Banner for Owl Labs

Owl Labs Reviews 279

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great Experience working with your sales team to create a partnership with my company! I look forward to getting the full Owl Labs experience throughout my day to day!

Company replied

Rated 1 out of 5 stars

This experience has been horrible. Our Owl Bar does not function as advertised, the speaker is WAY too quiet to be functional. We were told that the company is aware of the issue and has a special sof... See more

Company replied

Rated 5 out of 5 stars

The team was helpful, knowledgeable, and we're timely in back with me. The OWL Labs products are great and the team that works their are equally excellent.

Company replied

Rated 5 out of 5 stars

Our company needed a simple solution for video conferencing during company meetings, especially for our weekly all-hands. Our Meeting Owl allows for remote employees to clearly see and hear in a gro... See more

Company details

  1. Electronics Company
  2. Video Conferencing Equipment Supplier

Written by the company

Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.

Satisfaction, guaranteed

30-day return policy

Remove the risk with a 30-day return policy.

Contact info

4.0

Great

TrustScore 4 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We use our Owl Pros for family reunions…

We use our Owl Pros for family reunions during this pandemic. I originally bought the Owl for blending live and Zoom worship, but sadly the high angled ceiling created too much reverb for the mics. But I fell in love with its ability to make family meetings between the UK and USA so relaxed and enjoyable. This weekend my wife and I in the UK had a Quilt Along with my sisters in the USA. Each day was 8 hours of laughter, sewing, and sharing our progress. Thank you for an excellent camera, mics, & speaker.

16 November 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Wow - thank you so much for sharing, Tina! Our team is thrilled to hear that the Owl helped connect your family for such a fun weekend.

Rated 5 out of 5 stars

Good product

Very nice conference camera for teams

14 November 2020
Owl Labs logo

Reply from Owl Labs

Thank you so much! Great to hear it's working well for your setup :)

Rated 5 out of 5 stars

Our Meeting Owl was the easiest…

Our Meeting Owl was the easiest hardware deployment ever. We get comments all the time on the quality and the focus on multiple people in our board room.

9 November 2020
Owl Labs logo

Reply from Owl Labs

Thank you so much, Steve! We are thrilled to hear this.

Rated 5 out of 5 stars

Received great service

Received great service - they even added a feature that I asked about! Good folks to work with.

9 November 2020
Owl Labs logo

Reply from Owl Labs

Thank you so much for the kind feedback, Marc!

Rated 5 out of 5 stars

The Owl meeting camera is excellent!

The Owl meeting camera is excellent! The microphone and speakers are amazing. A meeting with Owl is just like being there!

9 November 2020
Owl Labs logo

Reply from Owl Labs

Thank you so much, John!

Rated 5 out of 5 stars

Wireless camera pairing feature is a gamechanger.

We purchased our first Owl Professional on March 2020. It died after the first month; Owl Lab's replaced it promptly. It is now October and we purchased four more units.
A single unit works well for small to medium rooms.
With physical distancing, the rooms cannot house as many people as they used to. For meetings involving 10 or more people with 6' physical distancing made the microphones a little weak. Then, Owl released firmware that allows unwired (WiFi direct) pairing of two cameras. This is a game changer for this system. One unit covers small to medium rooms; two units paired can now cover medium-large meeting rooms.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

We love our two Meeting Owls

We love our two Meeting Owls! We leveraged our Meeting Owls before social distancing was necessary during meetings with external vendors, and with teammate working remotely. The ability to see everyone in the room while also seeing a larger image of one to two speakers is our favorite feature! After we came back to the office and needed to social distance during team meetings, we leveraged the Meeting Owl again. It makes team and client meetings feel more like in-person meetings, and less like awkward video conferences.

22 October 2020
Rated 5 out of 5 stars

Meeting Owl Pro is the best piece of…

Meeting Owl Pro is the best piece of technology that we have purchased in the last 10 years. This product has allowed us a level of versatility with video conferencing that simply was unattainable at a reasonable price point. It is worth every penny!

19 October 2020
Rated 5 out of 5 stars

The Owl was our Google savior

The Owl was our Google savior. We have monthly sales calls to close our deals. Without the Owl our business would have been in trouble. With it, it's business as new, not usual. We may never go back to doing in-person calls exclusively.

12 October 2020
Rated 5 out of 5 stars

Flying with Owls

The owl allowed us to connect multiple classrooms together for programming saving money on travel costs between the sites. We are flying with our owls.

9 October 2020
Rated 5 out of 5 stars

BRILLIANT!

Have been using the Meeting Owl for about 2 years now and it's brilliant. Especially in a time of endless Zoom meetings - we are able to create a welcoming visual space for all to feel on par and communicate efficiently and effectively.

8 October 2020
Rated 5 out of 5 stars

Our county has purchased a number of…

Our county has purchased a number of OWLs amongst our departments.
The product quality has been excellent and our one issue was handled quickly by their support team.
I would highly recommend the OWL.

8 October 2020
Rated 5 out of 5 stars

Our OWL Pro has been an incredible tool…

Our OWL Pro has been an incredible tool during these trying times. OWL has an excellent product that has allowed us to stay connected with each other seamlessly and effortlessly. The video and sound quality are exceptional and the performance is second to none! Looking to expand my nest over here in the near future. Keep up the great work gang.

8 October 2020
Rated 5 out of 5 stars

Great Customer Service from Bob!

We were in need of a camera/speaker setup for an important meeting. One of our team members recommended we consider the Owl. I saw that the Owl was back ordered and would ship after the date of our meeting so I reached out to see if there was anything Owl could do to help. Bob was incredibly helpful and let me know that there was about an 80% chance that we would receive the Owl in time. Bob went above and beyond to try to get our Owl in before the meeting and maintain communication with me on the status. We received the Owl the day before the meeting. The setup was seamless, and the technology worked great. Thank You!

8 October 2020
Unprompted review
Rated 5 out of 5 stars

These are really a Hoot!

These are really a Hoot!

They are so easy to setup and use without the need of a full staff of technical people supporting you. Just plug it in, select it like any other USB web camera, and away you go. Regardless if you are using Google Hangouts, Zoom, Microsoft Teams or any other platform, it works very well.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Meeting Owl was the Best Thing we did to Improve our Video Conferencing

At the start of Covid-19 travel restrictions we bought the Meeting Owl Pro for our conference room. We looked at high end wall mount systems, but in the end opted for the more intimate and participative feel of the Meeting Owl. Since being able to return to our office in May we have held +150 investor relations video calls and almost everyone comments on the clarity of the sound, the quality of the image and the fact that everyone is close to the camera. They also comment on the split screen and the panoramic view. We have found that it makes our meetings more personal. Best thing we did in the pandemic was buy our Meeting Owl system.

28 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look