery met your expectations. Your willingness to use us again means a lot. If you need anything in future, we’ll be here to help.
Kind Regards,
Harriet
Customer Care
Relatively straightforward and detailed…
Relatively straightforward and detailed information given when requested. Speedy delivery.
27 July 2026
Reply from Oxford Online Pharmacy
Glad you found the process straightforward and that the information we provided was helpful. It's great to know your delivery arrived quickly too. We always aim to make things clear and efficient for our customers, so your feedback is wonderful to hear.
We look forward to supporting you again whenever you need us.
Kind Regards,
Louisa
Customer Care
Absolutly great experience.They care…
Absolutly great experience.They care about you..Keeping intouch..Defo be back to go forward on my weight loss journey.
6 August 2026
Reply from Oxford Online Pharmacy
Hi,
It is wonderful to hear how supported you felt throughout your experience with us. We really believe in staying connected and offering care every step of the way, so knowing this made a difference for you means a lot. Thank you for choosing us as part of your weight loss journey. We look forward to helping you again in the future.
Kind Regards,
Louisa
Customer Care
Reply from Oxford Online Pharmacy
I am very sorry your order was not dispatched as quickly as you expected, especially after paying for next day delivery. I completely understand how disappointing this must have been.
Please could you email help@oxfordop.co.uk with the subject "TrustPilot Review" and include your order number? I want to look into what happened and make things right for you.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
We are so pleased you found our ordering process simple and appreciated the convenience of the online consultation. It is always great to know our next day delivery service helped things run smoothly for you.
Thanks for choosing Oxford Online Pharmacy. We hope to support you again soon.
Kind Regards,
Louisa
Customer Care
Very helpful and checked that the…
Very helpful and checked that the medicine was suitable.
6 August 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your feedback. It is wonderful to know that you found our team helpful and appreciated the extra care taken to ensure your medicine was the right choice. We always want our customers to feel supported and confident when ordering with us.
We hope to see you again soon.
Kind Regards,
Katrina
Customer Care
Excellent service from ordering to…
Excellent service from ordering to dispatch and collection to delivery service very good 💯 service just surpurb.
6 August 2026
Reply from Oxford Online Pharmacy
We are so pleased to hear that every step of your experience with us, from placing your order to receiving your delivery, went smoothly. Your kind words about the service mean a lot to our team.
Thank you for choosing Oxford Online Pharmacy. We look forward to helping you again in the future.
Kind Regards,
Harriet
Customer Care
Great customer service.
I rely on this service as I am so busy. Ease of ordering and Professional consultation. Prompt delivery at a reasonable cost.
6 August 2026
Reply from Oxford Online Pharmacy
It is fantastic to know that our straightforward ordering process and professional consultations have made things easier for you, especially when life gets busy. We are glad our prompt delivery and reasonable prices are meeting your needs. Thanks for making Oxford Online Pharmacy your go to. We look forward to helping you again when needed.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
It is wonderful to know you found what you needed easily and appreciated our range of products. We work hard to provide a reliable selection and value for our customers, so it is great to hear you enjoyed our discounts too. We hope you continue choosing us for your pharmacy needs.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
It’s so encouraging to hear you’ve had consistently excellent service with us. We really value your ongoing support and are pleased to know we’ve met your expectations each time. If you need anything further in the future, do let us know.
Kind Regards,
Katrina
Customer Care
Excellent service and very effective treatment
Excellent service from start to finish. The online consultation was straightforward and professional, my order was reviewed quickly and delivery was very fast. The medication arrived well packaged with clear instructions, and it has worked extremely well for me. I also contacted them afterwards with a question about the dosage and received a quick and helpful response. Very happy with the whole experience and I would definitely use Oxford Online Pharmacy again.
6 August 2026
Reply from Oxford Online Pharmacy
It’s great to hear you found the online consultation simple and that your order was handled efficiently. I’m so pleased the medication reached you quickly and safely, and that our instructions were clear and useful. You mentioning our aftercare and speedy responses is especially appreciated. We look forward to helping whenever you need us in the future.
Kind Regards,
Louisa
Customer Care
Strict with their guidelines
I have nothing but praise for this company. If I’ve had any issues, they are rectified quickly and without hassle
3 August 2026
Reply from Oxford Online Pharmacy
It is really encouraging to know that you feel supported by our team and have found any concerns resolved swiftly and without fuss. Our aim is always to make things as stress free as possible for our customers, so this means a lot.
We hope you continue to enjoy using Oxford Online Pharmacy. Thanks so much for sharing your experience.
Kind Regards,
Louisa
Customer Care
Fast processing and quick delivery
Fast processing and quick delivery. Good price for this generic medication.
27 July 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your feedback. It is great to know you were pleased with the fast service and the value of the medication. We always aim to offer efficiency as well as good pricing for our customers.
We hope you’ll keep using Oxford Online Pharmacy for your future needs.
Kind Regards,
Katrina
Customer Care
Super-fast efficient service.
6 August 2026
Reply from Oxford Online Pharmacy
So pleased you found our service quick and efficient. We know how important it is for everything to run smoothly and appreciate your recognition of our speed. We hope you’ll choose us again whenever you need us.
Kind Regards,
Harriet
Customer Care
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