Oralade Reviews 103

We are Fostering a malnourished doberman puppy 5 months old, so this has helped immensely with his diet requirements

Order never arrived

A very good rehydration drink. Have been giving it to my 14 year old dog, going on 5 years now.
They absolutely thrive on it, especially when poorly.
Prevents mine from drinking water excessively as it supports their kidney health, with electrolytes.

I cant recommend it highly enough, as it has been supporting my older dogs health for many years now. I
genuinely believe this stuff has helped prolong their quality of life.

I did have some delivery issues, on my recent order and was left quite frustrated with the overall timeframe involved.
Fortunately my order arrived today (Thank you Anthony)
I was also reassured that plans were in place to prevent such delays happening again in future.

And that's all I can ask for. Good customer service and a liquid elixir my dog loves

My vet recommended this for my dog. It arrived very quickly. Is was a much better price direct from Oralade than it was from other retailers.
My dogs realty enjoy it whether it's poured over their food or given as a small drink.

This is very much a two-pronged review for Oralade.

Firstly, this is my second or third time ordering directly from the company, as the product can be incredibly difficult to source elsewhere. My previous delivery had some issues with DHL—poor communication and a late arrival—but it was manageable. This time, however, the delivery experience was genuinely awful.

I emailed Oralade late on Monday evening and was genuinely surprised to receive what felt like a real-time response from the Managing Director himself. There were no excuses, no platitudes—just a sincere apology and a shared sense of frustration with DHL. Anthony clearly explained how Oralade are addressing these delivery issues (I’m very much looking forward to them switching courier) and immediately arranged replacement items.

This is what excellent customer service looks like: acknowledge the problem and resolve it promptly. Thank you.

The second part of my review is about the product itself. My cat has CKD, and my vet recommended Oralade Pink to support her diet and hydration. Since introducing it, I’ve seen a huge difference. She drinks far less plain water than she used to, yet her hydration has improved so much that her CKD levels have stabilised.

The biggest miracle of all? She actually loves it. This is a cat who can detect anything even vaguely resembling “medicine” from 100 paces and will flatly refuse it. Yet she actively asks for Oralade and would happily drink it all day if I let her.

On both fronts—outstanding product quality and genuinely exceptional customer service—Oralade are superb!

My poor pup is suffering at the moment with illness and the vet recommended this product. Tried some from the local vet and dog liked it so then I thought I would order a batch from Oralade themselves. Item appeared to be dispatched quickly and ever since DHL can't make up their minds if they have it or not and then says they will deliver on the next working day and don't. Fine, I get it, this is a courier issue - however, Oralade offer you a number to call which constantly goes to voicemail. You leave a voicemail and no one calls you back. DHL keep sending me to Oralade and Oralade won't respond. I would order from elsewhere as this outfit appear to be amateur at best. Never again.

Easy to order and quick delivery
My dog loves the taste

The product is great... However I think your choice of delivery company is poor. From your email communications it seems you employ either a 24 hour or a 48 hour service. However from the time I receive an email from DHL till the time I actually receive the item is more like 4 or 5 days. It happens every time I order from oralade and on one occasion one of the bottles had a leak which I put down to the the long time it must be kicking around in their possession.

Helped my dog to eliminate struvites oxalate stones. While he was drinking less water help him hydrate and now i give him as a treat.

I've a cat that has stage 3 ckd,she is 16 yes old.
She started peeingbin plastic bags and was sleeping lots.not drinking much.
I gave cat oralade 20mls 3 xaday.also 20mls of water in a separate bowl .my cat perked up,stopped weeing in inappropriate places.she eats more of her renal food.
The package was well packaged with 6 bottles.
My cat has been alot better since receiving this product,and I remain to give this daily.

Wheny dog was not drinking as much as he should have,due to a serious accident,we gave him some oralade for a few days ,after that he was much better .

Fast delivery, great product. My dog loves it! Thanks!

Quick delivery, good price

Prompt delivery, well packaged, competitively priced.

Good quality product and enjoyed by my cat which keeps her hydrated and healthy. Easy to use website and shipping updates received. Many thanks.

Good price, delivered quickly and well packaged. Excellent, versatile product.

Brilliant product helped my puppy with her tummy troubles

Very helpful item. Encourages our dog to drink.

Oralade is good to have in the cupboard when your dog feels poorly. My dog suffers from pancreatitis and this is great to give her if she has been sick. It's great to have as ice cubes in the freezer too