Outdoor Furniture Plus Reviews 347

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more

Company replied

Rated 5 out of 5 stars

While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... See more

Rated 5 out of 5 stars

After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... See more

Rated 5 out of 5 stars

Your company emailed and called to be sure I was aware that the sling I ordered would only fit Woodard Brand furniture and I wasn’t sure it was Woodard. I asked for refund and it was issued within an... See more

4.7

Excellent

TrustScore 4.5 out of 5

347 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Your company emailed and called to be…

Your company emailed and called to be sure I was aware that the sling I ordered would only fit Woodard Brand furniture and I wasn’t sure it was Woodard. I asked for refund and it was issued within an hour. They could have sent sling and let it be my loss but they didn’t do that! I’m very impressed with their honesty!

7 March 2026
Rated 5 out of 5 stars

Website was easy to use!

Website was easy to use and pictures detailed everything nicely! Product descriptions and sizing was easy to follow. Check out the videos detailing how the products are built; it really helps you appreciate that it’s built in the USA!

5 January 2026
Rated 1 out of 5 stars

It been a month since I received an…

It been a month since I received an email that my order had been approved. Since I have gotten no notice about my order.

24 October 2025
Outdoor Furniture Plus logo

Reply from Outdoor Furniture Plus

Hi Linda & Charles. I'm so sorry for any confusion you may have had. We don't tend to send a lot of spammy emails that don't mean anything. If you ever have any questions on the status of your order, please reach out and we are happy to give you personal attention.

In looking at your order, it actually shipped out yesterday. Probably before this review was submitted. It takes about a day for the information to cycle through and get updated in our system but look for an email from us a little later today with the shipping information.

We hope that you enjoy your new dining chairs!

Holly

Rated 5 out of 5 stars

Proactively, Holly helped avoid a mistake in my order - Thank you!

While I have not received our order yet the experience has been great thus far.

After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cushions for our Berlin Gardens pieces.

Her inquiry helped find a mistake in my order helping to avoid self inflicted frustration later.

I very much appreciated Holly’s proactive approach.

31 October 2025
Rated 5 out of 5 stars

Customer Service Excellence

My call with John was wonderful. John was very accommodating with excellent customer service. Wish everyone was as attentive and professional. Thank you, John!

30 June 2025
Rated 5 out of 5 stars

Absolutely beautiful!

We just received the white cedar glider just before noon today. The 2 boxes had everything we need to put it together and all was in perfect condition. We’ve decided to stain/waterproof everything before we put it together since it’ll be easier on our backs to do a thorough job. We look forward to getting a lot of use out of this for years to come. We’ll add a picture once all is completed.
Came back to our interview and there is no link to add a picture. Toobad because it is so beautiful!

29 June 2025
Rated 4 out of 5 stars

So far

So far, so good. Haven’t received our riviera slings yet but look forward to that. Have watched the YouTube video which I think will help alot.

2 June 2025

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