ORIGIN PC Reviews 545

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 327 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The product quality is often described as excellent, with consumers noting the efficiency, clean builds, and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience, from customizing their PC on the website to the flawless operation of their new systems. However, some customers also noted issues with product functionality, receiving systems that were broken or failed within the first year. A few other people also felt that customer support response times were slow, and some experienced difficulties in getting clear resolutions or explanations for issues.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent build quality, attention to... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent build quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, Eddy Hernandez and the entire Origin support team made purchasing a new gaming pc a breeze! From helping build out the correct specs, to finding the model that is best able to sh... See more

Rated 5 out of 5 stars

Day 1 review. 10/10 customer support from Eddy Hernandez. Out of the box looks fantastic. Haven't stress tested it yet still in early set up phase. One wire bracket did come loose on shipment but hone... See more

Rated 5 out of 5 stars

To Eddy and the team at Origin PC I was doing some routine maintenance on the system this week (Threadripper 9995WX / RTX 6000 / 256GB) and realized I wanted to send a quick note of apprec... See more

Rated 5 out of 5 stars

Very Amazing, Pc arrived fully intact (god bless ups), clean, and in working condition. Also its very quiet compared to my old pc, very good. Customer service is also amazing, notified me about ev... See more


Company details

  1. Computer and Accessories Store

Written by the company

ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail. With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life. Please give us a call or visit our live-chat for questions. We're here for you!!


Contact info

4.8

Excellent

TrustScore 5 out of 5

545 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very Amazing

Very Amazing, Pc arrived fully intact (god bless ups), clean, and in working condition. Also its very quiet compared to my old pc, very good.
Customer service is also amazing, notified me about every step, and kept my expectations verry high.
The t-shirt and mouse pad I got as a bonus are looking sick, and are nice to touch.

I was worried I was scammed but instead received good service and good product. 10/10 would by new pc from them again.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

What an excellent experience

What an excellent experience. Being my first PC in years (been an apple user), I didnt know what much to expect. I was updated along every step of the way by Oliver and the staff, and my PC came very well packaged, and most importantly, running flawlessly out of the box. The build looks great, and you can tell time was spent making sure everything was installed and operating correctly before shipping out. I am super happy with my decision with Origin, and would recommend them to anyone looking for a quality PC build.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Flex did great!

Flex, my agent was able to get me information on changing a custom order that was in progress, and was able to make those arrangements for me.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Great desktop at a great price

Ordering was easy and was delivered ahead of the estimated date.
Desktop was well packed and no signs of damage
Fully Up and running on desktop within the hour
Using Ollama models with insatlled GPU and its superfast

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I asked Eddy Hernandez about which PC system had the easiest water-draining maintenance. Arachnid or Genesis? He was very honest in his answer and helped me decide which configuration to purchase. He was also very helpful in answering some financing questions I had. I had a positive experience.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Odette N

Odette N. was friendly, easy to work with, and knowledgeable about the process. I appreciate being able to chat with a person rather than a bot without a fuss. I had all my questions answered within 20 minutes, and was a pleasant experience.
Definitely more confident in my purchase after this interaction. Thanks!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Origin PC is stellar!

Millennium PC from Origin was built incredibly with premium parts, attention to detail is showroom level and nothing was left unattended. Everything was exactly as ordered with no substituted parts. Despite the shipping being delayed by snow and ice storms, it arrived packaged very securely. Fired up instantly with 0 problems. Huge shoutout to Flex for being part of the process and making it a seamless experience. Answered all of my questions and concerns along every step of the process.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Custom Rig

I ordered a custom rig from origin, water cooled and max specs... Not only did Bryant give me constant updates on the status of the order and what stage it was in but he was brilliant overall and answered all my questions! Definitely looking forward to getting another rig shortly.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I reached out to customer support after using the custom build tool

I reached out to customer support after using the custom building tool with some questions. Flex was exceedingly helpful and his advice was spot on. He reviewed my prospective rig and made insightful recommendations with solid reasoning. I feel more confident with my component selections and look forward to the new system.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Origin PC is the real deal

Origin PC is the real deal. This will be my 3rd rig from them. It’s extremely well packaged for delivery, the machine runs fast, and if your lucky enough to get Oliver on the support team, he’s is the best there is… best there ever will be. 10/10 would again.

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Flex was very helpful

Your associate, Flex was very attentive to my questions and updated me about my order. Good customer service.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Support Structure

There was clear and precise communication from the moment my order was submitted; & constant communication with updates and details about the delivery + support information. Went above and beyond my expectations for a large corporation; & would certainly recommend to another person to look into.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

As someone who owned an old PC that…

As someone who owned an old PC that hardly got the job done, I decided to go with Origin PC's. Despite me knowing how to build a PC, I didn't have the time with my busy schedule. I am impressed, and that is an understatement. Their support is amazing, their specs are good for the price, and honestly, I am shocked.

I ordered my Origin PC on December 9th, and received the PC on December 19th, just 10 days, for a full build, integration, QA, and shipping. Out of the box, it is a beast, it runs amazing, and I would 10000000% recommend them to anyone and everyone.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Odette N ,GOLD STANDARD !!!!

Odette N, hope i spelled that correct, was quick on the response, friendly and easy to understand. If the whole experience goes this well, i will be buying the wife a custom laptop after my desktop is built.
Thank you,
Vincent Taylor 5150 !!!!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Gave experience from start to finish

Gave great advice for the system I wanted. Steered me away from more expensive options that I didn't need.
Flex C my customer service rep did a great job keeping me updated on my build and shipping. Got my system a day ahead of time. Everything worked perfectly.

14 January 2026
Unprompted review

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