Ostens Reviews 

278
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... See more

Rated 5 out of 5 stars

A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... See more

Rated 5 out of 5 stars

I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... See more

Rated 5 out of 5 stars

Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... See more

Company details

  1. Perfume Store

Written by the company

Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.


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4.8

Excellent

TrustScore 5 out of 5

278 reviews

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4.8

All reviews

(278)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic perfume

So easy to order. Speedy delivery. Absolutely fantastic perfume. I came across this brand at the Perfume Show in Barnes earlier this month. So glad I went.

21 May 2025
Rated 5 out of 5 stars

Excellent

Excellent company always respond quickly to any inquiries fast delivery and excellent product

12 February 2025
Rated 5 out of 5 stars

High quality candles

Ostens candles are without a doubt the best quality scented candles I have ever bought. They are long lasting and have a lovely scent. This was my 4th purchase. Delivery is quick and customer service is exceptional. I really need to visit them at Selfridges next time I am in London. I have also bought a perfume from Ostens which is lovely. Not as long lasting as I had expected but still a high quality perfume.

28 November 2024
Rated 4 out of 5 stars

I ordered the discovery size cashmerian…

I ordered the discovery size cashmerian Velvet, I do like the scent but don't love it, I was a little disappointed I couldn't detect a patchouli note within the scent, the sandlewood is the strongest note so far but maybe after another use I will detect the other notes within this perfume. I would try other scents from Ostens

17 May 2024
Rated 3 out of 5 stars

atomiser not working

received the sample in a reasonable time and well packaged. but something wrong with the atomiser that I simply couldn't get the perfume out for testing.

10 April 2024
Ostens logo

Reply from Ostens

Hi Lori,

We are so sorry the atomizer was not working. We will send you a new sample out straight away. Again many apologies for this.

Ostens Customer Care Team x

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. I only ordered one sample which wasn't really for me (scents are subjective) but my purchasing experience was positive.

14 August 2023
Rated 5 out of 5 stars

gorgeous end to end experience

The products are absolutely gorgeous, I am addicted to their Jasmine candle and I only want my husband to wear Patchouli II. And the service is incredible, each time I’ve made a note about receiving the product on time for a birthday or celebration, it arrived super smoothly.

16 October 2023
Rated 5 out of 5 stars

Perfect perfume

It was a fantastic service. The perfume arrived the day after I ordered and the postage was free!

The perfume has to be the best Rose perfume I've smelt. Incredible.

9 October 2023
Rated 5 out of 5 stars

Spectacular Candles

When I bought my first Jasmine candle I was blown away by the smell even before it was alight! I have purchased several more since the first because no other candle comes close. Pure magic!

9 October 2023

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