Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more
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Review summary
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Reviews shaping this summary
July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more
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I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more
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Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more
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Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Oxford Online Pharmacy
It is great to hear you found our service straightforward and the quality to your satisfaction. Making the process simple for our customers is always our goal and it is lovely to know this was your experience. We hope you will choose us again in the future whenever you need us.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
Thank you for sharing your thoughts. It is lovely to know you found our service very good. We are proud to provide a friendly and reliable experience for all our customers. Please do not hesitate to return if you need us again.
Kind Regards,
Katrina
Customer Care
Above and Beyond
Above and Beyond. The service and care is one to really appreciate. Great team, had all the patience to answer ALL my questions and concerns. Thank you
30 July 2026
Reply from Oxford Online Pharmacy
Hi,
It is wonderful to hear you felt so well cared for and supported by our team. We really value your recognition of the time and attention given to answering all your questions. Your appreciation encourages us to keep providing a thoughtful and reassuring service. Please remember we're here whenever you need us in the future.
Kind Regards,
Harriet
Customer Care
Always excellent service from Oxford…
Always excellent service from Oxford Online Pharmacy. Quick medication review, prompt postage and really good prices.
30 July 2026
Reply from Oxford Online Pharmacy
Thank you for sharing such lovely feedback. We are glad to know you value the speed of our medication reviews, as well as our efficient delivery and competitive prices. It is rewarding to hear we consistently meet your expectations.
We look forward to supporting you with your future orders.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
We’re so pleased you’ve found our service reliable and trustworthy. It’s fantastic to know our weight loss products have been of help to you. If you ever need any advice or have questions, please do get in touch. We look forward to supporting you in the future.
Kind Regards,
Katrina
Customer Care
Oxford Online Pharmacy is the go to place for all your needs
Fast and efficient and knowledgeable
28 July 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your experience. It is wonderful to hear you found our service both efficient and well informed, as we work hard to provide reliable advice alongside speedy delivery. We would be pleased to welcome you back whenever you need us.
Kind Regards,
Louisa
Customer Care
Very easy to order
8 August 2026
Reply from Oxford Online Pharmacy
It is great to know you found the ordering process so straightforward with us. We want to make sure it is as hassle free as possible for everyone who uses Oxford Online Pharmacy. If there is ever anything we can help with in the future, please do let us know.
Kind Regards,
Harriet
Customer Care
Everything went smoothly from beginning…
Everything went smoothly from beginning to end. Quick delivery. Very happy with the service.
29 July 2026
Reply from Oxford Online Pharmacy
We are so pleased to hear that your order process was straightforward and that you received your delivery quickly. It is fantastic to know you are happy with our service from start to finish. We truly hope we can help you again in the future.
Kind Regards,
Katrina
Customer Care
Delivery was fast and the package…
Delivery was fast and the package arrived well packed. I checked a few other pharmacies before ordering and the price here was good. Would order again.
29 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know your order reached you quickly and safely packaged. We work hard to ensure prices are competitive, so your feedback on value is much appreciated. Delighted you would consider ordering again and we hope to provide a smooth service next time as well.
Kind Regards,
Katrina
Customer Care
all good thank you.
8 August 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your feedback. It is great to hear everything went smoothly. We appreciate you choosing Oxford Online Pharmacy and look forward to assisting you again next time.
Kind Regards,
Harriet
Customer Care
Quick and easy to order
Quick and easy to order product. Very fast delivery and even got a discount code. Cannot fault the service received.
29 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know you found ordering with us so straightforward and that your delivery arrived promptly. I am glad you were able to take advantage of our discount code as well. Your feedback about the smooth service really brightened our day. We look forward to helping you again whenever you need us.
Kind Regards,
Louisa
Customer Care
Finally got the details right
7 August 2026
Reply from Oxford Online Pharmacy
I am so pleased to hear things went as expected this time. I realise how frustrating it can be when details aren’t quite right in the past. Thank you for your patience while we sorted everything out. If you ever need assistance with a future order, please don’t hesitate to get in touch.
Kind Regards,
Louisa
Customer Care
Reply from Oxford Online Pharmacy
That is fantastic to hear. I am so pleased you are finding your treatment effective and without any unwanted side effects. Your satisfaction really matters to us and it is wonderful to know you are happy with the service.
If you ever need any advice or support, please do not hesitate to get in touch. We are always here for you.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
Thank you for sharing your experience. We’re pleased you found our online ordering process straightforward and were happy with the speed of delivery. It’s wonderful to know we made things simple for you. We hope to welcome you back soon if you need anything else.
Kind Regards,
Katrina
Customer Care
they are very nice and caring and…
they are very nice and caring and helpful to deal with i am very happy with my experience thank you david
7 August 2026
Reply from Oxford Online Pharmacy
Hi David,
Hearing how happy you are with your experience really makes our day. It is great to know you find the team caring, helpful and pleasant to deal with. Thank you for sharing your thoughts and for trusting us with your healthcare needs. We hope to look after you again in the future.
Kind Regards,
Harriet
Customer Care
Should have read the 1 Star REVIEWS FIRST
Not sure they know what they are doing; asked a question via email and then cancelled the order, giving a completely different reason! Not only lost 1 customer, but 2.
Should have read the 1-star reviews first, as there are pages of them.
14 August 2026
Unprompted review
Reply from Oxford Online Pharmacy
I am really sorry to hear about the frustration and confusion you have experienced with your recent order and our email communication. This is far from the standard we aim to offer. Your feedback is very important to us and we would like to understand fully what went wrong so we can put things right.
Please email help@oxfordop.co.uk with the subject "TrustPilot Review" and include your order number, so we can look into this as a priority.
Kind Regards,
Louisa
Customer Care
Fast
Good service,order arrived on time,helpful staff,overall im satisfied and recommend company
7 August 2026
Reply from Oxford Online Pharmacy
Really pleased to hear your order arrived promptly and you found our team helpful. It is wonderful to know you feel confident recommending us to others and that you are satisfied with your experience overall.
We look forward to helping you again with future orders.
Kind Regards,
Harriet
Customer Care
quick and easy
28 July 2026
Reply from Oxford Online Pharmacy
Pleased to hear you found the process quick and easy. We aim to make your experience as straightforward as possible, so it is great to know we achieved this for you. We hope to be here whenever you need us again in the future.
Kind Regards,
Louisa
Customer Care
Excellent service
Fast delivery, excellent customer support, no nonsense straight forward help when you need it. Come back to Oxford Pharmacy every time.
7 August 2026
Reply from Oxford Online Pharmacy
We’re so pleased to hear that our speedy delivery and no nonsense customer support have made a positive impression. It really means a lot that you choose to return to us time and again. The team truly values your trust and loyalty.
We look forward to supporting you whenever you need us.
Kind Regards,
Harriet
Customer Care
Fast
Fast, efficient service from start to finish - items at market price or less. Will use again for sure.
7 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear that your experience was seamless throughout, and that you found our pricing competitive. We’re always working to maintain that balance of value and efficiency. Hearing you intend to order again is really encouraging for the whole team. We look forward to welcoming you back soon.
Kind Regards,
Katrina
Customer Care
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