OpenDoor Mortgages Reviews 

795
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and deeply knowledgeable throughout the entire mortgage journey. People note that dedicated advisers take extra time to explain every step clearly, making complex applications remarkably straightforward and stress-free. Some reviewers were happy with the additional insurance options and seamless coverage arrangements handled by the team. Consumers also appreciate the proactive communication regarding upcoming renewals and the consistent support provided well in advance. Clients express total trust in the team to secure great rates and handle every detail efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional guidance and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless, efficient, and stress-free... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently responsive,... See more

Response time

Reviewers highlight high satisfaction regarding response time, frequently praising the team for extremely... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors make the daunting process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was great at keeping in touch and ensuring I was supported and on the right track. Reassuring and gave confidence. Faisal was very professional and efficient in progressing our mortgage applicati... See more

Rated 5 out of 5 stars

Excellent job done by Faisal Noor and Rohan Ubhi. Within 3.5 days after I engaged with them, the end to end documents collection, mortgage application submission and final approval is completed. The... See more

Rated 5 out of 5 stars

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to... See more

Rated 5 out of 5 stars

They were very supportive throughout the hole process I was under a lot of preasure and property caused them a lot of pain but they fully understood why had handle the situation in a professional ma... See more


Company details

  1. Mortgage Broker
  2. Alternative Financial Service
  3. Finance Broker
  4. Insurance Broker
  5. Property Investment

About OpenDoor Mortgages

Written by the company

"Opening the door to your future!!"


Our vision is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and aim to make those processes as seamless and stress free as possible.

With over 25 years' combined experience in the industry, OpenDoor Mortgages aims to provide our customers the service they deserve with an efficient end to end journey and always with that personal touch.

The team at OpenDoor Mortgages understand the frustration that can come with anything mortgage or property related so we strive everyday to take that pain away from our customers. We aim to offer clear & concise advice, more suitable options wherever possible, we offer a wide scope of services whilst forever keeping our customers journey and our service to them customers at the heart of everything we do!

Our Door is always Open to help and support every step of the way……….

Book an Appointment Contact us Visit our Website

Contact info

5.0

Excellent

TrustScore 5 out of 5

795 reviews

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5.0

All reviews

(795)

339 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic, efficient service

The team at Opendoor mortgages have been excellent. Really efficient and knowledgeable. Our mortgage advisor Callum was able to provide us many options that we hadn't thought of to best suite our needs. The whole process from the original meeting to getting the mortgage offer was seamless. Would highly recomend.

29 June 2026
Rated 5 out of 5 stars

5* ATeam

Just had my remortgage review with William Nash, he made the process so simple and stress free helping me save money and secure a great rate. Shout out to his amazing team Josh, Conor, Maddie, Rohan, and Charlie. Also had a great experience reviewing my insurances with Tom and Annabelle. Thanks very much to you all. Five star service!!!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

5* review

Cannot recommend Faisal, Rohan and Joshua enough - have used open door mortgages multiple times now and have always had a good experience. Communication especially is always great

2 July 2026
Unprompted review
Rated 5 out of 5 stars

A CUT ABOVE THE REST

I don’t really do reviews, but this is one of those times where I felt I had to because great service deserves recognition.

Buying a home is one of the biggest and most stressful things we've done, and I can honestly say Opendoor Mortgages made the whole experience so much easier than I expected.

A huge thank you to Faisal Noor (Mortgage Partner) and Gemma Bellfield (Mortgage Administrator). From day one, they both went above and beyond for me. They were always honest, incredibly knowledgeable, and took the time to explain everything clearly during the application. No matter how many questions I had or how stressed I got at times, they always responded quickly, reassured me with facts, and kept things moving.

What stood out most was that I never felt like just another case, they genuinely cared and made me feel supported throughout the whole journey. Their communication and professionalism took away so much of the pressure that comes with buying a home.

Thanks to Faisal and Gemma, the journey to my new home has been far less stressful and much more exciting.

Thank you both, I genuinely appreciate everything you’ve done. 10/10 service and I wouldn’t hesitate to recommend Opendoor Mortgages to anyone.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely outstanding service!

Genuinely outstanding service from start to finish.
I went through OpenDoor Mortgages for my remortgage and my main point of contact was Faisal Noor. He was thoroughly professional, knowledgeable, and took the time to walk me through all the relevant options and advice. Everything was processed quickly and with real attention to detail.

I also have to give a shout-out to Hayley Humphrey, who provided excellent additional support and kept me informed throughout the application process.

Gemma Bellfield was also a start throughout the process. Once the offer was made, she pro-actively kept me informed of the process and how things are progressing.

A special mention for the company's online portal too — it was slick and intuitive, making it easy to upload documents and track the progress of my mortgage offer in real time.

All in all, I'd recommend OpenDoor Mortgages without hesitation. A well-deserved 5 stars.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Managed to secure a really good rate and great service.

My 2 year fixed mortgage rate is ending next month, so I recently went through the renewal process with Faisal Noor.

I am a contractor and have also changed jobs recently, which meant my options were a bit more limited, but Faisal Noor still managed to secure a really good deal with a great interest rate which is brilliant. He kept me updated throughout and made the whole process much easier than I expected.

This is actually the second time I have used Faisal's services. He also helped me get my first mortgage a couple of years ago when I bought my first home.

The service from Faisal Noor and the rest of the team has always been excellent, friendly, helpful, and quick to respond whenever I had questions.

I would highly recommend Faisal Noor and the team to anyone looking for mortgage advice or support.

9 June 2026
Rated 5 out of 5 stars

Great Mortgage Brokers

Josh was great at keeping in touch and ensuring I was supported and on the right track. Reassuring and gave confidence. Faisal was very professional and efficient in progressing our mortgage application whilst Rohan worked very well with our solicitors to get everything over the line in a very quick manner. Everyone at OpenDoor Mortgages from those who dealt with me directly to those who simply answered the calls were in the loop and knew what I needed and very friendly. You will be lucky to use their services.

9 June 2026
Rated 5 out of 5 stars

Excellent team and service

Friendly, pragmatic advice and support from initial enquiry all the way through to completion - including weekly updates and chasing the solicitors. Great team and recommend.

29 May 2026
Unprompted review

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