Banner for OverBoard

OverBoard Reviews 149

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and waterproof capabilities, which effectively protect contents in various conditions. Many people also commend the efficient delivery service and the top-notch customer service, noting quick responses and helpful support for inquiries and issues. However, some customers were dissatisfied with the product durability, reporting issues like buckles breaking, liners ripping, or handles tearing after a period of use, which sometimes affected the product's waterproofing. A few other people also felt that the customer service was poor, particularly when addressing product faults or refund requests.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, frequently highlighting the durability and robust construction of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast and prompt... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight excellent, terrific,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick, prompt, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the great value, often... See more

Based on these reviews

Rated 5 out of 5 stars

Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... See more

Company replied

Rated 5 out of 5 stars

The two phone pouches arrived quickly, as expected and were perfect for the two different mobiles. I tested one immediately and it passed with flying colours, not a hint of moisture inside. Tested i... See more

Company replied

Rated 5 out of 5 stars

Ordered a back pack for upcoming trip and whilst bag arrived in good time I noticed one plastic buckle was damaged. I contacted overboard on Friday midday not expecting to have part replaced in... See more

Company replied

Rated 5 out of 5 stars

Rucksack very durable and waterproof. Straps adjust for comfort including chest and waist straps Carabiner and side pockets useful. Can keep drinking bottle to hand. Used for a holiday in Sumatra... See more

Company replied


Company details

  1. Bags and Luggage Store
  2. Adventure Sports
  3. Camping Store
  4. Outdoor Sports Store

About OverBoard

Written by the company


Serious waterproof protection. Proven performance.

OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth the price

Was cautious at first as its a fairly expensive bag but having had a cheaper one which came apart after two years you can see where the money has gone.
The bay is really well thought out with lots of good sized pockets. Its also very nicely made, feels durable and is comfortable to wear. Several friends have Overboard gear and its all looking good even after years of use / abuse.
Basically I'm sold on it.

7 April 2026
OverBoard logo

Reply from OverBoard

Thanks so much for your thoughtful review! We’re glad to hear the quality, durability and design stood out, and that it’s proven worth the investment.

Great to know it’s living up to expectations—thanks again for your support!

Rated 5 out of 5 stars

Bought as an insert for a Six Moons…

Bought as an insert for a Six Moons designs backpack. Really well made and useful insert. Highly recommend. Would love a few more options. Maybe different pocket sizes, zippers etc

7 April 2026
OverBoard logo

Reply from OverBoard

Thanks so much for your review! We’re really glad to hear the insert works well with your Six Moon Designs backpack.

We also appreciate your suggestions on pocket sizes and zippers—great ideas, and we’ll pass them on to the team. Thanks again for the recommendation!

Rated 5 out of 5 stars

Clear window both sides.

Clear window both sides for camera and screen to work. Tested with a cloth inside and totally watertight.

13 April 2026
OverBoard logo

Reply from OverBoard

Thanks so much for your 5-star review! We’re really glad to hear the clear window worked perfectly for both your camera and screen, and that it kept everything completely watertight. It’s great to know it performed just as intended—thanks again for sharing your experience!

Rated 5 out of 5 stars

Good product description

Good product description and fast delivery. Cant wait to put the items to test on an overseas adventure!

7 April 2026
OverBoard logo

Reply from OverBoard

Thank you for your review! We're pleased you had a smooth experience with both our product information and delivery. Wishing you a fantastic overseas adventure—we hope the items exceed your expectations!

Rated 5 out of 5 stars

Excellent service

Ordered a back pack for upcoming trip and whilst bag arrived in good time I noticed one plastic buckle was damaged.

I contacted overboard on Friday midday not expecting to have part replaced in time for planned trip following Monday and was very pleasantly surprised when replacement part arrived Saturday.

Excellent customer service plus very happy with rucsac.

I highly recommend this company

11 April 2026
Unprompted review
OverBoard logo

Reply from OverBoard

Thank you so much for your kind words! We’re really glad to hear your backpack arrived in time for your trip, and that we could quickly get the replacement buckle to you when you needed it.

It’s great to know you’re happy with the rucksack and our customer service—your recommendation really means a lot to us.

We hope you have an amazing trip and enjoy putting your new backpack to good use!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, item as expected

27 March 2026
OverBoard logo

Reply from OverBoard

Thank you for your review! We're glad to hear your order arrived quickly and met your expectations.

Rated 1 out of 5 stars

large and the small phone cases

I bought the large and the small phone case last year for a holiday, both were not waterproof, splash proof at best.

5 April 2025
Unprompted review
OverBoard logo

Reply from OverBoard

We’re sorry to hear this and appreciate you bringing it to our attention.

This certainly isn’t the experience we want for our customers. All of our phone cases are independently tested and certified to an IP68 rating, meaning they are designed to be fully waterproof and submersible up to 6m for up to 1 hour when correctly sealed and used as instructed.

Because of this, what you’ve described is not typical, and we’d really like the opportunity to look into this further for you.

Please get in touch with our support team (support@overboard.com) so we can investigate and make things right.

Thank you for your feedback.

Rated 5 out of 5 stars

Waterproof backpack for fishing

Bought item at sale price and 3 free products included. Bought for fishing at the coast to keep all my tackle and gear dry. This waterproof backpack was recommended by a well known fisherman/ writer in an online article which is why I chose it. Haven't used it yet but it easily holds all the gear that I will need for a days fishing. It is well made so I am sure that it will perform as designed.

26 March 2026
OverBoard logo

Reply from OverBoard

Thank you for your great feedback! We're glad you're happy with the quality and capacity of the backpack. We hope it performs perfectly on your coastal fishing trips—tight lines!

Rated 4 out of 5 stars

Capacity

Bigger and better design

26 March 2026
OverBoard logo

Reply from OverBoard

Thank you for your feedback! We're glad to hear you like the improved design.

Rated 5 out of 5 stars

Good value well made products

Good value well made products
This is the 2nd back pack I have bought from Overboard the first one is still going well after 6 years of almost daily use but is now a little worn which is to be expected. I am sure the new one will be just as good and it’s high visibility colour will be better for when I am cycling
Very prompt delivery

23 March 2026
OverBoard logo

Reply from OverBoard

Thank you so much for your continued support! It’s fantastic to hear your first backpack has lasted so well after years of daily use—that’s exactly what we aim for. We’re confident your new one will serve you just as well, and the high-visibility colour is a great choice for safer cycling. Delighted you were happy with the delivery too!

Rated 5 out of 5 stars

Great value bicycle panniers

Great value bicycle panniers. Terrific customer service.

23 February 2026
OverBoard logo

Reply from OverBoard

Thanks so much for your kind words! We're really glad you're happy with the value of the panniers and that our customer service hit the mark. Enjoy your rides

Rated 5 out of 5 stars

Great customer service and looks great quality product

Great customer service even when there was a hiccup as usual looks quality products however time will tell would highly recommend

19 March 2026
OverBoard logo

Reply from OverBoard

Thank you for your great feedback! We’re really glad we could help resolve the hiccup and that your first impression of the product is a positive one. We’re confident it will continue to meet your expectations, but if you need anything at all, we’re always here to help.

Thanks again for the recommendation!

Rated 5 out of 5 stars

Item arrived quickly suitably packaged

Item arrived quickly suitably packaged. Not tried it yet but looks the part

13 March 2026
OverBoard logo

Reply from OverBoard

Thank you so much for your kind review! We're really pleased to hear your item arrived quickly and was well packaged. We hope it lives up to expectations once you've had a chance to try it out—feel free to let us know how you get on!

Thanks again for choosing us

Rated 3 out of 5 stars

Bags are good but warranty poor

The bags are good but my past experience of the warranty is very poor.
Zips not covered. Bad sun fading of the material not covered.

9 March 2026
OverBoard logo

Reply from OverBoard

Thank you for your feedback. We’re glad to hear you’re happy with the quality of the bags, but we’re sorry that the warranty situation didn’t meet your expectations. Our warranty covers manufacturing faults, but unfortunately damage to zips and sun fading over time isn’t covered, which is why we offered a replacement zip as a solution.

We do appreciate your continued support and that you’ve placed a new order with us. If there’s anything further we can do to help with your new backpack, please don’t hesitate to get in touch — we want to make sure your experience with OverBoard is a positive one.

Rated 5 out of 5 stars

I recently ordered from OverBoard UK…

I recently ordered from OverBoard UK and honestly had a really good experience. I bought the waterproof backpack and it’s probably the best waterproof bag I’ve used so far. The quality feels really solid and well made, and it actually does what it promises, everything inside stayed completely dry. It’s also really comfortable to carry and has plenty of space, which makes it great for travelling or outdoor trips.

The service was great too. Ordering was quick and easy, and the delivery was faster than I expected. My order arrived well packaged and in perfect condition.

Overall I’m really happy with my purchase. Good quality product, smooth service, and fast delivery. I’d definitely order from OverBoard UK again.

10 March 2026
OverBoard logo

Reply from OverBoard

Thanks for your fantastic review! We're thrilled to hear your waterproof backpack is keeping everything dry and comfortable, and that you had a smooth ordering and fast delivery experience. We really appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Solid brand you can rely on

Overboard is one of those brands that just seems to get it right. Their gear feels really well made and designed for real outdoor use, not just for looks. Everything feels tough, practical, and built to last.

What I like most is how reliable their waterproof gear is. You can tell a lot of thought has gone into making products that properly protect your stuff, especially if you’re around water or outdoors a lot.

Their customer support has also been great whenever I’ve needed help. Responses were quick and helpful, which makes the overall experience with the brand even better.

14 March 2026
OverBoard logo

Reply from OverBoard

Thanks for your detailed review! We're thrilled to hear you appreciate the quality, durability, and practicality of our gear, as well as the reliability of our waterproof products. It's also great to know our customer support has been helpful when needed—we really appreciate your kind words and support!

Rated 5 out of 5 stars

I have been using Overboard bags for a…

I have been using Overboard bags for a long time now and they are essentials for me on surf trips. I use the bags for everything from international travel to boat trips to long road trips. I also use the tubes to keep wet wetsuits and board shorts. Absolutely love the products.

13 March 2026
Unprompted review
OverBoard logo

Reply from OverBoard

Thanks for sharing your experience! We're thrilled to hear our bags and tubes are essentials on your surf trips and travels. It’s fantastic to know they’re helping keep your gear safe and dry—we really appreciate your support!

Rated 5 out of 5 stars

Superb product

Superb product! Delivery on time too.
Best in the business product wise in my view.

13 March 2026
OverBoard logo

Reply from OverBoard

Thanks for your great feedback! We're thrilled to hear you’re happy with the product and delivery, and that you consider us the best in the business. We really appreciate your support!

Rated 5 out of 5 stars

Best waterproof bags available!

Best waterproof bags available!

1 March 2026
OverBoard logo

Reply from OverBoard

Thanks for your awesome review! We're thrilled to hear you think our waterproof bags are the best. We really appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look