OrthoFlexx Reviews 

1,105
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 790 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its durability, strength, and ability to provide excellent arch support, which many found superior to other insoles. Many people reported significant relief from various foot, knee, and hip pains, with some even calling the insoles life-changing. The customer service also received high praise for being professional, prompt, and helpful, especially when assisting with returns or incorrect orders. Some people were dissatisfied with the arch support wearing out after several weeks of constant use, or finding the initial arch placement uncomfortable. A few other people also felt that the product was too expensive or that the delivery time for their order was too long.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers finding the insoles to be highly... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the insoles are sturdy,... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as excellent,... See more

Order

Users describe positive interactions with order, finding the process easy and straightforward. Customers also... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with the comfort... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well I ordered a pair and tried them for a few weeks and were working well. However after about 5 weeks of constant walking (10000) steps per day the arch support wore out. I emailed customer service... See more

Rated 5 out of 5 stars

Had been experience knee problems for some time and had sought treatment from physio and podiatrist. Podiatrist prescribed inserts (expensive 'personalised' ones) which I began using but seemed to cau... See more

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more

Rated 5 out of 5 stars

It was so good to replace my dead old insoles with orthoflexx arch support insoles…now I’m walking with much less pain and knowing that my over pronation are well supported. Excellent product and gre... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,105)

847 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently changed my shoe insoles to orthoflex

I recently changed my shoe insoles to Orthoflex, and the difference has been amazing. I spend many hours on my feet every day, and since using Orthoflex insoles, my feet feel much more comfortable and supported. The pain and fatigue I used to experience have significantly improved. They provide excellent cushioning and arch support, making walking and standing much easier. I highly recommend Orthoflex insoles to anyone looking for better comfort and support throughout the day.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

My soles felt balanced.

My soles felt balanced like weight is distributed less at the front part on the bunions. After wearing them all day at work standing, I finished the day with no pain in my bunions. Definitely impressed.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

On time delivery

On time delivery. So far the insoles are holding up well and they give me great arch support! It’s nice to work with a company whose product actually does what it is advertised to do.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Game Changer

Due to a back injury I have lived with severe pain for 40 + years. In addition to that I also have high arches and peripheral neuropathy. While I still have those issues, I don't suffer with as much pain as before. I'm greatful for that! The product is all it's advertised to be. I just purchased two more pairs.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I was having ankle problems half way…

I was having ankle problems half way through my dog walk and use to limp home nearly every day. After using my orthoflex inserts that has completely stopped now. I have just bought another pair for my spare walking shoes.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Innersoles provide great support

The inner soles provide really good support, especially due to the firm section support for the arch. I'm used to wearing orthotics and popped them in my runners and wore them for full days immediately. I then bought another pair for me and one for my sister. Great product.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Stellar Insoles

I sell shoes for a living and these insoles are fantastic. I tested with one pair, but now I'm buying more! My hips hurt less, my back barely hurts, and both area of my body have had surgery. Best insoles for these flat feet!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great innersoles

Great innersoles. I actually purchased 2 more for other shoes after a couple of weeks of using them. They are the only ones where I can feel the support of the arch and believe me, I have bought a lot of these and had professionally made ones. These give me relief and I can not so much pain after from planter fascitis.

3 June 2026
Unprompted review

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