Outfox Energy Reviews 52,080

Very clear guidance and clarification questions answered.

Jayne was excellent and dealt with my query quickly, professionally and in a friendly manner, my dealings with this company have been great so far!

Really great, efficient, friendly service from Saleh today, much appreciated, thank you!

asked for a refund of my balance very quick and easy thankyou

Monalisa was very helpful and sorted out my question very quickly. I have never had a problem with Outfox Energy and would definitely recommend.

I needed to have my April bill produced so I could view it online. Jayne answered my call and she was very friendly in tone, helpful, readily agreeing to produce the bill, she also checked whether I needed anything else, and wished me a nice day. Jayne has very clear diction too. All you could want from a representative of your Company. Thank you Jayne.

Mira dealt with my query effectively on the phone. She understood the problem I was having and sorted it there and then without delay. Hopefully my switching to Outfix Energy will now run smoothly and issue free.

Jayne was very helpful and informative. She gave all the information I needed to make a decision and fulfilled my request quickly and easily. Highly recommended. If all of customer service staff are as good I wouldn't hesitate to call if I needed help again. THANK YOU.

Monalisa was so helpful when there were a few problems moving in. Resolved everything in seconds and didn't faff around and just got it sorted.

Jayne was very knowledgeable and friendly.

I never expected this type of customer service the agent sanath don't even read my email and messed up with my account and DD now I will be leaving Outfox because of this if they have employees like this i dont want to stay with u guys anymore, take action regarding this and the agent or else I will sue you

I contacted Outfox energy through the chat service. Monalisa dealt with my query promptly, politely and professionally. Excellent service, thank you Monalisa.

I spoke with Jayne earlier on today
She was very helpful, polite and courteous.
Hopefully she has fixed my problem changing suppliers 10/10

Morag was very pleasant and a delight to deal with. The call was answered quickly without delay and appreciated human interaction rather than all this endless automated systems

Competitive rates, very good tariff and customer service is amazing, always helpful and quick professional resolution. Highly recommended

Prompt response to phone - no waiting!

Mohammed was courteous and very efficient. We had a gas leak and he quickly arranged for an engineer to come out within a few hours - faster than we expected. Very satisfied customers.

Wiktoria Has Amazing and super customer support. She helped me and solved my problem easy, quick and professional . Thanks Wiktoria and outfix Energy.

Avoid these, how the g got this rating is beyond me. I moved to another company and they kept taking my money, when I complained they sent me a clause in the contract which wait it is your responsibility to end any direct debits. Absolutely disgusting behaviour. I have swapped companies several times and this is definitely a first.