OrthoFlexx Reviews 

1,114
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 799 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and effectiveness, noting significant relief from various foot pains and conditions. Many people found the insoles to be durable, well-made, and providing excellent arch support that maintains its shape. The ordering process is frequently described as easy and straightforward, with many consumers reordering due to satisfaction. Reviewers also highlight the exceptional customer service, noting prompt, kind, and understanding responses, even when issues like wrong sizes or lost packages occurred. However, some customers also noted that the arch support wore out after a few weeks of constant use, or that the arch placement was not ideal for their foot size.

What people talk about most

Product

People report positive experiences with product, with many expressing delight and satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the insoles as well-made, sturdy, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process to be easy and smooth,... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as excellent, outstanding, and... See more

User experience

Customers report a highly positive user experience, noting that ordering and purchasing were easy and smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well I ordered a pair and tried them for a few weeks and were working well. However after about 5 weeks of constant walking (10000) steps per day the arch support wore out. I emailed customer service... See more

Rated 5 out of 5 stars

My insoles arrived quickly and packaged well. I walk 3 miles every morning and started having knee pain in my left knee. I purchased ortho flex insoles and immediately noticed the knee pain stopped wh... See more

Rated 5 out of 5 stars

Had been experience knee problems for some time and had sought treatment from physio and podiatrist. Podiatrist prescribed inserts (expensive 'personalised' ones) which I began using but seemed to cau... See more

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,114)

854 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Innersoles provide great support

The inner soles provide really good support, especially due to the firm section support for the arch. I'm used to wearing orthotics and popped them in my runners and wore them for full days immediately. I then bought another pair for me and one for my sister. Great product.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Stellar Insoles

I sell shoes for a living and these insoles are fantastic. I tested with one pair, but now I'm buying more! My hips hurt less, my back barely hurts, and both area of my body have had surgery. Best insoles for these flat feet!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great innersoles

Great innersoles. I actually purchased 2 more for other shoes after a couple of weeks of using them. They are the only ones where I can feel the support of the arch and believe me, I have bought a lot of these and had professionally made ones. These give me relief and I can not so much pain after from planter fascitis.

3 June 2026
Unprompted review
Rated 4 out of 5 stars

Get That Bounce Back In Your Step

They're great. I'm a beef farmer and use them in my workboots. I had to remove the original insoles from my boots so they fit better. I have one flat foot and the other has a bit of an arch, so it was a bit tricky, so using a thinner sock helped with that side. I do see a difference in my step, it gives me that extra bounce when I'm walking.
I got my shipment much earlier that I thought I would. Highly recommend.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The insoles are great

The insoles are great. I have them in my boots and all my son’s shoes. You don’t realize how impactful they can be till you’ve worn them.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Job well done....

Job well done and as a long time user of insoles, I am enjoying yours. I was expecting them to be higher - as my regulars - so I am adjusting.

25 May 2026
Unprompted review

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