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Original BTC - Paris Reviews 31

TrustScore 4 out of 5

3.8

32-34 Rue Bonaparte, 75006 Paris, FR


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Rated 1 out of 5 stars

For a purchase of 165 Eur an import fee of 51 Eur is expected. the branch in Paris called with the offer to find a solution. since then radio silence

Company replied

Rated 5 out of 5 stars

Superb service and couldn’t believe the turnaround time for delivery. Will definitely use again soon !

Company replied


Company details

  1. Lighting Manufacturer

Written by the company

Original BTC designs and manufactures lights that enrich spaces with warmth comfort and character. Rooted in British heritage yet embracing modern innovation every piece is handmade in England. From initial concept and material selection through to meticulous hand-finishing each stage reflects Original BTC’s unwavering commitment to quality. Its collection also includes the Davey Lighting range whose heritage pieces are still crafted using time-honoured techniques alongside contemporary models. Founded in 1990 by Peter Bowles with early icons such as the Hector Dome Table Light Original BTC remains an independent family-run company with showrooms in London New York Paris and Munich.


Contact info

3.8

Great

TrustScore 4 out of 5

31 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had a good experience with BTC…

I had a good experience with BTC quality and best delivery date

25 September 2025
Original BTC - Paris logo

Reply from Original BTC - Paris

Hi Toni,

Thanks for the great review. we’re thrilled you’re pleased with our quality and delivery!

Best wishes,
Original BTC

Rated 1 out of 5 stars

For a purchase of 165 Eur an import fee…

For a purchase of 165 Eur an import fee of 51 Eur is expected. the branch in Paris called with the offer to find a solution. since then radio silence

11 January 2022
Original BTC - Paris logo

Reply from Original BTC - Paris

Hi,

Sorry to hear you are unhappy with the import tax, please note previously we would have charged the tax at the point of purchase but due to Brexit you now pay the equivalent local VAT on delivery instead.

Best wishes,
Original BTC

Rated 5 out of 5 stars

Superb service and couldn’t believe the…

Superb service and couldn’t believe the turnaround time for delivery. Will definitely use again soon !

29 September 2021
Original BTC - Paris logo

Reply from Original BTC - Paris

Hi Yvonne,

Thank you so much for the positive feedback!

Best wishes,
Original BTC

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