Owen Barry Reviews 1,146

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their craftsmanship and luxurious feel. Many people appreciate the outstanding customer service, noting the helpfulness and professionalism of the staff. The delivery service is frequently mentioned as prompt and efficient, with items arriving well-packaged and often including thoughtful personalized notes. Consumers are particularly impressed with the beautiful designs and the overall value for money. The ease of ordering and the smooth communication from the company also contribute to a highly positive experience for most customers.

What people talk about most

Product

Consumers consistently express high satisfaction with the product quality. Reviewers frequently highlight the... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and... See more

Customer service

Customers consistently report exceptional and superb experiences with customer service. Reviewers frequently... See more

Service

Clients share positive opinions on service, consistently highlighting excellent customer service experiences.... See more

Based on these reviews

Rated 5 out of 5 stars

😍 lush, Lush, LUSH 😍 Went slightly overboard, on the fb live day & spent a small fortune …. Only sent one item back, (which was quickly refunded to my original payment choice), as it was phy... See more

Rated 5 out of 5 stars

LOVE Owen Barry products; regardless of what I buy, I am never disappointed by these exquisite hand-made items: the finish, care & colours are something else. Colours really “pop”, fabrics are alw... See more

Rated 5 out of 5 stars

I love the team at Owen Barry! I’ve had several hand bags in a row from them, always beautifully crafted. Customer service is amazing, this time they agreed to make me a bag I had had previously even... See more

Rated 5 out of 5 stars

I love Owen Barry Brand, designs, and ethos, using uk sourced leather desigking and making locally in Somerset. My reversible jacket has been a godsend in the coldspell we are going through and look... See more


Company details

  1. Handbags Shop
  2. Fashion Accessories Store
  3. Furniture Accessories
  4. Leather Goods Supplier
  5. Sheepskin and Wool Products Supplier
  6. Sheepskin Coat Store

Written by the company

We are here, albeit in a reduced capacity during these difficult times. Established over 70 years, 5 generations of the Owen Barry family have been involved in the tanning and producing of beautiful leather, cowhide and sheepskin products here in Somerset. Please be assured all orders are still being despatched very promptly, at Owen Barry our raison d'être has always been to help our clients find the best quality and value for money whilst guaranteeing them service and eco surety; and even during these unprecedented times, that is still our primary goal. We have a very small skeleton staff fulfilling orders and helping customers, so please don't hesitate to telephone, email and ideally carry on purchasing from us - we would sincerely appreciate your support, perhaps even more so at the moment! Owen Barry staff are the heart and soul of our British manufacturing business, most have the team have been with us "forever" and we want it to stay that way, therefore we are obviously doing everything we can to keep them safe. Presently many of the OB team have been furloughed, leaving just a few of us finishing and despatching orders, but please don't let that stop you, we are thoroughly enjoying the challenge, especially the customer service and interaction, remotely of course! Still handcrafting everything in our own factory based in the West of England, we use skills and knowledge that have been handed down from craftsman to another. Owen Barry is now headed up by mother and daughter duo of Cindi and Chas, whilst we no longer tan skins here at the Tanyard, we still invest a great deal of time, passion and inherent knowledge resourcing from the worlds finest tanneries to ensure,the quality and the environmental provenance of all the skins we use. By doing this we can ensure everything we make comes from a bi product of the food industry, this together with locally or European sourced trimmings, sundries and supplies means we are keeping our environmental footprint to a minimum whilst all the time cutting back on wastage and single use plastics. Please if you have any questions about our products, methods or materials never hesitate to ask, we will be pleased to tell you more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Owen Barry are such a lovely company

Owen Barry are such a lovely company - very high quality products at great prices. The customer service is also exceptional. I am a repeat customer and recommend to anyone looking for quality ethical British sheepskin products.

16 February 2026
Rated 5 out of 5 stars

Excellent company

First of all, their customer service is excellent. Their products are beautiful. And the shipping was very fast. So glad to have found them.

10 March 2026
Rated 5 out of 5 stars

Highly Recommend

Quality
- Exceptional quality, authentic sheepskin products;
- Hand-made following traditional methods;
- Better than any designer products;
- Value for money.

Customer Service
- Excellent customer services. From pre-order through to ordering and delivery, the entire experience was fantastic. Being able to deal directly with the team and speak to actual people. Cindi took a genuine interest in ensuring the right fit and sending pictures of the products I was considering which made it easier to assess fit and styling.
- Family orientated and inspiring Owen Barry is family run for over five generations.

Delivery
- Delivery was next day and all received packaged with care and all packaging was sustainable.

5 March 2026
Rated 5 out of 5 stars

Superlative Experience

Product quality is top notch. But the experience doesn’t stop there. International shipping was fast and is done at an amazing value for the customer (read: it’s incredibly inexpensive). In addition, the goods arrive beautifully, luxuriously packaged.

A first-class experience!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Just received our first order, and both items were beautiful! Very high quality.
Also, so important, excellent customer service. We are in the United States and were surprised how quickly we received our items, very fast shipping.
Will be ordering more from them in the furture.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this bag

I absolutely love this bag! I was looking for something that was slouchy, unstructured, big enough to fit my large purse inside, plus sunglasses, glasses, lipsticks, compact, and the odd other things that seem to come and go in a handbag. I really wanted suede for some reason. And I'm tall and have only used a crossbody bag for 35+ years due to a history of commuting on trains. I like a long strap - so many aren't really long enough. And this bag ticks ALL of those boxes! It's beautifully made, I love the keychain clip with the long strap inside so you don't ever lose your keys - so thoughtful. I love wearing it and getting lots of admiring glances. And I LOVE the colour! I've thoroughly sprayed it so when I'm caught in this recent weather I don't mind. I love it so much, I might buy it in another colour for spring. I've passed on your details to others, so don't worry about that.
BRAVO!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

First Class

I have bought three beautifully designed leather bags from OB over time and have been delighted with the quality and construction. Excellent customer service experience and every expectation met. Sumptuous choice of leather amd sheepskin goods.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb merchandise

Absolutely superb men's sheepskin jacket delivered swiftly and securely. Even though it was a sale item, it came fully equipped with a protective plastic garment carrying/storage case and sturdy hanger. On the morning of its arrival, I phoned the company to express my delight with the purchase and ask for some advice about caring for it. Cindi could not have been more charming, patient and helpful and it was a pleasure to speak to someone who so obviously cares so much about her family's products and providing a great customer experience. This family firm has been around for several generations and I have no doubt will continue to satisfy customers old and new for many years to come. Thoroughly recommended!

27 January 2026
Unprompted review

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