I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... See more
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A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... See more
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... See more
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... See more
Company details
Written by the company
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Contact info
New Quebec Street, W1H 7DD, London, United Kingdom
- 02070343410
- hello@ostens.com
- ostens.com
No recent history of asking for reviews
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I love Patchouli heart number 1
I love, love Patchouli Heart number 1. It’s like no other fragrance on the market. It last on my skin like no other, always get compliments and really boosts my mood. The packaging is beautiful. Really hope they bring out a candle in this fragrance!
Personal written message which was so…
Personal written message which was so nice to receive.
Delighted with the perfume
Delighted with the perfume. But could you tell me why the scent doesn’t last all day? It’s quite an expensive perfume di what’s the missing ingredient that keeps it smelling for a long time? Otherwise I’m delighted with it. I will probably buy a bottle
A great experience!
It was great to have such knowledgeable assistance and to have such undivided attention!
brilliant experience
This perfume is definitely worth saving for!!
This has been my most enjoyable purchase EVER! Great customer service, super fast delivery and it’s just all the small detailed personal touches. I would definitely recommend buying one of their perfumes…I mean, why on earth wouldn’t you!!!
Unique and special experience
Thoroughly enjoyed and appreciated the experience of learning about Ostens and the background of each fragrance the brand offers. The detail and history of each formulation was truly unique and not something you will ever find when purchasing a fragrance from a department store. I felt I had the time and knowledge to discover my own true personal fragrance! Thank you!
Impeccable service
Impeccable service, I ordered the discovery box which arrived within two days beautifully wrapped. All of the fragrances are stunning, so much so that it’s hard to choose which one to order in the full size and I have 4 weeks to order and get £40 off! Highly recommend
In love with patchouli number 1
Fast free delivery- great service
Beautiful smelling perfumes and…
Beautiful smelling perfumes and candles, lovely packaging
The amount of packaging is a problem
I couldn't get over the amount of packaging to send me a tiny box. Apart from the waste, getting rid of it is now a problem for me, an urban dweller.
Cann't blame delivery service or Ostens…
Cann't blame delivery service or Ostens but being a new customer was delighted at Ostens quick pick up and so very helpful and delightful with a quick 2nd delivery very next day with a beautiful gift which I find hard to choose from the perfumes are so beautiful where did you dream these up I'm in heaven.
Wonderful scents
Wonderful scents in very useful taster bottles. Haven't finished trying them yet - but will certainly choose one if the first two are anything to go by.
My wife enjoyed the suprise and just…
My wife enjoyed the suprise and just the size for a handbag
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