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Rated 1 out of 5 stars

I purchased the red "Mobile-Mini 2.0 Nebulizing Diffuser" 12-13-2023 (the exact same model sold today). The aroma wasn't very strong, I thought maybe it had a weak motor, or whatever it is that ma... See more

Company replied

Rated 1 out of 5 stars

The oil I purchased from this company was clearly pre-diluted in a carrier oil. Total rip off. On top of that, they have an aritcle posted on their site claiming various oils are "cat safe" (including... See more

Rated 5 out of 5 stars

Swoon! I love everything about this gorgeous diffuser - immediate rush of calming scent, mesmerising LED display; clean glass and wood (no plastic, yay). Even the motor's gentle purr is soothing. It's... See more

Rated 1 out of 5 stars

I don’t often write reviews, however I’m quite disappointed. I loved the look and function of my diffuser while it lasted. I bought it in 2018 and have taken great care of it, following all directions... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Introducing the most beautiful, quiet and effective nebulizing aromatherapy diffuser in the world. For use with pure essential oil only. No heat, no water and no plastic!


Contact info

2.0

Poor

TrustScore 2 out of 5

335 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I haven’t gotten my products yet but …

I haven’t gotten my products yet but I’m giving them 5 stars. I ordered the raindrop nebulizer and I had a coupon code to get two free oils. I thought these oils were randomly selected. Turns out the day after I placed my order they called me to ask which oils I preferred! What other company would CALL you to ask you what you wanted for free. Most would probably just write it off since I didn’t make a selection. They were super nice on the phone and I will definitely be ordering again! Thank you for being so kind! Excellent customer service!!

27 December 2017
Unprompted review
Rated 5 out of 5 stars

Diffuser

I have looked around for a while a beautiful diffuser and found it. It’s not only beautiful to look at but has the most amazing scents to choose from. I live in Australia and could not fault the customer service. This company is Amazing to deal with and so happy with my choice of diffuser. All I can say is go ahead a buy one as I just love it and the essential oils! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

8 December 2017
Unprompted review
Rated 1 out of 5 stars

Unable to navigate to the homepage …

Unable to navigate to the homepage because this Trustpilot app

8 December 2017
Unprompted review
Organic Aromas logo

Reply from Organic Aromas

Dear Melanie,

We saw your 1-star review so we wanted to reach out and see how we can help?

We are not sure what you mean by "not being able to navigate the site due to the trust pilot app"? Can you tell us what is happening?

We apologize for any inconvenience. We hope to hear back from you so we can help out.

Please tell us what went wrong and how you think we can fix that?

thanks and sincerely,

Chad
Organic Aromas

Rated 5 out of 5 stars

Top Quality / 5 Stars

I ordered 3 diffusers. I opened the box was shocked at the quality and how beautiful they were. I ran them last night and again am in shock at the difference in the aroma compared to a water diffuser. I will never go back to the water diffuser. I love organic aromas. GREAT customer service.

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Amazing

My whole experience dealing with Organic Aromas has been exceptional. So much so, that despite them making a mistake with my order, it was rectified on live chat immediately. I bought the new Opulence diffuser, and it is a work of art. You can actually see it working, and how it turns the oil into nano particles. Now, you would think your oils would run out quickly as you are using them without water, but it actually takes a good while to diffuse a tiny amount (20 drops or so), oh yea, and the smell of their blends are incredible. I'm already eyeing up another nebuliser.

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Great diffuser

Great diffuser, aesthetically pleasing, easy to set up and use. Company very helpful when mine didn't arrive due a problem at the post office.

2 December 2017
Unprompted review
Rated 5 out of 5 stars

Incredible and Innovative company with …

Incredible and Innovative company with superior products. The diffuser is unlike anything else on the market these days. save your money and forget about the water type aromatherapy products out there. Buy this diffuser, it will change your life and worth every penny. Easy to use, a scent for everyone, you just cant go wrong with this company, brand and product

12 November 2017
Unprompted review
Rated 5 out of 5 stars

Amazing! Works great

This is my 2nd waterless diffuser, but my first nebulizing diffuser from Organic Aromas, this is so amazing, the aroma is so potent. i just add a few drops on its first night of use and i really love it. great purchase, great people behind this, awesome customer service.

11 November 2017
Unprompted review
Rated 5 out of 5 stars

Awesome Deal

This is awesome! Best diffuser I have ever used. The oil smells exactly like the bottle. Will definitely buy another for the rest of the rooms.

2 November 2017
Unprompted review

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